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Bear Creek Family Dentistry, established in 1995, provides orthodontic care in Arlington, Texas, serving both children and adults across 13 locations.
About Bear Creek Family Dentistry
A built-in playground and sensory-friendly accommodations for special needs and anxious kids make this Arlington office a go-to for young children and multi-kid families.
Bear Creek Family Dentistry is a general dental practice that also offers traditional braces and early orthodontic treatment. Reviews describe a play area and media room that help young children settle down before appointments, along with staff patience with nervous or special-needs kids during procedures. Dr. Jade Tsan is mentioned often for breaking down treatment steps before starting and working gently with children during exams. Several families report bringing multiple children here over the years, including for orthodontic care.
Summary of 204 patient reviews, August 2023–September 2026, updated September 2026
Bear Creek Family Dentistry, established in 1995, provides orthodontic care in Arlington, Texas, serving both children and adults across 13 locations.
The practice accepts patients with a range of dental insurance plans and is in-network with most major carriers, including Medicaid and CHIP for pediatric patients. Treatment services incorporate digital impressions using intraoral scanning technology such as iTero, which allows for more precise treatment planning and reduces the need for traditional impression materials. Specific orthodontic modalities are tailored to individual patient needs during clinical consultation. The practice operates with both evening and weekend hours to accommodate varying schedules. Online booking is available for appointment scheduling. Staff members are bilingual, providing care in English and Spanish. Payment options include acceptance of virtually all major fee-for-service insurance plans, participation with most major dental insurance networks, and availability of payment plans for patients requiring financial flexibility. CareCredit is also accepted as a financing option. Medicaid and CHIP coverage is accepted for children qualifying under these programs. Bear Creek Family Dentistry serves patients throughout the Arlington, Texas area. Treatment recommendations and eligibility for specific orthodontic services require an individual clinical assessment. The practice has maintained a 4.8 Google rating based on 961 patient reviews.
Treatments offered
Who They Treat
Bear Creek Family Dentistry provides orthodontic treatment for the following age groups:
Technology & Equipment
Bear Creek Family Dentistry uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Larry Goates
NPI verified · no bio or photo on file
Eric Lin
NPI verified · no bio or photo on file
Shahin Setoudehmaram
NPI verified · no bio or photo on file
Insurance accepted
19 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Reviews mention braces placement going smoothly for a nervous child and describe first-phase orthodontic treatment as well handled, with one patient completing about four years of braces to correct crooked teeth. A couple of reviews note the treatment plan changing from what was originally discussed or needing an outside provider for equipment not offered in-house.
| Oct 2023 | 6 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 4 |
| Jan 2024 | 0 |
| Feb 2024 | 5 |
| Mar 2024 | 5 |
| Apr 2024 | 0 |
| May 2024 | 13 |
| Jun 2024 | 23 |
| Jul 2024 | 45 |
| Aug 2024 | 15 |
| Sep 2024 | 24 |
| Oct 2024 | 30 |
| Nov 2024 | 26 |
| Dec 2024 | 19 |
| Jan 2025 | 11 |
| Feb 2025 | 9 |
| Mar 2025 | 14 |
| Apr 2025 | 19 |
| May 2025 | 16 |
| Jun 2025 | 16 |
| Jul 2025 | 8 |
| Aug 2025 | 19 |
| Sep 2025 | 2 |
| Oct 2025 | 20 |
| Nov 2025 | 10 |
| Dec 2025 | 16 |
| Jan 2026 | 11 |
| Feb 2026 | 10 |
| Mar 2026 | 7 |
| Apr 2026 | 18 |
| May 2026 | 12 |
| Jun 2026 | 6 |
| Jul 2026 | 11 |
| Aug 2026 | 11 |
| Sep 2026 | 7 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 58 | 5 |
| The dentist | 57 | 5 |
| Great with kids | 59 | 3 |
| Gentle, comfortable care | 23 | 3 |
| Clear explanations | 20 | 1 |
| Cost, insurance & financing | 14 | 4 |
| Scheduling & wait times | 7 | 8 |
| Office & technology | 12 | 0 |
Recent reviews from Google
Dr. Jade and her staff are wonderful! We have been coming here for several years and always have a good experience!
Such a nice staff at this location, the young ladies that took care of me during xrays, exam and explained my treatment did so in such a good manner. I definitely recommend this location :) GREAT JOB!
10/10 they were fast and got the job done. Schedule your appointments ahead of time. Friendly and professional
My son received braces today and they did so well with my son. He was nervous but they made him feel comfortable.
I was very disappointed with my experience.l today, The doctor seemed impatient and lacked empathy for what I was going through. I have vertigo and chose not to be sedated, but I felt judged for that decision instead of supported. After waiting over three hours without being able to eat as instructed, I was understandably dizzy and uncomfortable. The doctor spoke to me briefly and walked away before giving me time to adjust or ask questions. I felt rushed, disrespected, and unheard throughout the visit. Patients deserve compassion, patience, and respect, especially when dealing with a medical condition.
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