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Providence Smiles Dental Care provides orthodontic treatment in Durham, NC, with a 4.
About Providence Smiles Dental Care
Dr. Gyampo's team frequently helps patients who are transferring mid-treatment from another practice, alongside clear aligner cases and traditional braces.
Providence Smiles Dental Care is a general dental practice in Durham that also offers traditional braces and clear aligner treatment. Reviews often mention patients switching in partway through orthodontic or dental care elsewhere and finding the transition smooth here. Dr. Gyampo is described as personally going over treatment plans and costs before starting and checking in afterward, and several reviews note the office accommodating anxious, disabled, or neurodivergent patients with music and a calm approach during procedures. A number of reviews also raise concerns about billing surprises and feeling pushed toward add-on treatment.
Summary of 201 patient reviews, August 2020–September 2026, updated September 2026
Treatments offered
Who They Treat
Providence Smiles Dental Care provides orthodontic treatment for the following age groups:
Insurance accepted
8 plans listedWhat patients say
Latest review 3 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Reviews describing Invisalign treatment here mention a comfortable process from consultation through fitting and financing options that were explained clearly. One review, however, described concerns about tooth reduction done as part of an aligner plan that another orthodontist later considered avoidable.
| Oct 2023 | 17 |
|---|---|
| Nov 2023 | 11 |
| Dec 2023 | 9 |
| Jan 2024 | 12 |
| Feb 2024 | 16 |
| Mar 2024 | 9 |
| Apr 2024 | 3 |
| May 2024 | 15 |
| Jun 2024 | 0 |
| Jul 2024 | 7 |
| Aug 2024 | 0 |
| Sep 2024 | 2 |
| Oct 2024 | 2 |
| Nov 2024 | 2 |
| Dec 2024 | 2 |
| Jan 2025 | 1 |
| Feb 2025 | 2 |
| Mar 2025 | 0 |
| Apr 2025 | 1 |
| May 2025 | 2 |
| Jun 2025 | 5 |
| Jul 2025 | 2 |
| Aug 2025 | 6 |
| Sep 2025 | 6 |
| Oct 2025 | 7 |
| Nov 2025 | 6 |
| Dec 2025 | 3 |
| Jan 2026 | 5 |
| Feb 2026 | 5 |
| Mar 2026 | 2 |
| Apr 2026 | 12 |
| May 2026 | 16 |
| Jun 2026 | 5 |
| Jul 2026 | 6 |
| Aug 2026 | 10 |
| Sep 2026 | 4 |
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 44 | 5 |
| Friendly staff | 44 | 1 |
| Clear explanations | 26 | 2 |
| Gentle, comfortable care | 27 | 0 |
| Cost, insurance & financing | 9 | 9 |
| Office & technology | 14 | 0 |
| Scheduling & wait times | 10 | 2 |
| Responsiveness | 7 | 3 |
Recent reviews from Google
I had a bad new patient experience here last February. They were half an hour behind and I stayed almost an hour longer than my original appointment. I felt hounded by the numerous "Leave us a Google review!" signs and even the dentist asked me to leave a review. They used this new-fangled tech to get X-rays of my teeth and explained that AI could identify all the problem areas. They said I had 6 "baby" cavities and recommended some medicine that would cost $600 after insurance and also recommended I come in the following week for a filling. They also gave me a $25 prescription toothpaste. My previous dentist hadn't found anything wrong with my teeth in 10 years so I didn't really trust this new recommendation, but I also didn't know really know any better so I agreed to the medicine and the toothpaste. However, I cancelled the filling appointment when I realized they were taking advantage of me. The doctor also gave me this long spiel of how he grew up in Africa and pursued dentistry in the US and I really didn't care. I guess he was trying to make it sound like he came from humble origins and that was supposed to make me trust this place. I decided not to return and found a new dentist and they were so much more prompt, didn't emphasize the need for reviews, were very friendly without overdoing it, and assured me that my teeth are fine.
Here I am again, at Providence Smiles. Still satisfied with Dr. G. and all his wonderful staff. Always Friendly, Professional, and kind. Affectionately, Mrs. Virginia Johnson Rogers
Staff always pleasant and takes their time to make sure that you feel good about your treatment and have all your questions answered before you leave. Great practice. Thanks Dr. Gyampo & staff as always.
I enjoy visiting Providence Smiles they are very easy to talk to and ask questions The Dentist shows he cares about his pt and staff every time they do something for him he says Thank you Very nice people to have take care of you
Dr. G and his team have always been extremely professional, flexible and friendly. The team have been great taking care of all my cleanings and alignment treatment. Would definitely recommend for a solid dental team they can count on.
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