Tap to connect directly with this practice
Accepting new patients
Swish Dental Downtown
Swish Dental Downtown serves patients in Austin, Texas, offering orthodontic care with flexible scheduling to accommodate varied needs.
201 W 5th St Ste 175, Austin, TX 78701
4.6(861 reviews)
About Swish Dental Downtown
Invisalign draws many adult patients downtown, though a number of quoted treatment plans reportedly ran well above what a second opinion later found necessary.
Swish Dental Downtown is a general dental practice that also offers Invisalign, traditional braces, clear aligners, TMJ treatment, and retainers. Reviews mention Invisalign and adult patients more than typical, and many appointments are made easy by on-site parking and a downtown location within walking distance of offices. Dr. Noor Makda and Dr. Bekah are frequently mentioned for explaining procedures step by step and putting anxious patients at ease, though a notable number of reviews describe billing surprises, quoted treatment plans well above what a second opinion found necessary, and pressure to add procedures like Invisalign or crowns.
Summary of 210 patient reviews, December 2024–September 2026, updated September 2026
Swish Dental Downtown serves patients in Austin, Texas, offering orthodontic care with flexible scheduling to accommodate varied needs.
The practice maintains evening hours for patients balancing work or school commitments. The practice accepts most insurance plans and provides payment plans for treatment costs. Online booking allows patients to schedule appointments through digital channels, streamlining initial consultation requests and routine visits. Swish Dental Downtown has accumulated 861 patient reviews on Google, reflecting an average rating of 4.6 stars. The practice operates in downtown Austin, positioning it within the central business and residential corridor for convenient access. Patients seeking orthodontic treatment in Austin should contact the practice directly to verify insurance participation for their specific plan and discuss payment arrangements. Individual consultations determine appropriate treatment options based on clinical assessment and patient goals.
Treatments offered
Insurance accepted
3 plans listedAetnaCareingtonRenaissance Dental
Most insurances accepted
What patients say
Latest review 6 weeks ago
What patients praise
- Invisalign patients often describe the process as smooth, with steps and aligner care explained clearly along the way.
- The downtown location offers on-site parking and walkability that many patients cite as a practical reason to keep coming back.
- Anxious patients and those transferring mid-treatment mention feeling put at ease by the doctors' calm, thorough approach.
Things to know
- A number of reviews describe quoted costs that rose sharply or exceeded what a second opinion later found necessary.
- Some reviews describe feeling pressured toward additional procedures, including Invisalign or crown work, during routine visits.
Who it suits
- Adults considering Invisalign or clear aligners
- Anxious or nervous patients
- Patients transferring treatment from elsewhere
Doctors patients mention
- Dr. Noor Makda · 40 reviews
- Dr. Bekah · 21 reviews
- Dr.laurie · 7 reviews
Orthodontic care in reviews
Reviews describe Invisalign treatment here as generally smooth, with steps and aligner care explained along the way, though a few mention upselling pressure or communication delays after the original treating dentist left the practice.
- Last 90 days
- 67 reviews
- averaging 4.4★
- Last 12 months
- 246 reviews
- averaging 4.3★
- Owner replies
- 71% of reviews
- typically within 29 days
40
Oct 2023Sep 2026
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 0 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 0 |
| Sep 2024 | 0 |
| Oct 2024 | 7 |
| Nov 2024 | 18 |
| Dec 2024 | 20 |
| Jan 2025 | 20 |
| Feb 2025 | 23 |
| Mar 2025 | 23 |
| Apr 2025 | 28 |
| May 2025 | 40 |
| Jun 2025 | 35 |
| Jul 2025 | 9 |
| Aug 2025 | 23 |
| Sep 2025 | 10 |
| Oct 2025 | 14 |
| Nov 2025 | 25 |
| Dec 2025 | 10 |
| Jan 2026 | 13 |
| Feb 2026 | 14 |
| Mar 2026 | 19 |
| Apr 2026 | 20 |
| May 2026 | 32 |
| Jun 2026 | 32 |
| Jul 2026 | 17 |
| Aug 2026 | 35 |
| Sep 2026 | 13 |
- 20244.7
- 20254.5
- 20264.3
1★5★
- Invisalign / clear aligners15
PraiseCriticism
- Friendly staff48 / 2
- The dentist38 / 8
- Cost, insurance & financing10 / 24
- Clear explanations26 / 6
- Gentle, comfortable care28
- Office & technology24 / 3
- Scheduling & wait times16 / 4
- Sales pressure1 / 19
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 48 | 2 |
| The dentist | 38 | 8 |
| Cost, insurance & financing | 10 | 24 |
| Clear explanations | 26 | 6 |
| Gentle, comfortable care | 28 | 0 |
| Office & technology | 24 | 3 |
| Scheduling & wait times | 16 | 4 |
| Sales pressure | 1 | 19 |
Recent reviews from Google
4.6
861 reviews
Patrick
2 weeks ago
The best dentist experience I've ever had. Dr. Bekah made sure she answered every single one of my questions, and was also understanding. The assistant and the hygienist were also extremely kind and helpful. Great staff all around. I will continue coming to Swish for a long time.
