Tap to connect directly with this practice
Downtown Dental Services is an AAO member orthodontic practice in Cleveland, OH.
About Downtown Dental Services
Invisalign closes gaps and fixes bites in about a year, with a downtown location offering validated parking for working patients.
Downtown Dental Services is a general dental practice that also offers Invisalign, clear aligners, and traditional braces. Reviews often mention Invisalign timelines of roughly twelve to eighteen months, sometimes coordinated around events like a wedding, and describe the process as smoother than childhood braces. The downtown location with validated garage parking comes up often as a practical draw for people working nearby. Dr. Lu is described as calm and thorough, walking patients through x-rays and treatment options before starting.
Summary of 202 patient reviews, June 2019–August 2026, updated September 2026
Treatments offered
Who They Treat
Downtown Dental Services provides orthodontic treatment for the following age groups:
Technology & Equipment
Downtown Dental Services uses modern orthodontic technology to deliver precise, comfortable treatment.
Insurance accepted
2 plans listedWhat patients say
Latest review 2 months ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Reviews describing Invisalign treatment here mention closing gaps and correcting bite issues over roughly a year, with regular progress check-ins and staff helping patients learn to manage their trays.
| Oct 2023 | 8 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 3 |
| Jan 2024 | 4 |
| Feb 2024 | 3 |
| Mar 2024 | 3 |
| Apr 2024 | 1 |
| May 2024 | 5 |
| Jun 2024 | 1 |
| Jul 2024 | 2 |
| Aug 2024 | 2 |
| Sep 2024 | 1 |
| Oct 2024 | 0 |
| Nov 2024 | 1 |
| Dec 2024 | 1 |
| Jan 2025 | 1 |
| Feb 2025 | 6 |
| Mar 2025 | 2 |
| Apr 2025 | 5 |
| May 2025 | 1 |
| Jun 2025 | 5 |
| Jul 2025 | 3 |
| Aug 2025 | 2 |
| Sep 2025 | 1 |
| Oct 2025 | 3 |
| Nov 2025 | 1 |
| Dec 2025 | 0 |
| Jan 2026 | 7 |
| Feb 2026 | 4 |
| Mar 2026 | 0 |
| Apr 2026 | 1 |
| May 2026 | 9 |
| Jun 2026 | 7 |
| Jul 2026 | 5 |
| Aug 2026 | 3 |
| Sep 2026 | 0 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 90 | 2 |
| The dentist | 77 | 2 |
| Gentle, comfortable care | 46 | 0 |
| Clear explanations | 29 | 2 |
| Scheduling & wait times | 28 | 0 |
| Cost, insurance & financing | 22 | 4 |
| Treatment results | 18 | 0 |
| Location & hours | 19 | 1 |
Recent reviews from Google
I highly recommend this place for anyone that has had bad experiences with dentist in the past. This dental office will change that!! The front desk staff is so nice and sweet, and very flexible when accommodating patients. The dental hygienist staff is amazing, I had the pleasure of having Char who is an absolute delight and made me feel so comfortable throughout all my visits. Dr. Lu is a great dentist that cares for his patients and prioritizes solid dental work and a friendly environment. Overall this place was great and I will be coming back for future dental work.
I had an appointment today at downtown dental Char was my dental assistant, And Dr. Lou as my dentist. This was my first visit and it was very pleasant. The receptionist were both very kind, char did a great job on my x rays and helping me with my concerns. I completely loved my first experience
The lady that made my appointment on the phone, Miss Sando Paloma, was very pleasant and accommodated me due to my schedule. Upon my arrival I was made to feel comfortable (even though I’m from out of state) and made me feel like I a regular customer. Mr. Tony (dentist) was very thorough and did an excellent job putting my caps back on. I had a wonderful experience….thank you!!!! I would definitely recommend!
Seriously the best dentist in cleveland. Tony and staff have time and time agaib suprised me with what a dentist is capable of. Last night i had a tooth with an aged crown break off next to another missing tooth. The next day he got me in and had me with a temporary bridge installed ahead of the holiday weekend. No pain at all. Couldnt be more satisfied.
Everyone is so incredibly nice here. I hate the dentist and they explain everything they do and makes the experience so much better. Super glad I chose this place.
Questions about this practice
Research with AI
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listing