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Board CertifiedAAO MemberInvisalign ProviderAccepting new patients
Indigo Orthodontics
Indigo Orthodontics is a family-oriented orthodontic practice in Columbia, SC serving children, teens, and adults for nearly 40 years.
5 Office Park Ct, Columbia, SC 29223
4.9(308 reviews)
About Indigo Orthodontics
Fast, same-day retainer repairs and a seamless handoff between Dr. Boyd and Dr. Scott mark this practice, alongside praise for handling complex extraction cases.
Retainer care comes up more often here than at most orthodontic offices, with reviews describing quick replacements and same-day fixes for broken wires or lost retainers. The transition between Dr. Richard Boyd and Dr. Mallory Scott is described as smooth, and both are credited with guiding complicated cases involving extractions or impacted teeth. Reviews also point to a warm front desk and a team comfortable working with anxious or special-needs children, including a case where the doctor called a patient's family the evening after a procedure to check in.
Summary of 200 patient reviews, August 2017–September 2026, updated September 2026
Indigo Orthodontics is a family-oriented orthodontic practice in Columbia, SC serving children, teens, and adults for nearly 40 years.
Led by Dr. Mallory Scott, an AAO member and Elite Invisalign provider, they offer traditional braces, Invisalign, Invisalign Teen, and iTero digital scanning across two convenient locations.
Treatments offered
Who They Treat
Indigo Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Indigo Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Remote Monitoring
Digital Records
iTero/TRIOS
Orthodontists at this office
provider
headshot
headshot
Dr. Mallory Scott, DMD, MSD
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot
headshot
Dr. RICHARD E BOYD --, D.M.D.,M.S.
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients19 yrs experience
Insurance accepted
Direct payments accepted for most insurance plans; administrative team coordinates insurance to maximize benefit utilization.
What patients say
Latest review 2 months ago
What patients praise
- Retainer issues, from broken wires to lost pieces, are often resolved the same day or within 24 hours.
- Dr. Boyd and Dr. Scott are credited with steering complex cases, including extractions and impacted teeth, to shortened treatment timelines.
- Several reviews describe the team accommodating anxious or autistic children with patience and clear, step-by-step explanations.
Things to know
- A few reviews describe cost concerns, including one instance of a bill that seemed high compared to other quotes.
- A couple of reviews mention scheduling limits, such as the office being closed on Saturdays.
Who it suits
- Families with multiple kids in treatment
- Anxious or nervous patients
Doctors patients mention
- Dr. Richard Boyd · 74 reviews
- Dr. Mallory Scott · 17 reviews
- Last 12 months
- 21 reviews
- averaging 5.0★
- Owner replies
- 70% of reviews
- Compared with Columbia
- Higher rated than 60%
- of 24 practices we track
37
Oct 2023Sep 2026
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 3 |
| Dec 2023 | 2 |
| Jan 2024 | 3 |
| Feb 2024 | 1 |
| Mar 2024 | 2 |
| Apr 2024 | 0 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 0 |
| Sep 2024 | 1 |
| Oct 2024 | 37 |
| Nov 2024 | 6 |
| Dec 2024 | 1 |
| Jan 2025 | 0 |
| Feb 2025 | 5 |
| Mar 2025 | 0 |
| Apr 2025 | 0 |
| May 2025 | 0 |
| Jun 2025 | 0 |
| Jul 2025 | 6 |
| Aug 2025 | 18 |
| Sep 2025 | 17 |
| Oct 2025 | 0 |
| Nov 2025 | 0 |
| Dec 2025 | 1 |
| Jan 2026 | 0 |
| Feb 2026 | 0 |
| Mar 2026 | 0 |
| Apr 2026 | 8 |
| May 2026 | 10 |
| Jun 2026 | 0 |
| Jul 2026 | 0 |
| Aug 2026 | 1 |
| Sep 2026 | 1 |
- 5★316
- 4★3
- 3★2
- 2★0
- 1★7
- 20135.0
- 20145.0
- 20154.6
- 20164.7
- 20174.7
- 20184.9
- 20194.9
- 20204.9
- 20214.2
