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Friel Ortho
Friel Ortho is an orthodontic practice serving the Allentown, PA area with locations in Whitehall and Lower Macungie.
1815 Schadt Ave, Whitehall Township, PA 18052
4.8(99 reviews)
About Friel Ortho
Dr. Hugh Friel builds close, personal rapport with patients, tracking some through years of growth, including an out-of-state college student's eight-year treatment.
Reviews at Friel Ortho describe Dr. Hugh Friel as confident and thorough in treatment planning, with several noting he remembers patients' histories and stays personally involved over long stretches of care, including one patient followed remotely through college. Many reviews mention the practice's ease with young or nervous children, describing calm visits and tools like digital tooth models used to walk kids through their options. A smaller number of reviews raise concerns about a permanent retainer that one patient says worsened their bite and felt pushed over multiple visits.
Summary of 58 patient reviews, June 2018–April 2026, updated September 2026
Friel Ortho is an orthodontic practice serving the Allentown, PA area with locations in Whitehall and Lower Macungie.
They offer comprehensive orthodontic care including metal and ceramic braces, clear aligners (Invisalign and Invisalign Teen), self-ligating braces, and surgical orthodontics for patients of all ages.
Treatments offered
Early TreatmentInvisalignLingual BracesSelf-Ligating BracesSurgical OrthodonticsClear AlignersTraditional BracesClear Braces
Who They Treat
Friel Ortho provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Friel Ortho uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Accelerated Treatment
TADs / Mini-Screws
iTero/TRIOS
accelerated ortho
TADs
Orthodontists at this office
provider
headshot
headshot
Dr. Hugh Friel, DDS, MDS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
Insurance accepted
1 plan listedDelta Dental PPO
The practice accepts insurance and discusses insurance options and payment plans during initial consultation, but no specific carriers or plans are named on the website.
What patients say
Latest review 5 months ago
What patients praise
- Dr. Friel is described as building genuine, long-term relationships with patients, including one case spanning eight years of remote care during college.
- The office is repeatedly noted for putting young and anxious children at ease, from first consultations through active treatment.
- Several reviews mention treatment options and costs being explained clearly, sometimes using digital models to show children what to expect.
Things to know
- A few reviews mention front desk or scheduling interactions that felt rushed or abrupt.
Who it suits
- Families with multiple kids in treatment
- Young or anxious children
- Teens in ongoing orthodontic care
Doctors patients mention
- Dr. Hugh Friel · 43 reviews
- Last 12 months
- 20 reviews
- averaging 5.0★
- Owner replies
- 53% of reviews
6
Oct 2023Sep 2026
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 4 |
| Dec 2023 | 1 |
| Jan 2024 | 0 |
| Feb 2024 | 1 |
| Mar 2024 | 6 |
| Apr 2024 | 1 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 1 |
| Sep 2024 | 2 |
| Oct 2024 | 1 |
| Nov 2024 | 2 |
| Dec 2024 | 3 |
| Jan 2025 | 3 |
| Feb 2025 | 3 |
| Mar 2025 | 3 |
| Apr 2025 | 3 |
| May 2025 | 2 |
| Jun 2025 | 4 |
| Jul 2025 | 2 |
| Aug 2025 | 1 |
| Sep 2025 | 2 |
| Oct 2025 | 1 |
| Nov 2025 | 4 |
| Dec 2025 | 1 |
| Jan 2026 | 6 |
| Feb 2026 | 2 |
| Mar 2026 | 4 |
| Apr 2026 | 1 |
| May 2026 | 0 |
| Jun 2026 | 1 |
| Jul 2026 | 0 |
| Aug 2026 | 0 |
| Sep 2026 | 0 |
- 5★94
- 4★2
- 3★1
- 2★2
- 1★3
- 20173.0
- 20184.4
- 20193.7
- 20204.5
- 20211.0
- 20223.5
- 20235.0
- 20244.8
- 20255.0
- 20265.0
1★5★
- Braces11
PraiseCriticism
- The orthodontist28 / 1
- Friendly staff26 / 2
- Great with kids14
- Clear explanations8
- Treatment results6 / 1
- Gentle, comfortable care6
- Scheduling & wait times2 / 1
- Office & technology3 / 1
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 28 | 1 |
| Friendly staff | 26 | 2 |
| Great with kids | 14 | 0 |
| Clear explanations | 8 | 0 |
| Treatment results | 6 | 1 |
| Gentle, comfortable care | 6 | 0 |
| Scheduling & wait times | 2 | 1 |
| Office & technology | 3 | 1 |
Recent reviews from Google
4.8
99 reviews
Becky Wagner
5 months ago
My daughter had a GREAT experience yesterday during her first visit. She was very nervous at first but left feeling very excited to get her braces. Dr. Friel and his team are wonderful.
Kimberly Rosado, REALTOR
6 months ago
Dr. Friel is THE BEST!!!! From the first moment we walked in there for a consultation, to my son's last and almost final check up… The experience was superb! Dr. Friel and his staff are extremely professional, knowledgeable, accommodating, and truly made this experience a pleasurable one for my son and I! I would trust no other for my son's smile, and what a beautiful smile it is now thanks to you, Dr. Friel. Thank you so much!
Kelly Milisits
7 months ago
Dr. Friel and his staff are wonderful. They have always shown great patience with my daughters and are dedicated to creating the healthiest mouth with a perfect smile. Even on my teens “spiciest” days we’ve always left our appointments knowing we are in the best of hands.
T DUDLEY
8 months ago
Dr Friel is amazing. Staff is super friendly. This is the place to go for orthodontics.
Edward Ligas
10 months ago
From my daughter: It was a nice and respectful area. Everyone who worked there were so kind. They are amazing at their jobs.
Questions about this practice
What orthodontic treatments does Friel Ortho offer?
Friel Ortho offers: Early Treatment, Invisalign, Lingual Braces, Self-Ligating Braces, Surgical Orthodontics, Clear Aligners, Traditional Braces, Clear Braces.
Does Friel Ortho accept dental insurance?
Friel Ortho accepts Delta Dental PPO.
Does Friel Ortho offer free consultations?
Yes, Friel Ortho offers a free initial orthodontic consultation. Call (610) 820-5550 or book online to schedule.
Is Friel Ortho accepting new patients?
Friel Ortho is currently welcoming new patients in Whitehall Township, PA. Call (610) 820-5550 or book online to schedule.
Where is Friel Ortho located?
Friel Ortho is located at 1815 Schadt Ave. Get directions: https://maps.google.com/?cid=14958468887038902338&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Friel Ortho?
Friel Ortho office hours: Mon Closed–Closed, Tue 8:00 AM–5:00 PM, Wed Closed–Closed, Thu 8:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Friel Ortho offer payment plans?
Yes, Friel Ortho offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Friel Ortho?
Friel Ortho is staffed by Dr. Hugh Friel. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Friel Ortho?
Friel Ortho has a 4.8-star rating based on 99 patient reviews on Google.
How long has Friel Ortho been in practice?
Friel Ortho has been providing orthodontic care since 2014, serving the Whitehall Township, PA community for over 12 years.
Research with AI
Accepting new patients
Est. 2014
Free Consultation
Payment Plans Available
Evening Hours
Online Booking Available
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
MonClosed
Tue8:00 AM – 5:00 PM
WedClosed
Thu8:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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