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White Rock Orthodontics
White Rock Orthodontics provides customized orthodontic care including LightForce brackets, clear aligners, and bite correction for children, teens, and adults.
1110 N Buckner Blvd #100, Dallas, TX 75218
4.9(332 reviews)
About White Rock Orthodontics
Dr. Ortega's approach to early phase-1 treatment and root-cause bite correction, not just cosmetic straightening, defines this Dallas practice.
Dr. Ortega is credited with addressing underlying bite and jaw issues rather than treating teeth cosmetically, with cases involving Herbst appliances, underbite correction, and switches to aligners after surgery. Families with multiple kids in treatment and teens come up often, and appointments are said to run on schedule, with same-day emergency repairs including one handled on Christmas Day. A small number of reviews mention a long, difficult case involving bone loss and a costly redo, alongside staff who remember patients personally over years of visits.
Summary of 200 patient reviews, September 2023–July 2026, updated September 2026
White Rock Orthodontics provides customized orthodontic care including LightForce brackets, clear aligners, and bite correction for children, teens, and adults.
Led by Dr. AJ Ortega, the practice emphasizes personalized treatment planning and advanced digital technology, with a focus on overall oral health including airway function and TMJ relief.
Treatments offered
Who They Treat
White Rock Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
White Rock Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Orthodontists at this office
provider
headshot
headshot
Dr. AJ Ortega, DMD, MS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
Insurance accepted
4 plans listedDelta Dental PPOHumanaRenaissance DentalUnited Concordia
We accept all insurances and will file insurance claims for patients. Practice works with patients to understand insurance benefits.
What patients say
Latest review 8 weeks ago
What patients praise
- Dr. Ortega is described as diagnosing and treating bite and jaw problems at the root cause, not just straightening teeth cosmetically.
- Reviews mention same-day and even holiday emergency repairs, including a Christmas Day fix and a Herbst appliance issue resolved while a child was away.
- Several families note multiple siblings treated over the years, with staff remembering individual patients personally.
Things to know
- A few reviews describe a long-running case that ended in bone loss and a costly redo, with one reviewer citing a bill near $27,000 after a failed treatment and refund dispute.
Who it suits
- Families with several children needing treatment over time
- Teens comparing braces and Invisalign options
- Young children needing early or phase 1 treatment
Doctors patients mention
- Dr. Aj Ortega · 101 reviews
- Last 12 months
- 262 reviews
- averaging 5.0★
- Owner replies
- 57% of reviews
- typically within 23 days
116
Oct 2023Sep 2026
| Oct 2023 | 6 |
|---|---|
| Nov 2023 | 3 |
| Dec 2023 | 2 |
| Jan 2024 | 0 |
| Feb 2024 | 1 |
| Mar 2024 | 1 |
| Apr 2024 | 1 |
| May 2024 | 1 |
| Jun 2024 | 2 |
| Jul 2024 | 2 |
| Aug 2024 | 2 |
| Sep 2024 | 1 |
| Oct 2024 | 1 |
| Nov 2024 | 0 |
| Dec 2024 | 0 |
| Jan 2025 | 1 |
| Feb 2025 | 0 |
| Mar 2025 | 1 |
| Apr 2025 | 22 |
| May 2025 | 23 |
| Jun 2025 | 5 |
| Jul 2025 | 12 |
| Aug 2025 | 10 |
| Sep 2025 | 10 |
| Oct 2025 | 3 |
| Nov 2025 | 2 |
| Dec 2025 | 14 |
| Jan 2026 | 5 |
| Feb 2026 | 7 |
| Mar 2026 | 3 |
| Apr 2026 | 116 |
| May 2026 | 32 |
| Jun 2026 | 73 |
| Jul 2026 | 3 |
| Aug 2026 | 0 |
| Sep 2026 | 1 |
- 5★396
- 4★1
- 3★0
- 2★1
- 1★2
- 20235.0
- 20244.7
- 20255.0
- 20265.0
1★5★
- Braces47
- Invisalign / clear aligners14
- Early (phase 1) treatment9
- Retainers5
PraiseCriticism
- The orthodontist48 / 2
- Friendly staff49 / 1
- Great with kids40
- Treatment results33 / 1
- Clear explanations28
- Scheduling & wait times22
- Gentle, comfortable care17 / 2
- Office & technology13
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 48 | 2 |
| Friendly staff | 49 | 1 |
| Great with kids | 40 | 0 |
| Treatment results | 33 | 1 |
| Clear explanations | 28 | 0 |
| Scheduling & wait times | 22 | 0 |
| Gentle, comfortable care | 17 | 2 |
| Office & technology | 13 | 0 |
Recent reviews from Google
4.9
332 reviews
Fernanda Perez
2 months ago
We had such a wonderful experience at this orthodontist office! From the moment we walked in, everyone was incredibly friendly, welcoming, and attentive. The staff went above and beyond to make sure my son felt comfortable and at ease throughout his visit. They took the time to explain everything and made what could have been a stressful appointment a really positive visit. I highly recommend this office to anyone looking for a kind, professional, and caring orthodontic team!
