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AAO MemberAccepting new patients

Downtown Dental Services

Downtown Dental Services is an AAO member orthodontic practice in Cleveland, OH.

1110 Euclid Ave #202, Cleveland, OH 44115
4.9(290 reviews)
Call Now(216) 616-1155Book OnlineWebsiteDirections

About Downtown Dental Services

Invisalign closes gaps and fixes bites in about a year, with a downtown location offering validated parking for working patients.

Downtown Dental Services is a general dental practice that also offers Invisalign, clear aligners, and traditional braces. Reviews often mention Invisalign timelines of roughly twelve to eighteen months, sometimes coordinated around events like a wedding, and describe the process as smoother than childhood braces. The downtown location with validated garage parking comes up often as a practical draw for people working nearby. Dr. Lu is described as calm and thorough, walking patients through x-rays and treatment options before starting.

Summary of 202 patient reviews, June 2019–August 2026, updated September 2026

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Downtown Dental Services provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Downtown Dental Services uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Laser Dentistry
iTero/TRIOS
laser

Insurance accepted

2 plans listed
AetnaRenaissance Dental
Downtown Dental Services does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 2 months ago

What patients praise

  • Invisalign treatment is frequently described as completed within about a year, with staff coordinating timelines around events like weddings.
  • The downtown office offers validated parking, which reviewers note as a practical convenience for local workers.
  • Dr. Lu is described as checking in during procedures and explaining x-rays and options in detail before treatment.

Things to know

  • A few reviews describe billing confusion, including unexpected charges or unclear payment plan options.

Who it suits

  • Anxious or nervous patients
  • Patients transferring mid-treatment

Doctors patients mention

  • Dr. Lu · 115 reviews

Orthodontic care in reviews

Reviews describing Invisalign treatment here mention closing gaps and correcting bite issues over roughly a year, with regular progress check-ins and staff helping patients learn to manage their trays.

Last 90 days
8 reviews
averaging 5.0★
Last 12 months
40 reviews
averaging 4.9★
Owner replies
92% of reviews
Compared with Cleveland
Higher rated than 55%
of 10 practices we track
Reviews per month
9
Oct 2023Sep 2026
Reviews per month
Oct 20238
Nov 20232
Dec 20233
Jan 20244
Feb 20243
Mar 20243
Apr 20241
May 20245
Jun 20241
Jul 20242
Aug 20242
Sep 20241
Oct 20240
Nov 20241
Dec 20241
Jan 20251
Feb 20256
Mar 20252
Apr 20255
May 20251
Jun 20255
Jul 20253
Aug 20252
Sep 20251
Oct 20253
Nov 20251
Dec 20250
Jan 20267
Feb 20264
Mar 20260
Apr 20261
May 20269
Jun 20267
Jul 20265
Aug 20263
Sep 20260
Star ratings
  • 5★296
  • 4★8
  • 3★0
  • 2★0
  • 1★6
Average rating by year
  • 20155.0
  • 20165.0
  • 20175.0
  • 20185.0
  • 20195.0
  • 20204.8
  • 20215.0
  • 20224.8
  • 20235.0
  • 20244.9
  • 20254.7
  • 20264.9
1★5★
Treatments patients mention
  • Invisalign / clear aligners25
What patients talk about
PraiseCriticism
  • Friendly staff90 / 2
  • The dentist77 / 2
  • Gentle, comfortable care46
  • Clear explanations29 / 2
  • Scheduling & wait times28
  • Cost, insurance & financing22 / 4
  • Treatment results18
  • Location & hours19 / 1
What patients talk about
ThemePraiseCriticism
Friendly staff902
The dentist772
Gentle, comfortable care460
Clear explanations292
Scheduling & wait times280
Cost, insurance & financing224
Treatment results180
Location & hours191

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Recent reviews from Google

4.9
290 reviews
Kaneshia Freeman
Kaneshia Freeman
3 weeks ago
“

I highly recommend this place for anyone that has had bad experiences with dentist in the past. This dental office will change that!! The front desk staff is so nice and sweet, and very flexible when accommodating patients. The dental hygienist staff is amazing, I had the pleasure of having Char who is an absolute delight and made me feel so comfortable throughout all my visits. Dr. Lu is a great dentist that cares for his patients and prioritizes solid dental work and a friendly environment. Overall this place was great and I will be coming back for future dental work.