- 20224.5
- 20235.0
- 20245.0
- 20255.0
- 20265.0
1★5★
- Braces46
- Retainers16
- Invisalign / clear aligners10
- Early (phase 1) treatment4
PraiseCriticism
- Friendly staff94 / 2
- The orthodontist58 / 2
- Great with kids30
- Treatment results24
- Scheduling & wait times18 / 2
- Clear explanations18
- Gentle, comfortable care15 / 1
- Office & technology12 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 94 | 2 |
| The orthodontist | 58 | 2 |
| Great with kids | 30 | 0 |
| Treatment results | 24 | 0 |
| Scheduling & wait times | 18 | 2 |
| Clear explanations | 18 | 0 |
| Gentle, comfortable care | 15 | 1 |
| Office & technology | 12 | 1 |
Recent reviews from Google
4.9
308 reviews
Jackson
3 months ago
I had a great time here and while it is the orthodontist the techs made it awesome they are great people and make it a somewhat enjoyable experience
TheSC Szabos
4 months ago
We have been working with Indigo for quite some time through some pretty serious dental work and a very fidgety kid! Their professionalism balanced with patience for my kids wiggles in the chair gave and continue to give me confidence in my decision to trust them with the future of my child's smile. Great job Indigo!!
Jessica Barfield
4 months ago
Indigo Orthodontist Spring Valley staff are always kind, friendly, and personable. They put my son at ease and explain everything to him to help ease anxiety. This is so important for a child who has autism. 100% recommend!
Kingston Gary
4 months ago
The is place has the nicest people on the planet!!!. Good service, nice tips, and gentle care over your teeth. Awsome!!
Megan Stetson
4 months ago
Excellent experience at each visit as we evaluate braces for our teen! Everyone from the check-in staff, to the orthodontic assistants, to the treatment coordinator, and Dr. Scott have been so professional, friendly, and informative throughout our process! The office is beautiful and clean and we’ve loved our experience thus far!
Questions about this practice
What orthodontic treatments does Indigo Orthodontics offer?
Indigo Orthodontics offers: Early Treatment, Invisalign, Clear Aligners, Traditional Braces, Retainers.
Does Indigo Orthodontics offer free consultations?
Yes, Indigo Orthodontics offers a free initial orthodontic consultation. Call (803) 743-9200 or book online to schedule.
Is Indigo Orthodontics accepting new patients?
Indigo Orthodontics is currently welcoming new patients in Columbia, SC. Call (803) 743-9200 or book online to schedule.
Where is Indigo Orthodontics located?
Indigo Orthodontics is located at 5 Office Park Ct. Get directions: https://maps.google.com/?cid=18053386787766728833&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Indigo Orthodontics?
Indigo Orthodontics office hours: Mon 8:15 AM–5:00 PM, Tue 8:15 AM–5:00 PM, Wed 8:15 AM–5:00 PM, Thu 8:15 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Indigo Orthodontics offer payment plans?
Yes, Indigo Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Indigo Orthodontics?
Indigo Orthodontics is staffed by Dr. Mallory Scott, Dr. RICHARD E BOYD --. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Indigo Orthodontics?
Indigo Orthodontics has a 4.9-star rating based on 308 patient reviews on Google.
How long has Indigo Orthodontics been in practice?
Indigo Orthodontics has been providing orthodontic care since 1986, serving the Columbia, SC community for over 40 years.
Other Indigo Orthodontics locations
Research with AI
Accepting new patients
Est. 1986
Free Consultation
Payment Plans Available
In-House Financing
Virtual Consultations
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:15 AM – 5:00 PM
Tue8:15 AM – 5:00 PM
Wed8:15 AM – 5:00 PM
Thu8:15 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
Social Profiles
- Google reviews synced
- SOURCED
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