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  3. /Arlington Orthodontists
  4. /Bear Creek Family Dentistry
Board CertifiedAccepting new patients

Bear Creek Family Dentistry

Bear Creek Family Dentistry, established in 1995, provides orthodontic care in Arlington, Texas, serving both children and adults across 13 locations.

532 W Randol Mill Rd, Arlington, TX 76011
4.8(961 reviews)
Call Now(817) 529-8400Book OnlineWebsiteDirections

About Bear Creek Family Dentistry

A built-in playground and sensory-friendly accommodations for special needs and anxious kids make this Arlington office a go-to for young children and multi-kid families.

Bear Creek Family Dentistry is a general dental practice that also offers traditional braces and early orthodontic treatment. Reviews describe a play area and media room that help young children settle down before appointments, along with staff patience with nervous or special-needs kids during procedures. Dr. Jade Tsan is mentioned often for breaking down treatment steps before starting and working gently with children during exams. Several families report bringing multiple children here over the years, including for orthodontic care.

Summary of 204 patient reviews, August 2023–September 2026, updated September 2026

Bear Creek Family Dentistry, established in 1995, provides orthodontic care in Arlington, Texas, serving both children and adults across 13 locations.

The practice accepts patients with a range of dental insurance plans and is in-network with most major carriers, including Medicaid and CHIP for pediatric patients. Treatment services incorporate digital impressions using intraoral scanning technology such as iTero, which allows for more precise treatment planning and reduces the need for traditional impression materials. Specific orthodontic modalities are tailored to individual patient needs during clinical consultation. The practice operates with both evening and weekend hours to accommodate varying schedules. Online booking is available for appointment scheduling. Staff members are bilingual, providing care in English and Spanish. Payment options include acceptance of virtually all major fee-for-service insurance plans, participation with most major dental insurance networks, and availability of payment plans for patients requiring financial flexibility. CareCredit is also accepted as a financing option. Medicaid and CHIP coverage is accepted for children qualifying under these programs. Bear Creek Family Dentistry serves patients throughout the Arlington, Texas area. Treatment recommendations and eligibility for specific orthodontic services require an individual clinical assessment. The practice has maintained a 4.8 Google rating based on 961 patient reviews.

Treatments offered

Traditional BracesTraditional Braces
GuidesAdult braces cost guide →Teen braces cost guide →Braces cost for kids →

Who They Treat

Bear Creek Family Dentistry provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Bear Creek Family Dentistry uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning

Orthodontists at this office

provider
headshot

Larry Goates

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Eric Lin

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Shahin Setoudehmaram

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

19 plans listed
AetnaAmeritasBlue Cross Blue ShieldCareingtonCHIP (Children's Health)CignaDelta DentalDelta Dental Medicare Advantage
Bear Creek Family Dentistry accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 7 weeks ago

What patients praise

  • A play area and media room are noted for keeping young children calm and entertained before treatment.
  • Reviews describe accommodations for special needs and anxious children, including sensory-friendly approaches to procedures.
  • Dr. Jade Tsan is credited with explaining treatment steps before starting and working patiently with children during exams.

Things to know

  • A few reviews mention scheduling issues, including long waits despite appointment times and rescheduled specialist visits.
  • Some reviews describe billing confusion, including being asked to pay out of pocket despite having in-network insurance.

Who it suits

  • Young children
  • Families with several kids in treatment
  • Anxious or nervous patients

Doctors patients mention

  • Dr. Jade Tsan · 48 reviews
  • Dr. Rivera · 9 reviews
  • Dr. Bibi · 3 reviews

Orthodontic care in reviews

Reviews mention braces placement going smoothly for a nervous child and describe first-phase orthodontic treatment as well handled, with one patient completing about four years of braces to correct crooked teeth. A couple of reviews note the treatment plan changing from what was originally discussed or needing an outside provider for equipment not offered in-house.

