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(984) 217-5078

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  2. /North Carolina
  3. /Durham Orthodontists
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Accepting new patients

Providence Smiles Dental Care

Providence Smiles Dental Care provides orthodontic treatment in Durham, NC, with a 4.

632 Gary St, Durham, NC 27703
4.9(436 reviews)
Call Now(984) 217-5078WebsiteDirections

About Providence Smiles Dental Care

Dr. Gyampo's team frequently helps patients who are transferring mid-treatment from another practice, alongside clear aligner cases and traditional braces.

Providence Smiles Dental Care is a general dental practice in Durham that also offers traditional braces and clear aligner treatment. Reviews often mention patients switching in partway through orthodontic or dental care elsewhere and finding the transition smooth here. Dr. Gyampo is described as personally going over treatment plans and costs before starting and checking in afterward, and several reviews note the office accommodating anxious, disabled, or neurodivergent patients with music and a calm approach during procedures. A number of reviews also raise concerns about billing surprises and feeling pushed toward add-on treatment.

Summary of 201 patient reviews, August 2020–September 2026, updated September 2026

Treatments offered

Traditional BracesTraditional Braces
GuidesAdult braces cost guide →Teen braces cost guide →Braces cost for kids →

Who They Treat

Providence Smiles Dental Care provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Insurance accepted

8 plans listed
AetnaCareingtonCignaDenteMaxGEHA (Govt Employees)HumanaRenaissance DentalUnited Concordia
Providence Smiles Dental Care does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 3 weeks ago

What patients praise

  • Patients who transfer mid-treatment from another practice describe an easier-than-expected switch.
  • Dr. Gyampo is noted for personally explaining treatment plans and costs up front and following up with patients after care.
  • Anxious, disabled, and neurodivergent patients report being put at ease, with staff using music and accommodating sensory needs during procedures.

Things to know

  • A number of reviews describe surprise bills or insurance miscoding that wasn't caught before treatment.
  • Some reviews describe feeling pushed toward additional treatment, such as crowns or Invisalign, that wasn't previously recommended, or add-ons charged without clear consent.

Who it suits

  • Patients transferring care mid-treatment
  • Anxious or nervous patients

Doctors patients mention

  • Dr. Gyampo · 51 reviews
  • Dr. Kwame · 8 reviews

Orthodontic care in reviews

Reviews describing Invisalign treatment here mention a comfortable process from consultation through fitting and financing options that were explained clearly. One review, however, described concerns about tooth reduction done as part of an aligner plan that another orthodontist later considered avoidable.

Last 90 days
20 reviews
averaging 4.5★
Last 12 months
82 reviews
averaging 4.7★
Owner replies
99% of reviews
Reviews per month
17
Oct 2023Sep 2026
Reviews per month
Oct 202317
Nov 202311
Dec 20239
Jan 202412
Feb 202416
Mar 20249
Apr 20243
May 202415
Jun 20240
Jul 20247
Aug 20240
Sep 20242
Oct 20242
Nov 20242
Dec 20242
Jan 20251
Feb 20252
Mar 20250
Apr 20251
May 20252
Jun 20255
Jul 20252
Aug 20256
Sep 20256
Oct 20257
Nov 20256
Dec 20253
Jan 20265
Feb 20265
Mar 20262
Apr 202612
May 202616
Jun 20265
Jul 20266
Aug 202610
Sep 20264
Star ratings
  • 5★458
  • 4★5
  • 3★2
  • 2★4
  • 1★12
Average rating by year
  • 20205.0
  • 20215.0
  • 20224.9
  • 20234.9
  • 20244.8
  • 20254.5
  • 20264.8
1★5★
Treatments patients mention
  • Invisalign / clear aligners8
What patients talk about
PraiseCriticism
  • The dentist44 / 5
  • Friendly staff44 / 1
  • Clear explanations26 / 2
  • Gentle, comfortable care27
  • Cost, insurance & financing9 / 9
  • Office & technology14
  • Scheduling & wait times10 / 2
  • Responsiveness7 / 3
What patients talk about
ThemePraiseCriticism
The dentist445
Friendly staff441
Clear explanations262
Gentle, comfortable care270
Cost, insurance & financing99
Office & technology140
Scheduling & wait times102
Responsiveness73

