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Board CertifiedAAO MemberInvisalign ProviderAccepting new patients
Indigo Orthodontics: Columbia Location
Indigo Orthodontics is a family orthodontic practice in Columbia, SC serving children, teens, and adults for almost 40 years.
4233 Devine St, Columbia, SC 29205
4.9(372 reviews)
About Indigo Orthodontics: Columbia Location
Mid-treatment transfers from other orthodontists get handled smoothly here, and Dr. Boyd and Dr. Mallory Scott are praised for unhurried, detailed consultations.
Indigo Orthodontics in Columbia sees a notable share of patients transferring from other orthodontists mid-treatment, and reviews often mention retainer replacements and repairs handled quickly, including same-day fixes for broken pieces. Dr. Boyd and Dr. Mallory Scott are described as thorough, willing to spend long stretches on consultations without charge, and able to plan around complex cases such as closing an open bite with Invisalign instead of jaw surgery. The office draws praise for a staff that remembers patients by name, sometimes years after treatment ends.
Summary of 200 patient reviews, September 2017–August 2026, updated September 2026
Indigo Orthodontics is a family orthodontic practice in Columbia, SC serving children, teens, and adults for almost 40 years.
They offer traditional braces, Invisalign, and clear aligners with advanced technology including iTero digital scanning.
Treatments offered
Who They Treat
Indigo Orthodontics: Columbia Location provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Indigo Orthodontics: Columbia Location uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Remote Monitoring
Digital Records
iTero/TRIOS
Orthodontists at this office
provider
headshot
headshot
Dr. Mallory Scott, DMD, MSD
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
Insurance accepted
They accept direct payments for most insurance plans and coordinate insurance benefits to maximize patient coverage.
What patients say
Latest review 2 months ago
What patients praise
- Patients switching from another orthodontist mid-treatment describe the transition as handled smoothly.
- Broken retainers, brackets, and wires are often repaired same-day, even for out-of-state or non-patients in a pinch.
- Dr. Boyd and Dr. Mallory Scott are noted for unhurried consultations and tailoring plans to avoid more invasive options like jaw surgery.
Things to know
- A few reviews describe frustration over billing decisions, including one account of being dropped from care after falling behind on payment.
- A couple of reviews mention a sense of sales pressure, including a claim that the practice discouraged transfers to prioritize new-patient fees.
Who it suits
- Patients transferring mid-treatment from another orthodontist
- Families managing several kids in treatment at once
- Adults pursuing Invisalign or braces
Doctors patients mention
- Dr. Mallory Scott · 18 reviews
- Dr. Boyd · 76 reviews
- Last 12 months
- 54 reviews
- averaging 4.7★
- Owner replies
- 67% of reviews
- Compared with Columbia
- Higher rated than 60%
- of 24 practices we track
70
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 1 |
| Jan 2024 | 2 |
| Feb 2024 | 1 |
| Mar 2024 | 1 |
| Apr 2024 | 1 |
| May 2024 | 1 |
| Jun 2024 | 0 |
| Jul 2024 | 1 |
| Aug 2024 | 2 |
| Sep 2024 | 0 |
| Oct 2024 | 70 |
| Nov 2024 | 8 |
| Dec 2024 | 1 |
| Jan 2025 | 1 |
| Feb 2025 | 8 |
| Mar 2025 | 5 |
| Apr 2025 | 1 |
| May 2025 | 0 |
| Jun 2025 | 1 |
| Jul 2025 | 7 |
| Aug 2025 | 19 |
| Sep 2025 | 39 |
| Oct 2025 | 0 |
| Nov 2025 | 3 |
| Dec 2025 | 0 |
| Jan 2026 | 0 |
| Feb 2026 | 0 |
| Mar 2026 | 0 |
| Apr 2026 | 29 |
| May 2026 | 11 |
| Jun 2026 | 0 |
| Jul 2026 | 0 |
| Aug 2026 | 2 |
| Sep 2026 | 0 |
- 5★391
- 4★7
- 3★1
- 2★0
- 1★9
- 20135.0
- 20143.7
- 20154.9
- 20164.8
- 20173.9
- 20185.0
- 20195.0
- 20204.9
- 20214.6
- 20225.0
- 20235.0
- 20245.0
- 20254.8
- 20264.9
1★5★
- Braces56
- Retainers10
- Early (phase 1) treatment6
- Invisalign / clear aligners4
PraiseCriticism
- Friendly staff121 / 3
- The orthodontist66 / 5
- Great with kids43 / 2
- Clear explanations26 / 1
- Gentle, comfortable care25
- Scheduling & wait times23 / 1
- Treatment results18 / 1
- Cost, insurance & financing13 / 2
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 121 | 3 |
| The orthodontist | 66 | 5 |
| Great with kids | 43 | 2 |
| Clear explanations | 26 | 1 |
| Gentle, comfortable care | 25 | 0 |
| Scheduling & wait times | 23 | 1 |
| Treatment results | 18 | 1 |
| Cost, insurance & financing | 13 | 2 |
Recent reviews from Google
4.9
372 reviews
Pierra Brown
4 months ago
Top notch service. Staff walk me through the whole experience. Everything explained step by step. Staff is friendly and professional.
