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Accepting new patients

Smiles of Austin

Smiles of Austin & Dripping Springs combines pediatric dentistry and orthodontics for all ages, with a focus on family-centered care.

1910 W 35th St, Austin, TX 78703
5.0(304 reviews)
Call Now(512) 360-9212WebsiteDirections

About Smiles of Austin

Jaw surgery combined with braces, guided by Dr. Brunson or Dr. Franklin, resolves bite issues other providers had turned away.

Reviews describe an orthodontic practice where Dr. Brunson and Dr. Franklin are often credited with taking on long-standing bite and jaw problems, including cases that combine braces with jaw surgery to correct a cross-bite or misaligned jaw. Some families mention driving 30 to 90 minutes or splitting visits between the Austin and Dripping Springs locations, and early-morning slots are noted for cutting into school time less. Reviews also point to young children, kids with sensory sensitivities, and patients with autism being eased into appointments through custom accommodations rather than a rushed, one-size-fits-all approach.

Summary of 200 patient reviews, July 2017–August 2026, updated September 2026

Smiles of Austin & Dripping Springs combines pediatric dentistry and orthodontics for all ages, with a focus on family-centered care.

Operating for nearly 25 years, they offer comprehensive orthodontic services including Invisalign for teens and adults, plus sedation dentistry options for anxious patients.

Treatments offered

InvisalignInvisalignEarly TreatmentEarly TreatmentTMJ TreatmentTMJ Treatment
GuidesHow much does Invisalign cost? →Payment options & financing →

Who They Treat

Smiles of Austin provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Smiles of Austin uses modern orthodontic technology to deliver precise, comfortable treatment.

Laser Dentistry

Orthodontists at this office

provider
headshot

Dr. GREGORY SCOTT FRANKLIN --, D.D.S.

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients19 yrs experience
provider
headshot

Dr. CAROL ANN LINDSEY --, D.D.S., M.S.

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients13 yrs experience

What patients say

Latest review 2 months ago

What patients praise

  • Reviewers describe long-standing bite and jaw issues, sometimes involving jaw surgery, being resolved after other providers had declined the case.
  • Some families travel 30 to 90 minutes or use either of the practice's two locations because they feel it's worth the trip.
  • Young children, anxious patients, and kids with sensory issues or autism are described as gradually growing comfortable through individualized handling.

Who it suits

  • Patients with complex bite or jaw issues
  • Families with several kids in treatment
  • Young children and patients with special needs or anxiety

Doctors patients mention

  • Dr. Gregory Franklin · 27 reviews
  • Dr. Brunson · 63 reviews
  • Dr. Lindsay · 4 reviews
Last 90 days
8 reviews
averaging 5.0★
Last 12 months
59 reviews
averaging 5.0★
Owner replies
84% of reviews
Compared with Austin
Higher rated than 82%
of 28 practices we track
Reviews per month
19
Oct 2023Sep 2026
Reviews per month
Oct 20232
Nov 20231
Dec 20230
Jan 20241
Feb 20241
Mar 20241
Apr 20241
May 202414
Jun 20242
Jul 20241
Aug 20240
Sep 20243
Oct 20243
Nov 20241
Dec 20242
Jan 20256
Feb 202510
Mar 20252
Apr 20254
May 20252
Jun 20253
Jul 20251
Aug 20250
Sep 20252
Oct 20253
Nov 20251
Dec 20254
Jan 20260
Feb 202619
Mar 202613
Apr 20264
May 20260
Jun 20266
Jul 20263
Aug 20265
Sep 20260
Star ratings
  • 5★317
  • 4★2
  • 3★1
  • 2★0
  • 1★2
Average rating by year
  • 20135.0
  • 20145.0
  • 20164.0
  • 20175.0
  • 20185.0
  • 20195.0
  • 20205.0
  • 20214.9
  • 20225.0
  • 20235.0
  • 20245.0
  • 20255.0
  • 20265.0
1★5★
Treatments patients mention
  • Braces67
  • Invisalign / clear aligners6
  • Retainers6
  • Jaw surgery6
What patients talk about
PraiseCriticism
  • Friendly staff85 / 3
  • The orthodontist79 / 2
  • Treatment results43
  • Great with kids44
  • Clear explanations20 / 1
  • Gentle, comfortable care22
  • Scheduling & wait times14 / 2
  • Office & technology15
What patients talk about
ThemePraiseCriticism
Friendly staff853
The orthodontist792
Treatment results430
Great with kids440
Clear explanations201
Gentle, comfortable care220
Scheduling & wait times142
Office & technology150

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Recent reviews from Google

5.0
304 reviews
Mimi Fernandez
Mimi Fernandez
a month ago
“

Both of our kids have been going to Dr. Franklin for the past 7 years! We’ve loved the welcoming environment, the staff, the flexibility and their fun ‘vibe’…the process over the years has been smooth. They know their clients so well. I recommend them highly!!