Last 90 days
31 reviews
averaging 4.9★
Last 12 months
139 reviews
averaging 4.8★
Owner replies
1% of reviews
typically within 5 days
Compared with Arlington
Higher rated than 52%
of 24 practices we track
Reviews per month
45
Oct 2023Sep 2026
Reviews per month
Oct 20236
Nov 20230
Dec 20234
Jan 20240
Feb 20245
Mar 20245
Apr 20240
May 202413
Jun 202423
Jul 202445
Aug 202415
Sep 202424
Oct 202430
Nov 202426
Dec 202419
Jan 202511
Feb 20259
Mar 202514
Apr 202519
May 202516
Jun 202516
Jul 20258
Aug 202519
Sep 20252
Oct 202520
Nov 202510
Dec 202516
Jan 202611
Feb 202610
Mar 20267
Apr 202618
May 202612
Jun 20266
Jul 202611
Aug 202611
Sep 20267
Average rating by year
  • 20234.5
  • 20244.8
  • 20254.8
  • 20264.8
1★5★
Treatments patients mention
  • Braces5
  • Early (phase 1) treatment5
What patients talk about
PraiseCriticism
  • Friendly staff58 / 5
  • The dentist57 / 5
  • Great with kids59 / 3
  • Gentle, comfortable care23 / 3
  • Clear explanations20 / 1
  • Cost, insurance & financing14 / 4
  • Scheduling & wait times7 / 8
  • Office & technology12
What patients talk about
ThemePraiseCriticism
Friendly staff585
The dentist575
Great with kids593
Gentle, comfortable care233
Clear explanations201
Cost, insurance & financing144
Scheduling & wait times78
Office & technology120

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Recent reviews from Google

4.8
961 reviews
Francesca Aragonez
Francesca Aragonez
3 weeks ago
“

Dr. Jade and her staff are wonderful! We have been coming here for several years and always have a good experience!

Review from Google

Honesty
Honesty
3 weeks ago
“

Such a nice staff at this location, the young ladies that took care of me during xrays, exam and explained my treatment did so in such a good manner. I definitely recommend this location :) GREAT JOB!

Review from Google

carlos capote
carlos capote
a month ago
“

10/10 they were fast and got the job done. Schedule your appointments ahead of time. Friendly and professional

Review from Google

Dominique Hopson
Dominique Hopson
a month ago
“

My son received braces today and they did so well with my son. He was nervous but they made him feel comfortable.

Review from Google

kourtney white
kourtney white
2 months ago
“

I was very disappointed with my experience.l today, The doctor seemed impatient and lacked empathy for what I was going through. I have vertigo and chose not to be sedated, but I felt judged for that decision instead of supported. After waiting over three hours without being able to eat as instructed, I was understandably dizzy and uncomfortable. The doctor spoke to me briefly and walked away before giving me time to adjust or ask questions. I felt rushed, disrespected, and unheard throughout the visit. Patients deserve compassion, patience, and respect, especially when dealing with a medical condition.

Review from Google

Read all 961 reviews on Google →

Questions about this practice

What orthodontic treatments does Bear Creek Family Dentistry offer?+
Bear Creek Family Dentistry offers: Traditional Braces.
Does Bear Creek Family Dentistry accept dental insurance?+
Bear Creek Family Dentistry accepts Aetna, Ameritas, Blue Cross Blue Shield, Careington, CHIP (Children's Health), and others.
Is Bear Creek Family Dentistry accepting new patients?+
Bear Creek Family Dentistry is currently welcoming new patients in Arlington, TX. Call (817) 529-8400 or book online to schedule.
Where is Bear Creek Family Dentistry located?+
Bear Creek Family Dentistry is located at 532 W Randol Mill Rd. Get directions: https://maps.google.com/?cid=12312106015748117376&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Bear Creek Family Dentistry?+
Bear Creek Family Dentistry office hours: Mon Closed–Closed, Tue 9:00 AM–6:00 PM, Wed 9:00 AM–6:00 PM, Thu 9:00 AM–6:00 PM, Fri 8:00 AM–4:00 PM, Sat 8:00 AM–4:00 PM, Sun Closed–Closed.
Does Bear Creek Family Dentistry offer payment plans?+
Yes, Bear Creek Family Dentistry offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Bear Creek Family Dentistry?+
Bear Creek Family Dentistry is staffed by Larry Goates, Eric Lin, Shahin Setoudehmaram. The practice is board-certified.
What is the patient rating for Bear Creek Family Dentistry?+
Bear Creek Family Dentistry has a 4.8-star rating based on 961 patient reviews on Google.
How long has Bear Creek Family Dentistry been in practice?+
Bear Creek Family Dentistry has been providing orthodontic care since 1995, serving the Arlington, TX community for over 31 years.

Research with AI

ChatGPTPerplexityClaude
532 W Randol Mill Rd
Arlington, TX 76011
Get Directions
(817) 529-8400
bearcreekfamilydentistry.com/
Book Online
info@bearcreekfamilydentistry.com
Open in Google Maps
Accepting new patients
Est. 1995
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
MonClosed
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri8:00 AM – 4:00 PM
Sat8:00 AM – 4:00 PM
SunClosed

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