Camden McBride
3 weeks ago
The vibe is alright until you go to checkout. I feel like every time I’m nickel and dimed or pressured to sign a treatment plan and pay a deposit up front for something that may not even be necessary at the time. Feels very scammy / cash grab vibes. Went to get a second opinion from a highly rated dentist who advised I didn’t need to do anything right now… saved hundreds out of pocket. I highly recommend a family dental practice over Swish.
Alan Grubbe
3 weeks ago
I had a great experience at Swish Dental. My most recent appointment was to get started with my Invisalign treatment, and the entire process was smooth and comfortable. The team was friendly, professional, and took the time to explain everything clearly, including how to use and care for my aligners. I never felt rushed, and they made sure all of my questions were answered before I left. I’m very happy with the care I received and would definitely recommend Swish Dental.
Noah Marquez
a month ago
Had an excellent experience swish dental downtown! Avery was an excellent assistant to the dentist. Super kind and accommodating. Jessica was very helpful with explaining the finances behind everything. And dr. Noor was a true professional and very quick at the same time. Plus it’s sweet they play rock music over the speakers and let me watch our planet! Dope dentist office.
Jennifer McElwain
a month ago
Dentists are nice, costs are incredibly high and not transparent. I have great insurance but had to pay so much for a checkup, cavity fill and crown- absurd. Also, I had to go back twice to get my permanent crown because the first dentist “didn’t do a good job”. Wouldn’t recommend
Questions about this practice
What orthodontic treatments does Swish Dental Downtown offer?
Swish Dental Downtown offers: Invisalign, Clear Aligners, Traditional Braces, TMJ Treatment, Retainers.
Does Swish Dental Downtown accept dental insurance?
Swish Dental Downtown accepts Aetna, Careington, Renaissance Dental.
Does Swish Dental Downtown offer free consultations?
Yes, Swish Dental Downtown offers a free initial orthodontic consultation. Call (512) 713-1099 or book online to schedule.
Is Swish Dental Downtown accepting new patients?
Swish Dental Downtown is currently welcoming new patients in Austin, TX. Call (512) 713-1099 or book online to schedule.
Where is Swish Dental Downtown located?
Swish Dental Downtown is located at 201 W 5th St Ste 175. Get directions: https://maps.google.com/?cid=7227836171923524474&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Swish Dental Downtown?
Swish Dental Downtown office hours: Mon 9:00 AM–6:00 PM, Tue 8:00 AM–5:30 PM, Wed 8:00 AM–5:30 PM, Thu 8:00 AM–5:30 PM, Fri 8:00 AM–5:30 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Swish Dental Downtown offer payment plans?
Yes, Swish Dental Downtown offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Swish Dental Downtown?
Swish Dental Downtown has a 4.6-star rating based on 861 patient reviews on Google.
Other Swish Dental Downtown locations
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Evening Hours
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Free Street Parking
Paid Parking Available
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 6:00 PM
Tue8:00 AM – 5:30 PM
Wed8:00 AM – 5:30 PM
Thu8:00 AM – 5:30 PM
Fri8:00 AM – 5:30 PM
SatClosed
SunClosed
Social Profiles
- Google reviews synced
- SOURCED
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listing