Trax Orthodontics

We've had a fairly decent experience here. I would just encourage anyone considering any particular orthodontist to confirm whether or not they participate in your dental insurance plan, if you have one. Some plans have more than one level of benefits, and you want to make sure the orthodontist you select is in the higher tier. We didn't check that, and will end up leaving $1,000 on the table.

TRAX, the entire staff from the receptionist to the orthodontic assistants and dental hygienist are absolutely amazing. They have always been warm, friendly and professional. The one time my kid lost a bracket, the staff immediately got her in to fix. I would 1000 percent recommend them to anyone that has to have braces.

We love Trax! Staff is amazing and Dr. Namay is so sweet and gentle.

Our experience at this office has been absolutely awful. My daughter’s appliance was applied incorrectly and she couldn’t close her mouth or chew for 2 days. Her appliance has come unglued and fallen completely out of her mouth. The metal appliance has actually broken and needed replaced. The office had her remove her spacers without placing the new appliance, so she had to go through the spacer process again. Something is wrong with her orthodontics at every single visit. Every single one. Not a single visit has went smoothly. And they just shrug their shoulders and say “Well at least it’s something different each time and not the same thing over and over again.” They happily take their monthly payments while running 30-60 minutes behind on appointments, but offer no resolution for the repeated issues with their work.

I got my braces off today and felt to excited to post a review of Trax. My teeth look beautiful. I’m so happy. The entire process, the doctor and the entire team were so focused on giving me the best results possible. Every visit to the orthodontist office, I left happy. From how I was treated by the entire staff, to how the doctor and his team were explaining the process to me in a way I would understand. My final result speaks for itself. They even welcomed me with a goodie bag, and congratulated me with a goodie bag. It’s been a true joy to receive my orthodontic care from Trax and I look forward to continuing my aftercare with them. Thank you to them.