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AAO MemberAccepting new patients

Frisco Star Orthodontics

Frisco Star Orthodontics is an AAO member orthodontic practice in Frisco, TX.

5285 Dallas Parkway 500, Frisco, TX 75034
4.9(290 reviews)
Call Now(817) 381-9504Book OnlineWebsiteDirections

About Frisco Star Orthodontics

Dr. Flynn and the team frequently take over treatment plans for families transferring mid-treatment, including cases left unfinished by a prior orthodontist.

Frisco Star Orthodontics handles a noticeable number of mid-treatment transfers, including patients whose previous orthodontist closed or left the practice, and reviews note these transitions are generally managed smoothly. Dr. Flynn is repeatedly described as thorough and attentive, particularly with complex cases like molar realignment. The office itself draws mention for its modern design and waiting-room amenities like massage chairs, and families with multiple children in treatment note the convenience of having everyone seen in one place. A few reviews describe lingering billing and insurance disputes tied to the doctor transition, and a smaller number mention slower responses to those concerns.

Summary of 187 patient reviews, September 2024–July 2026, updated September 2026

Photos

Treatments offered

InvisalignInvisalignTraditional BracesTraditional BracesEarly TreatmentEarly TreatmentRetainersRetainersClear AlignersClear AlignersClear BracesClear Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Teen braces cost guide →

Who They Treat

Frisco Star Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17

Technology & Equipment

Frisco Star Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Digital Records
iTero/TRIOS

Insurance accepted

2 plans listed
UHC / UnitedHealthcareUnited Healthcare
Frisco Star Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 4 months ago

What patients praise

  • The practice has taken over ongoing treatment plans for a number of patients transferring from a previous orthodontist, including one whose practice closed.
  • Dr. Flynn is described as caring and thorough, particularly in handling complex cases such as a child's molar realignment.
  • The office is repeatedly noted for its modern, high-tech design and comfort touches like massage chairs in the waiting area.

Things to know

  • A few reviews describe unresolved billing or insurance disputes connected to the change in doctors, with slow follow-up on refunds or charges.

Who it suits

  • Patients transferring mid-treatment from another orthodontist
  • Families with multiple children in treatment at once
  • Children with more complex orthodontic needs

Doctors patients mention

  • Dr. Flynn · 40 reviews
Last 12 months
75 reviews
averaging 4.9★
Owner replies
13% of reviews
Reviews per month
40
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20230
Dec 20230
Jan 20240
Feb 20240
Mar 20240
Apr 20240
May 20240
Jun 20240
Jul 20240
Aug 20240
Sep 20242
Oct 20243
Nov 202419
Dec 202412
Jan 20258
Feb 202534
Mar 202534
Apr 202540
May 202534
Jun 202516
Jul 20250
Aug 20254
Sep 202512
Oct 20252
Nov 20254
Dec 20253
Jan 20261
Feb 202611
Mar 202614
Apr 202622
May 20266
Jun 20268
Jul 20261
Aug 20260
Sep 20260
Star ratings
  • 5★281
  • 4★4
  • 3★0
  • 2★0
  • 1★5
Average rating by year
  • 20244.7
  • 20255.0
  • 20264.9
1★5★
Treatments patients mention
  • Braces28
  • Retainers6
  • Invisalign / clear aligners5
  • Early (phase 1) treatment3
What patients talk about
PraiseCriticism
  • Friendly staff85 / 2
  • The orthodontist41 / 2
  • Great with kids31 / 1
  • Office & technology23
  • Scheduling & wait times20 / 1
  • Gentle, comfortable care16 / 2
  • Treatment results16
  • Responsiveness12 / 3
What patients talk about
ThemePraiseCriticism
Friendly staff852
The orthodontist412
Great with kids311
Office & technology230
Scheduling & wait times201
Gentle, comfortable care162
Treatment results160
Responsiveness123

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Recent reviews from Google

4.9
290 reviews
moonchild
moonchild
2 months ago
“

Dr. Benham was so much better before I was forced to see Dr. Flynn instead. Before, if I mentioned something about my braces hurting somewhere, Dr. Benham would actually give me a solid solution and he truly cared. With Dr. Flynn, I feel like even if I came in dying and bleeding, she’d still just tell me to use my rubber bands and braces wax properly (which doesn’t help the pain btw). Also, ironically enough, I realized I don’t really need braces. Their reasoning was that my teeth are harder to clean, but I’ve literally never had a cavity. So if I’m able to keep cleaning them, even with wonky teeth, then their reasoning isn’t valid. But it’s too late now, all I can do is take painkillers. And it’s taking longer than the initial 2 years they told me about. PLUS YOU HAVE TO WEAR RETAINERS FOR LIFE AFTER THEY’RE OFF. I will say though, the assistants are relatively nice. It’s just this place’s method of “helping” that tends to backfire. TL;DR - go to Benham instead if possible, beware of the retainers for life, and if you have a low pain tolerance like me…. good luck, soldier.

Review from Google

Danielle Roberts
Danielle Roberts
3 months ago
“

We had the best experience at Frisco Star Orthodontics! Highly recommend Dr. Flynn and her team!

Review from Google

Dawn Meyler
Dawn Meyler
3 months ago
“

Great staff! Always run appointments on time. Doctor is patient and kind. Earning rewards is fun.

Review from Google

August Sandy-Thompson
August Sandy-Thompson
4 months ago
“

Had the best experience doing Invisalign with the Frisco Star ortho team! I moved away in the middle of my treatment, and everyone was very accommodating while I finished out treatment. Could not recommend enough!

Review from Google

Tim Johnke
Tim Johnke
Edited 4 months ago
“

Recently visited Frisco Star for our daughter’s consult. The staff was friendly, fast, and very helpful even when I needed to come in an earlier. Great waiting area.

Review from Google

Read all 290 reviews on Google →

Questions about this practice

What orthodontic treatments does Frisco Star Orthodontics offer?+
Frisco Star Orthodontics offers: Invisalign, Traditional Braces, Early Treatment, Retainers, Clear Aligners, Clear Braces.
Does Frisco Star Orthodontics accept dental insurance?+
Frisco Star Orthodontics accepts UHC / UnitedHealthcare, United Healthcare.
Does Frisco Star Orthodontics offer free consultations?+
Yes, Frisco Star Orthodontics offers a free initial orthodontic consultation. Call (817) 381-9504 or book online to schedule.
Is Frisco Star Orthodontics accepting new patients?+
Frisco Star Orthodontics is currently welcoming new patients in Frisco, TX. Call (817) 381-9504 or book online to schedule.
Where is Frisco Star Orthodontics located?+
Frisco Star Orthodontics is located at 5285 Dallas Parkway 500. Get directions: https://maps.google.com/?cid=8854960003608875808&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Frisco Star Orthodontics?+
Frisco Star Orthodontics office hours: Mon 8:00 AM–4:30 PM, Tue 8:00 AM–4:30 PM, Wed 8:00 AM–4:00 PM, Thu 8:00 AM–4:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
What is the patient rating for Frisco Star Orthodontics?+
Frisco Star Orthodontics has a 4.9-star rating based on 290 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
5285 Dallas Parkway 500
Frisco, TX 75034
Get Directions
(817) 381-9504
friscostarortho.com/
Book Online
info@friscostarortho.com
Open in Google Maps
Accepting new patients
Free Consultation
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFC
Mon8:00 AM – 4:30 PM
Tue8:00 AM – 4:30 PM
Wed8:00 AM – 4:00 PM
Thu8:00 AM – 4:00 PM
FriClosed
SatClosed
SunClosed

Social Profiles

Frisco Star Orthodontics on TikTok
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