Pediatric Dentistry & Orthodontics of Chattanooga

This office doesn’t care about your child or their health. Due to a billing error, which is truly their error, they refuse to schedule a preventative cleaning. I have spoken with them about the issue, but they value their money instead of the health and wellbeing of children.

I rarely leave negative reviews, but I feel it’s important to share our experience so other families can make informed decisions. This feedback is not directed at the dentist or hygienist, who were kind and professional. My concerns are strictly about the billing practices and treatment recommendations. We brought our son in for a cavity on a baby tooth he will lose in approximately 1–2 years. We were told he needed a crown, and the cost with insurance was quoted at around $1,200. We were also told sedation was not covered and that they do not offer payment plans, only CareCredit. Before we even left the office, the billing staff called requesting full payment upfront before we could schedule treatment. Only after pushing back were we told there was a hospital sedation option where medical insurance might apply — yet the estimated total was still nearly $1,200, making it difficult to justify that cost for a baby tooth. We decided to get a second opinion at another local pediatric dentist. That dentist was surprised a crown had been recommended at all. They simply filled the small cavity for $78 with insurance (compared to previous $250+ fillings here), and they offered less invasive sedation options like laughing gas, no IV sedation required. Months later, our son has had zero issues with the tooth. I understand treatment approaches can vary, but the combination of high pricing, pressure to pay in full immediately, and lack of transparent sedation options felt more financial than patient-centered. Based on our experience, I would recommend parents seek a second opinion before committing to treatment here.

We saw Dr. Jason for my baby’s lip & tongue tie revisions & could not recommend him more! All the staff at the office are so kind & friendly! We are switching to their office for my oldest daughter’s dental appointments because of the fantastic experience we’ve had with our baby being seen there.

We have been going to PDOC for about 3 years now and unfortunately had to utilize their after-hours service last night after my daughter face planted on some concrete. They answered our call right away, came into the office immediately after determining her tooth needed to come out, and gave us our options to get the tooth out… and didn’t make us feel guilty at all about coming in. A lot of medical professionals will be cold when you need their help during after hours and I hate that so much. My daughter left pain-free (and one tooth down), she wasn’t upset at all during the procedure, and everything was pretty quick. No one tried to upsell me on anything either, which tends to happen in these type of situations. They also tried to include my younger son, which they didn’t need to do at all but it helped me and my husband with our stress level during that whole situation. Definitely loyal to PDOC after that whole experience, it could not have been smoother and more pleasant .

We've been going here for years and have always gotten friendly and quality service. Today, my child had a bad toothache. They were able to fit us in fast and we got in and out fast, too. They were kind and really listened to my child and made him feel comfortable.