Gruelle Dempsey Orthodontics

I started braces treatment here after years of putting it off because I was embarrassed about my teeth. The staff made the process feel much less intimidating from the first consultation. They explained every step clearly and never rushed through questions. One appointment started late because of an emergency repair for another patient, but they kept everyone informed instead of pretending nothing was happening. After several months, I already notice a huge improvement in my smile.

After going through the whole process with my older kids, I expected the experience I had with this practice. The first year went as expected but then something changed. My first clue was having to supply them with my payment information multiple times after my dental plan contract was completed including my banking information for recurring payments. My next concern was how often I was having to make trips back to the office to fix a broken bracket or cut a wire. These things should not be happening on a regular basis. And then out of nowhere, multiple locations closed down. The lack of attention my son received was unacceptable. I may not know about the equipment used these days but I think it’s odd how a broken bracket can be fixed in less than 5 minutes. It’s no wonder why it broke off again two weeks later. Then the staff would stare in judgement after explaining how I can’t keep taking time off work to bring my son in for broken equipment. It was a relief to pay the fee for early removal and to end his treatment. I do not recommend!!

Amazing experience! I came bc I never were able to wear braces when I was young. Thanks to the team, I was convinced and I chose Invasilign. All the team is great, from the girl from billing, the desk, the nurses to the doctors. They made me feel confident. They always answered to my questions with honesty. They always gave me good advices. And the price is VERY affordable compare to the 5 others orthodontics office that I went. They offer good option for payments. I RECOMMEND THIS OFFICE , THANK YOU!

Absolutely Excellent! Started my Invisalign journey recently and could not be happier with Dr. Dempsey and the Gruelle-Dempsey Orthodontics Team! Kindness, excellent communication, and quality customer service really matter here. I was also able to make a seamless payment transaction with my HSA! I am very thankful for this experience, as others I investigated-paled in comparison. It’s also 5 minutes from my home in the Anderson/Mt Washington area. Thank you!

We have had three children receive care from Dr. Dempsey and team. Sara is great, she makes the consultation process smooth and comfortable. Their care is top notch and affordable. We highly recommend!