Review from Google

Ariel Hayes
Ariel Hayes
2 months ago
“

I had an appointment today at downtown dental Char was my dental assistant, And Dr. Lou as my dentist. This was my first visit and it was very pleasant. The receptionist were both very kind, char did a great job on my x rays and helping me with my concerns. I completely loved my first experience

Review from Google

Jason Hutcheson
Jason Hutcheson
2 months ago
“

The lady that made my appointment on the phone, Miss Sando Paloma, was very pleasant and accommodated me due to my schedule. Upon my arrival I was made to feel comfortable (even though I’m from out of state) and made me feel like I a regular customer. Mr. Tony (dentist) was very thorough and did an excellent job putting my caps back on. I had a wonderful experience….thank you!!!! I would definitely recommend!

Review from Google

Jake Schwartz
Jake Schwartz
2 months ago
“

Seriously the best dentist in cleveland. Tony and staff have time and time agaib suprised me with what a dentist is capable of. Last night i had a tooth with an aged crown break off next to another missing tooth. The next day he got me in and had me with a temporary bridge installed ahead of the holiday weekend. No pain at all. Couldnt be more satisfied.

Review from Google

Taylor H
Taylor H
2 months ago
“

Everyone is so incredibly nice here. I hate the dentist and they explain everything they do and makes the experience so much better. Super glad I chose this place.

Review from Google

Read all 290 reviews on Google →

Questions about this practice

What orthodontic treatments does Downtown Dental Services offer?+
Downtown Dental Services offers: Invisalign, Clear Aligners, Traditional Braces.
Does Downtown Dental Services accept dental insurance?+
Downtown Dental Services accepts Aetna, Renaissance Dental.
Does Downtown Dental Services offer free consultations?+
Yes, Downtown Dental Services offers a free initial orthodontic consultation. Call (216) 616-1155 or book online to schedule.
Is Downtown Dental Services accepting new patients?+
Downtown Dental Services is currently welcoming new patients in Cleveland, OH. Call (216) 616-1155 or book online to schedule.
Where is Downtown Dental Services located?+
Downtown Dental Services is located at 1110 Euclid Ave #202. Get directions: https://maps.google.com/?cid=8638550569794300864&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Downtown Dental Services?+
Downtown Dental Services office hours: Mon 8:00 AM - 1:00 PM, 2:00 - 4:30 PM–, Tue 8:00 AM - 1:00 PM, 2:00 - 4:30 PM–, Wed 8:00 AM - 1:00 PM, 2:00 - 4:30 PM–, Thu Closed–Closed, Fri 8:00 AM - 1:00 PM, 2:00 - 4:30 PM–, Sat Closed–Closed, Sun Closed–Closed.
What is the patient rating for Downtown Dental Services?+
Downtown Dental Services has a 4.9-star rating based on 290 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
1110 Euclid Ave #202
Cleveland, OH 44115
Get Directions
(216) 616-1155
clevelanddowntowndental.com/
Book Online
Open in Google Maps
Accepting new patients
Free Consultation
Virtual Consultations
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Free Street Parking
Paid Parking Available
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM - 1:00 PM, 2:00 - 4:30 PM –
Tue8:00 AM - 1:00 PM, 2:00 - 4:30 PM –
Wed8:00 AM - 1:00 PM, 2:00 - 4:30 PM –
ThuClosed
Fri8:00 AM - 1:00 PM, 2:00 - 4:30 PM –
SatClosed
SunClosed

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