Smiles At The Square

Beware of this place. Check online before going: “Patients of Philadelphia dentist urged to test for HIV and hepatitis, Smiles at Rittenhouse Square closed”. My husband used to see the former owner of the practice and kept seeing Dr Chopra. Last time he went there was on March 2026 and then on May we saw on Instagram the news coming out about this issue. Nobody contacted us, we just saw it on the news by chance, and we were extremely scared. The dentist was cutting corners by reusing materials that should have been discarded after a single use, just to name an example of what she was doing. She was charging a good amount of money for the procedures and even then she was trying to get more money by deceiving the patients and their trust. We even had to pay to our insurance for the HIV and hep B tests. We feel there is no protection for the patient and no punishment for the dentist. God forbid we don’t pay for a procedure, and everything that happens afterwards. But when this woman disregarded her patient’s trust for her own advantage, we had to pay for our own medical expenses and we had to live those days waiting for the results.

I went here last year because the reviews online were so good. They must be fake. After getting the NOTICE FROM THE HEALTH DEPARTMENT ABOUT MY POTENTIAL EXPOSURE TO HIV AND HEP B AND HEP C, I am DEEPLY disturbed by this dentist. I already had a very bad experience at this office. Dr. Chopra insisted I get a crown and that it was URGENT. She was extremely rude, rushing through the visit, acted annoyed when i asked questions. Told me I needed to have an UNNECESSARY procedure done. I did not trust her opinion and went to another dentist who confirmed it was not necessary. Deeply disturbed by the letter I received from the Philadelphia Public Health department stating Dr. Chopra had severe sanitation violation and now need to be tested for the risk of HIV, HEP C, HEP B she put me at risk for.

I wasn’t going to leave a review but after getting the email attached below I am. I went to SOTS twice- first for an intake and then for a cavity fill and deep clean. The overall energy from the dental assistants was lackluster. They didn’t communicate clearly and were very cold/awkward. The dentist herself communicated with the assistants poorly; I sat in one of the rooms (separate from the main area where she was working on filling cavities etc.) and could hear the dentist shouting for one of the assistants. I then learned when getting my cavity filled that this was a common occurrence. She filled my cavity while calling out to the assistant’s instructions for me and other patients. I was really disappointed when during my cavity she asked an assistant for something and they did not know where it was located. Also, the rooms we were in were disorganized, with materials in areas I felt they shouldn’t be. I do not plan on returning, especially after the DOH email.

The staff is very nice and helped fixed my filling a previous dentist messed up. I got an appointment here very quickly when I originally booked. If you are looking for a dentist in Philadelphia, as a person who has seen a lot of dentists due to teeth issues this is one of the best practices I’ve been to and I would definitely recommend.

Friendly people at the front desk but I didn’t trust the dentist. She seemed like she was more interested in trying to sell me a $3,000 sleep apnea device than listening to what I was trying to explain about my sleep apnea & what I wanted to do. Also the questionnaire is insanely long & asks really random questions like “Are you a touchy/sensitive person?” What does that have to do with my teeth?? I genuinely would like to know because I’m so confused what that has to do with my teeth?