Kim Sayles
3 months ago
Truly, one of the best offices ever! Dr. Ortega is so kind so good with Kids and truly understanding with his patience! Their office staff is some of the friendliest I’ve ever been around. I cannot recommend this office enough.!
Janie Rivera
3 months ago
I had a great experience at White Rock Orthodontics! The staff was welcoming, friendly, and professional, and they made me feel comfortable throughout my visit. The office is clean and efficient, and the orthodontic team was knowledgeable and thorough. They explained everything clearly and answered all my questions. I appreciate the excellent care and customer service my daughter Emmalee received. I highly recommend White Rock Orthodontics, and my son is next!
Chuka Ikechukwu
3 months ago
We love these people. They treat my daughter(s) so kind and really make us feel welcomed and at ease everytime. Would recommend to any and everyone!
R G
3 months ago
Always a great experience! Dr. Ortega is a great orthodontist with wonderful bedside manner. His staff is amazing! They always greet us with such kindness. Highly recommend!
Questions about this practice
What orthodontic treatments does White Rock Orthodontics offer?
White Rock Orthodontics offers: Early Treatment, Invisalign, TMJ Treatment, Traditional Braces, Clear Braces, Clear Aligners.
Does White Rock Orthodontics accept dental insurance?
White Rock Orthodontics accepts Delta Dental PPO, Humana, Renaissance Dental, United Concordia.
Does White Rock Orthodontics offer free consultations?
Yes, White Rock Orthodontics offers a free initial orthodontic consultation. Call (214) 613-2122 to schedule.
Is White Rock Orthodontics accepting new patients?
White Rock Orthodontics is currently welcoming new patients in Dallas, TX. Call (214) 613-2122 to schedule.
Where is White Rock Orthodontics located?
White Rock Orthodontics is located at 1110 N Buckner Blvd #100. Get directions: https://maps.google.com/?cid=4142432195270243667&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for White Rock Orthodontics?
White Rock Orthodontics office hours: Mon 8:00 AM–12:00 PM, Tue 8:00 AM–5:00 PM, Wed 7:00 AM–4:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does White Rock Orthodontics offer payment plans?
Yes, White Rock Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at White Rock Orthodontics?
White Rock Orthodontics is staffed by Dr. AJ Ortega. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for White Rock Orthodontics?
White Rock Orthodontics has a 4.9-star rating based on 332 patient reviews on Google.
How long has White Rock Orthodontics been in practice?
White Rock Orthodontics has been providing orthodontic care since 2018, serving the Dallas, TX community for over 8 years.
Other White Rock Orthodontics locations
Research with AI
Accepting new patients
Est. 2018
Free Consultation
Payment Plans Available
In-House Financing
Evening Hours
Virtual Consultations
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 12:00 PM
Tue8:00 AM – 5:00 PM
Wed7:00 AM – 4:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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