PC Smiles Salem

I enjoyed my dental experience at PC Smiles. The staff were warm and welcoming and very professional. Staff were attentive to my needs to ensure my comfort. Hygienist, Madelyn, was very kind and made me feel relaxed for the procedure. Dr. Smith was also kind and professional and addressed all my dental needs. I would highly recommend PC Smiles.

I was impressed even walking in the door of PC Smiles. The reception area was clean and elegantly decorated. The receptionist was kind and attentive, she had patience while I filled out forms and smiled. I was called back to have my examination done in only a few minutes. My hygienist was informative and explained everything he was doing. He was amazing, thorough, knowledgeable and professional, but funny and friendly as well. He made the process as painless as possible while accomplishing everything that was necessary. Dr. smith was warm, friendly and listened actively. He took time to look at a specific tooth I was concerned with and explained what the problem is, then proceeded to explain what he was planning to fix it. He explained the entire treatment plan to me and what needed to happen first. No one likes to go to the dentist, but if you find yourself in need…PC Smiles is the place to go!!

I brought my 94 year old grandmother in for her first appointment in years. She is pretty immobile and mostly wheel chair bound which makes appointments difficult. Mario was SO patient, so kind, and so loving to her. We had to move her in and out of wheelchair, using walker, making room for everything. He treated her like she was his own grandmother. Gave her breaks when she needed them, and he did so with joy. We never felt rushed or like we were irritating him. He patiently listened to all of her stories while I wanted to ask her to stop 😆 give this man a raise! Also, reception staff and the dentist were kind, patient and helpful! It was both of our first times here and we will be back and I will always recommend! Thank you so much!

My first visit as a Veteran's Affair Community Care patient was today. Found them to be wonderful. Yulia, the technician who took charge of me was incredible. Patient with my problems during x-rays, she tried different methods until we found one that was successful, had very gentle hands during cleaning, and thoroughly explained to me each step of the process we were going through. I've never been one who was enamored with the thought of going to the dentist, but I'm really looking forward to going back there for treatments.

Extremely grateful to this place and everyone there. I live in NYC and visit family here in June and December. While visiting a couple of years ago in December I needed a teeth cleaning as my dentist in NYC stopped taking my insurance. I was so impressed by the level of care here during a cleaning with the hygienist (Cassandra) and the dentist (Dr. Smith) that I decided to get my dental cleanings while in town from then on. I had a molar that needed a root canal but have autoimmune conditions which steer me away from root canals in general. In NYC even the holistic dentist was trying to get me to do a root canal or I would have to get my tooth pulled. I told Dr. Smith my concerns and he said they normally try to save the tooth, but that if I wanted to do an implant, the bottom molar would be a good spot. I decided 6 months later to have my tooth pulled and begin the implant process. Thank goodness I decided to go that route because my tooth/gum was really infected. Each step of the way Dr. Smith and his assistant Mary were fantastic. The bone grafting went really well and now after a year I have a beautiful implant and crown. I get regular cleanings here now from Mario and he is beyond wonderful. The cost of an implant is not cheap but reasonable and they broke it down by visit. I was able to use some FSA/HSA money so that helped. The only hiccup was figuring out logistics since I live in NYC, but the front desk and back office helped sort it out. Really thankful for the patience of Dr. Smith and Mary. If I had a dentist like him in NYC, I would have taken care of the issue sooner. I even recommended family to go there. And while this is not a holistic or biological dentistry place, they do not get mad at me when I politely decline fluoride during my cleanings 😂.