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Smiles of Austin & Dripping Springs combines pediatric dentistry and orthodontics for all ages, with a focus on family-centered care.
About Smiles of Austin
Jaw surgery combined with braces, guided by Dr. Brunson or Dr. Franklin, resolves bite issues other providers had turned away.
Reviews describe an orthodontic practice where Dr. Brunson and Dr. Franklin are often credited with taking on long-standing bite and jaw problems, including cases that combine braces with jaw surgery to correct a cross-bite or misaligned jaw. Some families mention driving 30 to 90 minutes or splitting visits between the Austin and Dripping Springs locations, and early-morning slots are noted for cutting into school time less. Reviews also point to young children, kids with sensory sensitivities, and patients with autism being eased into appointments through custom accommodations rather than a rushed, one-size-fits-all approach.
Summary of 200 patient reviews, July 2017–August 2026, updated September 2026
Smiles of Austin & Dripping Springs combines pediatric dentistry and orthodontics for all ages, with a focus on family-centered care.
Operating for nearly 25 years, they offer comprehensive orthodontic services including Invisalign for teens and adults, plus sedation dentistry options for anxious patients.
Treatments offered
Who They Treat
Smiles of Austin provides orthodontic treatment for the following age groups:
Technology & Equipment
Smiles of Austin uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. GREGORY SCOTT FRANKLIN --, D.D.S.
NPI verified · no bio or photo on file
Dr. CAROL ANN LINDSEY --, D.D.S., M.S.
NPI verified · no bio or photo on file
What patients say
Latest review 2 months ago
What patients praise
Who it suits
Doctors patients mention
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| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 85 | 3 |
| The orthodontist | 79 | 2 |
| Treatment results | 43 | 0 |
| Great with kids | 44 | 0 |
| Clear explanations | 20 | 1 |
| Gentle, comfortable care | 22 | 0 |
| Scheduling & wait times | 14 | 2 |
| Office & technology | 15 | 0 |
Recent reviews from Google
Both of our kids have been going to Dr. Franklin for the past 7 years! We’ve loved the welcoming environment, the staff, the flexibility and their fun ‘vibe’…the process over the years has been smooth. They know their clients so well. I recommend them highly!!
Went to Smiles Of Austin for my first consultation, Doctor Brunson was amazing and made me feel comfortable. He walked me through every step of the process while listening to all my concerns. Brayden was very helpful with taking notes, scheduling my next appointment and even explaining some of the financial options. Upon entering the office I was greeted with warm smiles & good morning vibes! I'm excited and looking forward to completing my ortho treatment with Smiles Of Austin, and all of all their staff!!
After straightening out my 3 kids, Dr. Franklin (aka: “Dr. Evil” 😆) got me, too. As fantastic as he is, he’s only as good as his staff, all of whom are tenured experts like the amazing Courtney and Kelly (hey gals, I’ll send bank routing numbers soon…). I’ve always said that behind every great doctor is a crappy office…NOT so with Dr. Franklin who has somehow bottled lightening! Congrats to him and they who got me through it quickly (and out of their hair!). Much appreciated!!
Our family has been with Smiles of Austin since our daughter was little (12 years old now), and we truly cannot say enough wonderful things about this team. Recently, our daughter experienced a tooth emergency, and the office quickly got her scheduled, took amazing care of her, and helped resolve the issue right away. The entire experience was calm, professional, and reassuring. She recovered quickly and has had no issues since. What sets Smiles of Austin apart is the way they make families feel cared for. Every interaction over the years has been filled with kindness, patience, and genuine compassion. The doctors and staff consistently go above and beyond to make both children and parents feel comfortable and supported. As a parent, there is incredible peace of mind in knowing your child is in such capable and caring hands. We are now preparing for her next phase of braces, and we are grateful to continue this journey with a team we trust completely. If you’re looking for a pediatric dental and orthodontic office that combines exceptional clinical care with a truly family-centered approach, I wholeheartedly recommend Smiles of Austin. Thank you for taking such wonderful care of our daughter and all the many families in our community.
Can’t say enough about Dr Franklin and his whole crew. He did all my kids, parents (and my) ortho and had amazing outcomes every time. Tristen also was phenomenal at taking care of all the details. Wish all my medical experiences would go this well! Highly recommend with no reservations.
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