Weiss & Glassell Orthodontics

I came in for dental care, not to overhear personal conversations about staff members’ weight or eating habits. Those topics are inappropriate for a front desk environment. I also experienced rude and condescending behavior from the receptionist when discussing balances and general interactions. Additionally, I overheard staff discussing patient names, which raises serious concerns about HIPAA compliance and patient privacy. This environment did not feel professional or respectful, especially given the sensitive nature of dental care and personal health information. I hope the office addresses these concerns moving forward.

I came in for a broken braces bracket, and they fixed it for free! The service was amazing, and it didn’t take long. Thank you, Dr. Simon!

My experience with this orthodontic team has been wonderful. I started braces later in life, and they’ve been nothing but supportive, professional, and encouraging. The doctors are knowledgeable and truly invested in helping me reach my goals—Dr. Simon especially builds me up and always assures me of the beautiful smile I’m working toward. Kristy is professional, personal, and caring, making every visit comfortable and showing real concern for my progress. The front office staff always greets me warmly and makes me feel welcome. It’s just a great group of people who have given me more confidence in my smile. Highly recommend!

Very professional doctors! I would highly recommend to anyone needing braces.

Weiss & Glassell is a very nice place. The staff is always professional and very informational. My son’s last two visit, Bianca was helping him. She is amazing and always makes my son feel comfortable. I am very big on customer service and from the time you walk through the door to the time you leave, you are always greeted with a smile. Thanks Bianca and thanks to the doctors and staff of Weiss & Glassell.