tracey morant
4 months ago
This place feels rather homey, the staff are sweet and kind, comfortable seating and great atmosphere. I highly recommend this orthodontic
Tara Felder
4 months ago
We love Dr. Scott + the entire staff. Super caring and make orthodontics — dare I say it? — fun and as easy as possible!
Tricia Kim
Edited 4 months ago
I have been so impressed with the service, patience & knowledge of all the staff, technicians & Dr. Scott! They evaluated my daughter for years before she was ready to get braces & I was never charged for these consultations. There’s never been any pressure - just educated guidance! We are always greeted with smiles which makes it enjoyable for even my daughter who’s not being treated.
Jennifer Sparks Jones
4 months ago
We love it here. You know … aside from the needing braces part. 😁 Th staff is great.
Questions about this practice
What orthodontic treatments does Indigo Orthodontics: Columbia Location offer?
Indigo Orthodontics: Columbia Location offers: Early Treatment, Invisalign, Clear Aligners, Traditional Braces, Retainers.
Does Indigo Orthodontics: Columbia Location offer free consultations?
Yes, Indigo Orthodontics: Columbia Location offers a free initial orthodontic consultation. Call (803) 788-7000 or book online to schedule.
Is Indigo Orthodontics: Columbia Location accepting new patients?
Indigo Orthodontics: Columbia Location is currently welcoming new patients in Columbia, SC. Call (803) 788-7000 or book online to schedule.
Where is Indigo Orthodontics: Columbia Location located?
Indigo Orthodontics: Columbia Location is located at 4233 Devine St. Get directions: https://maps.google.com/?cid=13206138083316612844&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Indigo Orthodontics: Columbia Location?
Indigo Orthodontics: Columbia Location office hours: Mon 8:15 AM–5:00 PM, Tue 8:15 AM–5:00 PM, Wed 8:15 AM–5:00 PM, Thu 8:15 AM–2:30 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Indigo Orthodontics: Columbia Location offer payment plans?
Yes, Indigo Orthodontics: Columbia Location offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Indigo Orthodontics: Columbia Location?
Indigo Orthodontics: Columbia Location is staffed by Dr. Mallory Scott. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Indigo Orthodontics: Columbia Location?
Indigo Orthodontics: Columbia Location has a 4.9-star rating based on 372 patient reviews on Google.
How long has Indigo Orthodontics: Columbia Location been in practice?
Indigo Orthodontics: Columbia Location has been providing orthodontic care since 1985, serving the Columbia, SC community for over 41 years.
Other Indigo Orthodontics: Columbia Location locations
Research with AI
Accepting new patients
Est. 1985
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:15 AM – 5:00 PM
Tue8:15 AM – 5:00 PM
Wed8:15 AM – 5:00 PM
Thu8:15 AM – 2:30 PM
FriClosed
SatClosed
SunClosed
Social Profiles
- Google reviews synced
- SOURCED
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