Review from Google

Angelica Riojas
Angelica Riojas
a month ago
“

Went to Smiles Of Austin for my first consultation, Doctor Brunson was amazing and made me feel comfortable. He walked me through every step of the process while listening to all my concerns. Brayden was very helpful with taking notes, scheduling my next appointment and even explaining some of the financial options. Upon entering the office I was greeted with warm smiles & good morning vibes! I'm excited and looking forward to completing my ortho treatment with Smiles Of Austin, and all of all their staff!!

Review from Google

Michael Albrecht
Michael Albrecht
2 months ago
“

After straightening out my 3 kids, Dr. Franklin (aka: “Dr. Evil” 😆) got me, too. As fantastic as he is, he’s only as good as his staff, all of whom are tenured experts like the amazing Courtney and Kelly (hey gals, I’ll send bank routing numbers soon…). I’ve always said that behind every great doctor is a crappy office…NOT so with Dr. Franklin who has somehow bottled lightening! Congrats to him and they who got me through it quickly (and out of their hair!). Much appreciated!!

Review from Google

Bridget Rocha
Bridget Rocha
3 months ago
“

Our family has been with Smiles of Austin since our daughter was little (12 years old now), and we truly cannot say enough wonderful things about this team. Recently, our daughter experienced a tooth emergency, and the office quickly got her scheduled, took amazing care of her, and helped resolve the issue right away. The entire experience was calm, professional, and reassuring. She recovered quickly and has had no issues since. What sets Smiles of Austin apart is the way they make families feel cared for. Every interaction over the years has been filled with kindness, patience, and genuine compassion. The doctors and staff consistently go above and beyond to make both children and parents feel comfortable and supported. As a parent, there is incredible peace of mind in knowing your child is in such capable and caring hands. We are now preparing for her next phase of braces, and we are grateful to continue this journey with a team we trust completely. If you’re looking for a pediatric dental and orthodontic office that combines exceptional clinical care with a truly family-centered approach, I wholeheartedly recommend Smiles of Austin. Thank you for taking such wonderful care of our daughter and all the many families in our community.

Review from Google

Chuck Brady
Chuck Brady
3 months ago
“

Can’t say enough about Dr Franklin and his whole crew. He did all my kids, parents (and my) ortho and had amazing outcomes every time. Tristen also was phenomenal at taking care of all the details. Wish all my medical experiences would go this well! Highly recommend with no reservations.

Review from Google

Read all 304 reviews on Google →

Questions about this practice

What orthodontic treatments does Smiles of Austin offer?+
Smiles of Austin offers: Invisalign, Early Treatment, TMJ Treatment.
Does Smiles of Austin offer free consultations?+
Yes, Smiles of Austin offers a free initial orthodontic consultation. Call (512) 360-9212 to schedule.
Is Smiles of Austin accepting new patients?+
Smiles of Austin is currently welcoming new patients in Austin, TX. Call (512) 360-9212 to schedule.
Where is Smiles of Austin located?+
Smiles of Austin is located at 1910 W 35th St. Get directions: https://maps.google.com/?cid=11307410490689385411&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smiles of Austin?+
Smiles of Austin office hours: Mon 7:00 AM–4:00 PM, Tue 7:00 AM–4:00 PM, Wed 7:00 AM–4:00 PM, Thu 7:00 AM–4:00 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Smiles of Austin offer payment plans?+
Yes, Smiles of Austin offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Smiles of Austin?+
Smiles of Austin is staffed by Dr. GREGORY SCOTT FRANKLIN --, Dr. CAROL ANN LINDSEY --.
What is the patient rating for Smiles of Austin?+
Smiles of Austin has a 5-star rating based on 304 patient reviews on Google.
How long has Smiles of Austin been in practice?+
Smiles of Austin has been providing orthodontic care since 2001, serving the Austin, TX community for over 25 years.

Research with AI

ChatGPTPerplexityClaude
1910 W 35th St
Austin, TX 78703
Get Directions
(512) 360-9212
smilesofaustin.net/austin-tx
Open in Google Maps
Accepting new patients
Est. 2001
Free Consultation
Payment Plans Available
Emergency Hours Available512-451-8310

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:00 AM – 4:00 PM
Tue7:00 AM – 4:00 PM
Wed7:00 AM – 4:00 PM
Thu7:00 AM – 4:00 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed

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