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Monarch Dental is a general and specialty dental practice in Arlington, TX offering comprehensive services including dental cleanings, fillings, implants, braces, and clear aligners.
About Monarch Dental & Orthodontics - Arlington, TX (Central Arlington)
Doctors here are described as recommending only the treatment a tooth actually needs, like a filling over a pushed bridge, even as scheduling and billing frustrations surface often.
This is a general dental practice that also offers traditional braces, clear aligners, and TMJ treatment. Reviewers often mention doctors who explain treatment plans in detail and avoid pushing unnecessary work, with some describing years of warm, ongoing care from the same staff. At the same time, a sizable number of reviews point to canceled or rescheduled appointments, long waits, and billing or insurance mix-ups that have caused real inconvenience.
Summary of 202 patient reviews, November 2018–September 2026, updated September 2026
Monarch Dental is a general and specialty dental practice in Arlington, TX offering comprehensive services including dental cleanings, fillings, implants, braces, and clear aligners.
The practice serves families and individuals with multiple providers specializing in general dentistry, orthodontics, and periodontics.
Treatments offered
Who They Treat
Monarch Dental & Orthodontics - Arlington, TX (Central Arlington) provides orthodontic treatment for the following age groups:
Orthodontists at this office
Dr. Gustavo Gonzalez-Nieto, DDS
NPI verified · no bio or photo on file
Dr. Chris Edwards, DDS
NPI verified · no bio or photo on file
Dr. CN Deepak
NPI verified · no bio or photo on file
Dr. Jennelle Rushin
NPI verified · no bio or photo on file
Insurance accepted
5 plans listedWhat patients say
Latest review 8 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Reviews describing orthodontic treatment mention an accommodating doctor and attentive communication during a child's braces journey, and one transfer patient from out of state was able to start treatment the same day with a low down payment. A few reviews note frustration with being switched between orthodontists across locations and with scheduling delays that slowed progress.
| Oct 2023 | 1 |
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| Nov 2023 | 2 |
| Dec 2023 | 3 |
| Jan 2024 | 3 |
| Feb 2024 | 1 |
| Mar 2024 | 0 |
| Apr 2024 | 3 |
| May 2024 | 5 |
| Jun 2024 | 1 |
| Jul 2024 | 5 |
| Aug 2024 | 5 |
| Sep 2024 | 2 |
| Oct 2024 | 5 |
| Nov 2024 | 8 |
| Dec 2024 | 5 |
| Jan 2025 | 2 |
| Feb 2025 | 3 |
| Mar 2025 | 7 |
| Apr 2025 | 9 |
| May 2025 | 5 |
| Jun 2025 | 2 |
| Jul 2025 | 2 |
| Aug 2025 | 7 |
| Sep 2025 | 3 |
| Oct 2025 | 7 |
| Nov 2025 | 6 |
| Dec 2025 | 1 |
| Jan 2026 | 2 |
| Feb 2026 | 10 |
| Mar 2026 | 8 |
| Apr 2026 | 9 |
| May 2026 | 13 |
| Jun 2026 | 2 |
| Jul 2026 | 6 |
| Aug 2026 | 6 |
| Sep 2026 | 2 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 57 | 10 |
| The dentist | 41 | 6 |
| Scheduling & wait times | 13 | 22 |
| Gentle, comfortable care | 23 | 4 |
| Clear explanations | 19 | 1 |
| Cost, insurance & financing | 6 | 12 |
| Responsiveness | 6 | 9 |
| Office & technology | 10 | 1 |
Recent reviews from Google
I was at this location last year for x-rays and consultation. It was terrible services. My x-rays were sent to my oral surgeon, and since I have an HMO plan with my insurance company they refused to fax my dental records to my insurance company. In order for me to see the oral surgeon and for me to get an appointment I had to fax my dental records myself to my insurance company 21 pages of paperwork in which it took 18 days to get my dental records. It costed me $43.30 to fax, and to this date I have not received a check from Monarch Dental or their corporate office called Smiling Branfs. Terrible services and will never go back. I finally had oral surgery in October 2025. No thanks to Monarch Dental
Danielle was fantastic! I got a cleaning today and she was gentle and sweet. 10/10 would recommend and Im coming back again
I choose the right spot. I went in today for a deep cleaning and OMG the black lady was so amazing, she was very very thorough and detailing. She made sure to remove all the yuck from my teeth. I give you a 1000. Please keep up the great work
I had the worst experience today with Canessa. I already was uncomfortable with a different hygenist in my mouth but she rushed through my month and when she was done she asked how was everything. I advised her that it seems like she missed a couple of places with cleaning my mouth. She came at me with attitude asked me what do I want it to do hurt. I explained to her no but some spot with the cleaning been missed. She had attitude stated well let me do it again. I explained to her no thanks with the attitude she had. She rushed to the manager trying to explain while I'm walking behind her to the front. As I explained to the manager what happened she said right in front of the manager now I got attitude and we're going back and forward until I told her I will not continue to go back and forward with her, then she walked off. I been going here for years and this is the worst I have experienced. The manager said she will talk to her later, plus she suppose to be new here. I will not be going back as long as she is there full time now.
I had an amazing experience here. The hygienist (Canessa) who did my cleaning was awesome; very professional, gentle, and made the whole appointment comfortable from beginning to end. She explained everything clearly, checked in throughout the cleaning, and did a really thorough job without making it painful. You can tell she genuinely cares about her patients and takes pride in her work. The staff were also great, very sweet and professional.
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