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Accepting new patients

818 Dental

818 Dental is a comprehensive dental practice in Durham, NC offering family dentistry, cosmetic services, Invisalign, dental implant restorations, and crowns.

818 Broad St, Durham, NC 27705
4.8(197 reviews)
Call Now(984) 217-4693Book OnlineWebsiteDirections
818 Dental

About 818 Dental

Warm blankets, shade glasses, and same-day scheduling accompany general dental care that also includes Invisalign and traditional braces for children and adults alike.

818 Dental is a general dental practice in Durham that also offers Invisalign and traditional braces alongside routine care. Reviewers often mention extra comfort measures for anxious patients, including warm blankets and shade glasses, plus a discount plan and payment options for those managing costs. The office uses 3D scans and walks through treatment options before starting work, and several reviews note the practice has been through a series of dentist changes over the years, with Dr. George currently seeing patients.

Summary of 153 patient reviews, December 2019–August 2026, updated September 2026

818 Dental is a comprehensive dental practice in Durham, NC offering family dentistry, cosmetic services, Invisalign, dental implant restorations, and crowns.

They serve patients of all ages with a focus on compassionate care and modern technology.

Treatments offered

InvisalignInvisalignTraditional BracesTraditional Braces
GuidesHow much does Invisalign cost? →Adult braces cost guide →Teen braces cost guide →

Who They Treat

818 Dental provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

818 Dental uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning

Orthodontists at this office

provider
headshot

Kendrick

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients

Insurance accepted

3 plans listed
AetnaDuke Student Dental InsuranceHumana
The practice accepts insurance and has forms available for insurance information. They work to maximize patient insurance benefits.

What patients say

Latest review 2 months ago

What patients praise

  • Reviewers frequently mention comfort touches like warm blankets and shade glasses for anxious or phobic patients.
  • The office offers a discount plan for uninsured patients and payment plans, along with efforts to minimize out-of-pocket insurance costs.
  • 3D scans and treatment plans are shown to patients, with doctors reviewing X-rays and options in plain terms before starting care.

Things to know

  • Some reviews describe frustration with a series of dentist changes over the years, which a few patients found destabilizing.
  • A handful of reviews describe billing and insurance coordination problems, including one account of unexpected out-of-network charges.

Who it suits

  • Anxious or nervous patients
  • Young children
  • Adults considering Invisalign

Doctors patients mention

  • Dr. George · 4 reviews

Orthodontic care in reviews

A few reviews describe Invisalign treatment at the practice, including consultations offered during cleaning visits and staff assisting with ongoing aligner care, though one reviewer felt pushed toward Invisalign unnecessarily.

Last 12 months
14 reviews
averaging 5.0★
Owner replies
63% of reviews
Reviews per month
11
Oct 2023Sep 2026
Reviews per month
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Aug 202410
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Star ratings
  • 5★185
  • 4★6
  • 3★0
  • 2★1
  • 1★9
Average rating by year
  • 20195.0
  • 20204.9
  • 20214.8
  • 20224.8
  • 20234.5
  • 20244.7
  • 20254.8
  • 20265.0
1★5★
Treatments patients mention
  • Early (phase 1) treatment4
  • Invisalign / clear aligners3
What patients talk about
PraiseCriticism
  • Friendly staff100 / 4
  • The dentist23 / 7
  • Gentle, comfortable care25 / 1
  • Clear explanations24 / 1
  • Scheduling & wait times18 / 4
  • Cost, insurance & financing13 / 7
  • Responsiveness9 / 4
  • Office & technology9
What patients talk about
ThemePraiseCriticism
Friendly staff1004
The dentist237
Gentle, comfortable care251
Clear explanations241
Scheduling & wait times184
Cost, insurance & financing137
Responsiveness94
Office & technology90

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Recent reviews from Google

4.8
197 reviews
madison spaulding
madison spaulding
3 weeks ago
“

I am so glad I decided to come here. I have very sensitive teeth, and get cavities often. This has created a lot of dental anxiety for me. I hadnt been to the dentist in years because I was scared of being judged. The team here was so welcoming and supportive. I left my first appointment so happy that I decided go to this dentist! After coming back, I have been beyond impressed with how much they advocate for their patients. The team here truly goes above and beyond and will help you in every way possible if you are struggling with dental costs. I cant recommend them enough!! Btw - Mia is the best, she is so easy to talk to and is incredibly thoughtful. She made me feel totally relaxed when I was feeling nervous about coming back to the dentist!

Review from Google

Gretchen Engel
Gretchen Engel
4 months ago
“

Very friendly and competent staff with state of the art equipment. The dentist and hygienist both explained things well and took time to answer questions completely.

Review from Google

Meg Averill
Meg Averill
5 months ago
“

I am so glad I went back to 818 Dental. I was a longtime patient of Dr. Pyle at the same location, followed by Royal Oak. Now that it’s 818 Dental — an independently owned practice again — it is back to the high standard reminiscent of Dr. Pyle and his team. I loved everyone I met, including the hygienist, office manager, and the very kind Dr. Wingate, and they are all clearly great at their jobs. Efficient, friendly, skilled, great prices and insurance liaising. What more could you ask for?

Review from Google

Harry Buzbuzian
Harry Buzbuzian
5 months ago
“

I was so deeply appreciative of the work that brandi and dr.lubecki did on my teeth today. Talk about a team that gave so much of their time and did such a great job on my teeth. I am deeply appreciative. Dr.harry buzbuzian

Review from Google

Tim Heffernan
Tim Heffernan
6 months ago
“

The 818 Dental team is great. I established care with them last year and have been very happy with the ability to get in and get seen, get referrals for surgery, and most of all with the friendly staff. The hygienists and dentist here are very knowledgeable and very thorough. Helped me figure out what I needed to do to get my night guard covered by insurance, and walked me through the issues and possible options for treatment. If you are new to the area and looking to establish care, I recommend them highly.

Review from Google

Read all 197 reviews on Google →

Questions about this practice

What orthodontic treatments does 818 Dental offer?+
818 Dental offers: Invisalign, Traditional Braces.
Does 818 Dental accept dental insurance?+
818 Dental accepts Aetna, Duke Student Dental Insurance, Humana.
Is 818 Dental accepting new patients?+
818 Dental is currently welcoming new patients in Durham, NC. Call (984) 217-4693 or book online to schedule.
Where is 818 Dental located?+
818 Dental is located at 818 Broad St. Get directions: https://maps.google.com/?cid=7339152523017674098&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for 818 Dental?+
818 Dental office hours: Mon 7:30 AM–4:30 PM, Tue 7:30 AM–4:30 PM, Wed 7:30 AM–4:30 PM, Thu 7:30 AM–3:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Who are the orthodontists at 818 Dental?+
818 Dental is staffed by Kendrick.
What is the patient rating for 818 Dental?+
818 Dental has a 4.8-star rating based on 197 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
818 Broad St
Durham, NC 27705
Get Directions
(984) 217-4693
818dentalnc.com/
Book Online
Open in Google Maps
Accepting new patients
Weekend Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:30 AM – 4:30 PM
Tue7:30 AM – 4:30 PM
Wed7:30 AM – 4:30 PM
Thu7:30 AM – 3:00 PM
FriClosed
SatClosed
SunClosed

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