Kellyn Hodges Orthodontics

From my first visit to my most recent appointment, the entire staff has been amazing. The front desk team, X-ray technician, dental assistants, and everyone throughout the office have been welcoming, professional, and attentive. Dr. Kellyn Hodges took a considerable amount of time with me to carefully review my treatment plan and explain what to expect moving forward. I truly appreciated the thoroughness and patience. The process of placing my braces was fast and efficient, and the team made me feel comfortable throughout the entire visit. I look forward to my next appointment and seeing how my braces progress.

I would like to take a moment to recognize Karen for the exceptional care and presence she brings to the office. She is excellent in every way, her greeting, her smile,and the way she carries herself all reflect genuine love, respect, and professionalism. From the moment she welcomes you, you feel seen and cared for. Every appointment with her has been the very best I sincerely hope she is recognized and treated in alignment with the value she brings, because her impact is undeniable. I would also like to acknowledge Dr. Hodges, who is a wonderful and kind professional. She is truly a pleasure, and her warmth does not go unnoticed. And also ms Suzie, I have to see her everytime I’m in the office, she’s a sweetheart. A combination of compassion, leadership, and excellence that makes a meaningful difference for every patient. Thank you for fostering such an outstanding team.

The fact that I have been coming here for years now and the service experience has not improved is a real shame. I have been in my braces going on four years at this point and should of been done end of last year however the same spaces I have kept bringing to their attention still exist. I requested to see Dr. Hodges specifically to fix the issue and both times I was recently suppose to see her, they said she was "unavailable". Each time you come here you usually wait atleast 30 mins to be seen but you better not be late because then they will say they cannot see you. Its rotating doctors so you usually never see the same person each appointment and my questions/concerns have still not been answered. Literally I need a proper plan to close the rest of my spaces so I can be cleared to get implants. You are better off going to a smaller office where you get to see the same orthodontist each appointment who is close to your treatment and concerned. I feel like in this office you are just a dollar amount and they want to get you in and out so they can get to the next person. My portion of my braces were paid off in June of 2025 and because I switched insurance in January 2026 they added another $600 charge to my account because they said I am no longer eligible for the discounted insurance price even tho my braces were paid off 7 months before my insurance ended. I wish I would of listened to my dentist's recommendation on what orthodontist to go to because I am sure the experience would of been much better.

Amani was very welcoming, kind and super informative. I loved her customer service and attitude. We need more people like her in the healthcare field. Also Emma was very helpful and nice, I high recommend both girls when coming in.

I am extremely disappointed with my experience at this orthodontic office. When I began my treatment, I was genuinely excited, especially knowing I was supporting a small Black-owned business. However, as my treatment progressed, so did my disappointment, it became clear that the office and patient care were not priorities. There appeared to be a lack of professionalism and proper clinical standards. On two occasion, I observed staff running around for GLOVES, and saying there’s none basic necessity which is very concerning in a healthcare setting. Some technicians also seemed insufficiently trained, which made me uncomfortable during procedures. The office environment felt chaotic. Staff members were openly reprimanded by a Spanish lady, (no she’s not the manager) maybe another staff in front of patients, front staff yelling at each other, technicians arguing and even taunting one another. This created an unprofessional and uncomfortable atmosphere in the back waiting area. It also felt as though the focus was primarily financial. After being charged $6,000 for treatment, I was disappointed by the lack of basic patient accommodations. For example, I was unable to receive something as simple as orthodontic wax for discomfort. Patient care and satisfaction did not seem to be prioritized. I do want to acknowledge the technician in Room 9, who remained calm and professional despite the surrounding chaotic environment. She handled herself with composure and deserves recognition, She was very informative, knowledgeable, friendly, and even apologetic seeing that I was uncomfortable. Based on my experience, I would not recommend this office. Patients deserve a safe, professional, and patient-centered environment when receiving orthodontic care.