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AAO MemberAccepting new patients
Weiss & Glassell Orthodontics
Weiss & Glassell Orthodontics is an AAO member orthodontic practice in Memphis, TN.
5866 Ridge Bend Rd, Memphis, TN 38120
4.8(126 reviews)
About Weiss & Glassell Orthodontics
Young children get an early start on treatment while adults return for braces later in life, with Dr. Brenton Glassell and Dr. Simon both named often.
Reviews at Weiss & Glassell Orthodontics describe a practice that sees a wide range of ages, from young children starting phase-1 treatment to adults getting braces later in life. Many notes point to Dr. Brenton Glassell and Dr. Simon taking time to answer questions and explain treatment steps, and several reviews describe results that held up years after braces came off. A few reviews mention billing issues, including confusion over promised extras and charges without a visit.
Summary of 75 patient reviews, December 2012–August 2026, updated September 2026
Treatments offered
Who They Treat
Weiss & Glassell Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Weiss & Glassell Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Accelerated Treatment
Digital Records
iTero/TRIOS
accelerated ortho
Orthodontists at this office
provider
headshot
headshot
Dr. BRENTON EDWARD GLASSELL, D.D.S., M.D.S.
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients12 yrs experience
What patients say
Latest review 7 weeks ago
What patients praise
- Reviews frequently mention doctors who take extra time answering questions and remember patients years after treatment ends.
- Several reviews describe straight teeth holding up for decades after braces removal.
- Families with multiple children in treatment mention same-day emergency visits and flexibility in scheduling.
Things to know
- A few reviews describe front desk interactions around billing as unpleasant.
- Some reviews mention billing problems, including a charge without a visit and a promised item that wasn't provided.
Who it suits
- Adults starting orthodontic treatment later in life
- Young children beginning early treatment
- Families with several children in treatment at once
Doctors patients mention
- Dr. Brenton Glassell · 18 reviews
- Dr. Simon · 10 reviews
- Last 12 months
- 4 reviews
- averaging 4.0★
- Owner replies
- 5% of reviews
- Compared with Memphis
- Higher rated than 59%
- of 11 practices we track
3
Oct 2023Sep 2026
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- 5★121
- 4★1
- 3★1
- 2★0
- 1★5
- 20125.0
- 20165.0
- 20175.0
- 20185.0
- 20194.8
- 20205.0
- 20215.0
- 20225.0
- 20235.0
- 20244.5
- 20254.3
- 20264.0
1★5★
- Braces37
- Early (phase 1) treatment7
- Invisalign / clear aligners4
- Retainers4
PraiseCriticism
- Friendly staff38 / 4
- The orthodontist26 / 2
- Treatment results18 / 2
- Great with kids13 / 2
- Scheduling & wait times10 / 1
- Gentle, comfortable care7 / 1
- Clear explanations5 / 2
- Office & technology7
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 38 | 4 |
| The orthodontist | 26 | 2 |
| Treatment results | 18 | 2 |
| Great with kids | 13 | 2 |
| Scheduling & wait times | 10 | 1 |
| Gentle, comfortable care | 7 | 1 |
| Clear explanations | 5 | 2 |
| Office & technology | 7 | 0 |
Recent reviews from Google
4.8
126 reviews
Paolina Hunt
a month ago
I came in for a broken braces bracket, and they fixed it for free! The service was amazing, and it didn’t take long. Thank you, Dr. Simon!
Moncel Wooten
2 months ago
Very professional doctors! I would highly recommend to anyone needing braces.
Teshia
6 months ago
I came in for dental care, not to overhear personal conversations about staff members’ weight or eating habits. Those topics are inappropriate for a front desk environment. I also experienced rude and condescending behavior from the receptionist when discussing balances and general interactions. Additionally, I overheard staff discussing patient names, which raises serious concerns about HIPAA compliance and patient privacy. This environment did not feel professional or respectful, especially given the sensitive nature of dental care and personal health information. I hope the office addresses these concerns moving forward.
Alicia Brown Allen
a year ago
I love Weiss and Glassell I’m never in there all day . The staff is phenomenal and the doctors are amazing. I was very apprehensive about having to get braces at my age but Dr. G told me don’t worry the time would fly by and it would be over before I knew it and believe it or not I’m almost finished .
Dubb Mac
a year ago
Hands down the best experience I’ve had from a dental stand point. The atmosphere is amazing and the staff rates a 10 in customer care. I’d recommend any and every time.
Questions about this practice
What orthodontic treatments does Weiss & Glassell Orthodontics offer?
Weiss & Glassell Orthodontics offers: Invisalign, Traditional Braces.
Is Weiss & Glassell Orthodontics accepting new patients?
Weiss & Glassell Orthodontics is currently welcoming new patients in Memphis, TN. Call (901) 767-7370 to schedule.
Where is Weiss & Glassell Orthodontics located?
Weiss & Glassell Orthodontics is located at 5866 Ridge Bend Rd. Get directions: https://maps.google.com/?cid=9236038319569960381&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Weiss & Glassell Orthodontics?
Weiss & Glassell Orthodontics office hours: Mon 7:30 AM–4:30 PM, Tue 7:30 AM–4:30 PM, Wed 7:30 AM–4:30 PM, Thu 7:30 AM–4:30 PM, Fri 7:30 AM–4:30 PM, Sat Closed–Closed, Sun Closed–Closed.
Who are the orthodontists at Weiss & Glassell Orthodontics?
Weiss & Glassell Orthodontics is staffed by Dr. BRENTON EDWARD GLASSELL. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Weiss & Glassell Orthodontics?
Weiss & Glassell Orthodontics has a 4.8-star rating based on 126 patient reviews on Google.
How long has Weiss & Glassell Orthodontics been in practice?
Weiss & Glassell Orthodontics has been providing orthodontic care since 1984, serving the Memphis, TN community for over 42 years.
Other Weiss & Glassell Orthodontics locations
Research with AI
Accepting new patients
Est. 1984
Weekend Hours
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:30 AM – 4:30 PM
Tue7:30 AM – 4:30 PM
Wed7:30 AM – 4:30 PM
Thu7:30 AM – 4:30 PM
Fri7:30 AM – 4:30 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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