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Philly Smiles is a privately-owned, family-based dental practice serving the Rittenhouse Square and Center City Philadelphia communities for over 30 years.
About PhillySmiles
A historic Frank Furness-designed Victorian building with a fireplace and piano sets the scene for care from Dr. Joseph Roberts, Dr. Shruti Tewari, and Dr. Sheena Hauser.
PhillySmiles is a general dental practice near Rittenhouse Square that also offers Invisalign, clear aligners, and TMJ treatment. Housed in an ornate Victorian building with modern equipment, the office is often described as calming rather than clinical, right down to seasonal Halloween decorations. Reviews often note gentle handling of anxious or dental-phobic patients, with staff allowing breaks and checking in during procedures. A smaller number of reviews mention billing surprises or feeling pressured toward unnecessary treatment.
Summary of 200 patient reviews, August 2020–September 2026, updated September 2026
Philly Smiles is a privately-owned, family-based dental practice serving the Rittenhouse Square and Center City Philadelphia communities for over 30 years.
They offer comprehensive services including cosmetic dentistry, restorative care, orthodontics (Invisalign), TMJ treatment, and implant dentistry with an emphasis on patient comfort and long-term relationships.
Treatments offered
Who They Treat
PhillySmiles provides orthodontic treatment for the following age groups:
Technology & Equipment
PhillySmiles uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Joseph Roberts, DDS
NPI verified · no bio or photo on file
Dr. Kathryn Ames, DMD
NPI verified · no bio or photo on file
Dr. Sheena Hauser
NPI verified · no bio or photo on file
Dr. Shruti Tewari, DMD
NPI verified · no bio or photo on file
Insurance accepted
3 plans listedWhat patients say
Latest review 2 months ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
A few reviews mention Invisalign completed successfully after previous attempts elsewhere had failed, and one notes choosing a filling over braces to correct a minor gap.
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 2 |
| Jan 2024 | 1 |
| Feb 2024 | 3 |
| Mar 2024 | 3 |
| Apr 2024 | 3 |
| May 2024 | 3 |
| Jun 2024 | 0 |
| Jul 2024 | 2 |
| Aug 2024 | 1 |
| Sep 2024 | 1 |
| Oct 2024 | 2 |
| Nov 2024 | 3 |
| Dec 2024 | 3 |
| Jan 2025 | 1 |
| Feb 2025 | 0 |
| Mar 2025 | 4 |
| Apr 2025 | 4 |
| May 2025 | 0 |
| Jun 2025 | 2 |
| Jul 2025 | 0 |
| Aug 2025 | 2 |
| Sep 2025 | 0 |
| Oct 2025 | 1 |
| Nov 2025 | 0 |
| Dec 2025 | 2 |
| Jan 2026 | 5 |
| Feb 2026 | 3 |
| Mar 2026 | 3 |
| Apr 2026 | 6 |
| May 2026 | 3 |
| Jun 2026 | 4 |
| Jul 2026 | 5 |
| Aug 2026 | 4 |
| Sep 2026 | 1 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 87 | 6 |
| The dentist | 86 | 4 |
| Gentle, comfortable care | 51 | 1 |
| Clear explanations | 33 | 2 |
| Office & technology | 35 | 0 |
| Scheduling & wait times | 20 | 3 |
| Treatment results | 15 | 2 |
| Cost, insurance & financing | 10 | 5 |
Recent reviews from Google
Amazing office staff and Dr. Hauser was amazing! Such a beautiful calming building and atmosphere.
I recently switched to this dentist office and had an excellent experience. The staff and dentist were welcoming and professional. The dentist listened to my concerns, clearly explained my treatment options, and answered all my questions. I would highly recommend them.
Horrible billing experience. Very shady. I gave my insurance information ahead of the appointment as I typically do. When I was at the appointment and asked how much the copay would be before filling out any paperwork, I was told that my insurance is out of network.But they told me I could have the appointment without any charge since I was already there and there was availability. Later I was sent a bill (even though they told me no charge) and when I called about it, they were extremely rude but after I pushed for it, decided to remove the balance. They still charged my insurance an absurd amount (much much more than a typical dentist cleaning) and are unable to do anything about that.
Dr. Tewari is the best dentist I have ever had in my life. I feel so lucky to have found Philly Smiles after moving to town. She is friendly, and the office is clean and professional. I have had Invisalign several times in the past, yet my teeth were still a mess. Dr. Tewari showed me how my teeth were crashing down on each other and urged me to fix them before I wore them down further. The level of detail and precision she applied to my case is unmatched. And I cannot believe how great my teeth look. She also does the cleaning herself and applies that same care to the routine work. As a patient of Philly Smiles, you can be completely confident that you will not be talked into unnecessary work, will not be overcharged, and that the environment is absolutely safe and professional. I cannot thank Philly Smiles and Dr. Tewari enough for the care I received during my time in Philadelphia. Note this is not the practice that was shut down by the health department– That would NEVER happen at Philly Smiles.
I have been coming to Philly Smiles for 15 years and have the highest praise for this dental practice. They have a customer focused , holistic approach and are always supportive and trustworthy. The dentists embrace the latest technology and treatments and take a conservative approach when doing procedures. The dentists and hygienists are committed to educating and guiding you to improve your dental health. Dr Roberts is a dentist guru and Danita effortlessly guides you through all the admin details. I am grateful to have found Philly Smiles.
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