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Recent reviews from Google

4.9
436 reviews
Ann Salman
Ann Salman
a month ago
“

I had a bad new patient experience here last February. They were half an hour behind and I stayed almost an hour longer than my original appointment. I felt hounded by the numerous "Leave us a Google review!" signs and even the dentist asked me to leave a review. They used this new-fangled tech to get X-rays of my teeth and explained that AI could identify all the problem areas. They said I had 6 "baby" cavities and recommended some medicine that would cost $600 after insurance and also recommended I come in the following week for a filling. They also gave me a $25 prescription toothpaste. My previous dentist hadn't found anything wrong with my teeth in 10 years so I didn't really trust this new recommendation, but I also didn't know really know any better so I agreed to the medicine and the toothpaste. However, I cancelled the filling appointment when I realized they were taking advantage of me. The doctor also gave me this long spiel of how he grew up in Africa and pursued dentistry in the US and I really didn't care. I guess he was trying to make it sound like he came from humble origins and that was supposed to make me trust this place. I decided not to return and found a new dentist and they were so much more prompt, didn't emphasize the need for reviews, were very friendly without overdoing it, and assured me that my teeth are fine.

Review from Google

Virginia Johnson Rogers
Virginia Johnson Rogers
Edited a month ago
“

Here I am again, at Providence Smiles. Still satisfied with Dr. G. and all his wonderful staff. Always Friendly, Professional, and kind. Affectionately, Mrs. Virginia Johnson Rogers

Review from Google

M. Brown
M. Brown
a month ago
“

Staff always pleasant and takes their time to make sure that you feel good about your treatment and have all your questions answered before you leave. Great practice. Thanks Dr. Gyampo & staff as always.

Review from Google

charline thompson
charline thompson
2 months ago
“

I enjoy visiting Providence Smiles they are very easy to talk to and ask questions The Dentist shows he cares about his pt and staff every time they do something for him he says Thank you Very nice people to have take care of you

Review from Google

Fabiola Costales
Fabiola Costales
3 months ago
“

Dr. G and his team have always been extremely professional, flexible and friendly. The team have been great taking care of all my cleanings and alignment treatment. Would definitely recommend for a solid dental team they can count on.

Review from Google

Read all 436 reviews on Google →

Questions about this practice

What orthodontic treatments does Providence Smiles Dental Care offer?+
Providence Smiles Dental Care offers: Traditional Braces.
Does Providence Smiles Dental Care accept dental insurance?+
Providence Smiles Dental Care accepts Aetna, Careington, Cigna, DenteMax, GEHA (Govt Employees), and others.
Is Providence Smiles Dental Care accepting new patients?+
Providence Smiles Dental Care is currently welcoming new patients in Durham, NC. Call (984) 217-5078 to schedule.
Where is Providence Smiles Dental Care located?+
Providence Smiles Dental Care is located at 632 Gary St. Get directions: https://maps.google.com/?cid=15957069245233181915&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Providence Smiles Dental Care?+
Providence Smiles Dental Care office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–4:00 PM, Thu 8:00 AM–4:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Providence Smiles Dental Care offer payment plans?+
Yes, Providence Smiles Dental Care offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Providence Smiles Dental Care?+
Providence Smiles Dental Care has a 4.9-star rating based on 436 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
632 Gary St
Durham, NC 27703
Get Directions
(984) 217-5078
providence-smiles.com/
Open in Google Maps
Accepting new patients
Payment Plans Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 4:00 PM
Thu8:00 AM – 4:00 PM
FriClosed
SatClosed
SunClosed

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Back to Durham Orthodontists

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