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AAO MemberInvisalign ProviderAccepting new patients

Smart Orthodontics

Smart Orthodontics, located in Charlotte, North Carolina, provides orthodontic care for children, teens, and adults seeking customized treatment options.

8210 University Executive Park Dr #190, Charlotte, NC 28262
4.9(1,193 reviews)
Call Now(704) 549-8878Book OnlineWebsiteDirections
Smart Orthodontics

About Smart Orthodontics

Dr. Danette Smart is described as calm and patient with anxious, autistic, and young children, and treats families across generations.

Reviews here point to Dr. Danette Smart's steady hand with a wide range of patients, from young children and teens to adults, including several who transferred mid-treatment after a second opinion. Many describe long braces journeys, some running three to four years, that moved along smoothly with regular updates and finished with results parents and patients were happy with. Reviewers also mention the practice working with cost-conscious families and navigating insurance or financial hardship, and note a clean, modern office with a distinct, welcoming atmosphere.

Summary of 200 patient reviews, September 2025–September 2026, updated September 2026

Smart Orthodontics, located in Charlotte, North Carolina, provides orthodontic care for children, teens, and adults seeking customized treatment options.

Dr. Danette Smart, a member of the American Association of Orthodontists, leads the practice in delivering evidence-based orthodontic solutions tailored to individual patient needs. The practice offers Invisalign clear aligner therapy and self-ligating braces, which reduce friction and may require fewer adjustment appointments compared to traditional brackets. Digital impression technology using iTero or equivalent intraoral scanners eliminates the need for conventional putty molds, creating precise digital models for treatment planning and appliance fabrication. This technology supports accurate diagnosis and allows patients to visualize anticipated outcomes before treatment begins. Dr. Smart and her team serve patients throughout the Charlotte area, providing complimentary initial consultations to evaluate orthodontic concerns and discuss treatment options. The practice accepts dental insurance and Medicaid, and offers multiple payment solutions including CareCredit financing and in-house payment plans to help make treatment accessible. Online booking is available for scheduling convenience. With a 4.9 Google rating based on 1,193 reviews, Smart Orthodontics has established a documented record of patient feedback in the Charlotte community. Prospective patients should schedule a consultation to determine which treatment approach aligns with their specific clinical needs and personal preferences.

Treatments offered

InvisalignInvisalignSelf-Ligating BracesSelf-Ligating BracesClear AlignersClear AlignersTraditional BracesTraditional Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Smart Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Smart Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning

Orthodontists at this office

provider
headshot

Dr. Danette Smart

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients
provider
headshot

Danette Osbourne

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Danette Osbourne-Smart

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

5 plans listed
Delta Dental PPODelta Dental PremierDeltaCare USAMedicaid / CHIPNc Medicaid
Smart Orthodontics accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 6 weeks ago

What patients praise

  • Dr. Smart is repeatedly described as gentle and patient, calming anxious, nervous, and even autistic children through their appointments.
  • Some families have brought multiple generations to the practice, and treatment plans are explained clearly to both parents and children before starting.
  • Long-term braces cases, including journeys of three and a half to four years, are described as ending in smiles patients and parents are proud of.

Who it suits

  • Anxious or nervous patients
  • Families with several kids in treatment

Doctors patients mention

  • Dr. Danette Smart · 59 reviews
Last 90 days
65 reviews
averaging 5.0★
Last 12 months
253 reviews
averaging 5.0★
Owner replies
25% of reviews
Reviews per month
66
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20230
Dec 20230
Jan 20240
Feb 20240
Mar 20240
Apr 20240
May 20240
Jun 20240
Jul 20240
Aug 20240
Sep 20240
Oct 20240
Nov 20240
Dec 20240
Jan 20250
Feb 202521
Mar 202516
Apr 202566
May 202536
Jun 202512
Jul 202554
Aug 202524
Sep 202528
Oct 202535
Nov 202510
Dec 202519
Jan 202610
Feb 202622
Mar 202625
Apr 202618
May 202621
Jun 202619
Jul 202618
Aug 202627
Sep 202619
Average rating by year
  • 20255.0
  • 20265.0
1★5★
Treatments patients mention
  • Braces32
  • Invisalign / clear aligners3
What patients talk about
PraiseCriticism
  • Friendly staff68
  • The orthodontist47
  • Great with kids40
  • Clear explanations33
  • Gentle, comfortable care29 / 1
  • Treatment results24
  • Scheduling & wait times17 / 1
  • Office & technology16
What patients talk about
ThemePraiseCriticism
Friendly staff680
The orthodontist470
Great with kids400
Clear explanations330
Gentle, comfortable care291
Treatment results240
Scheduling & wait times171
Office & technology160

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Recent reviews from Google

4.9
1,193 reviews
Emily Martinez
Emily Martinez
3 weeks ago
“

Highly recommend this practice for orthodontic care. The clinical team provides comprehensive progress updates following each visit, and their accommodating scheduling options are ideal for busy, full-time parents.

Review from Google

O Lainez
O Lainez
2 months ago
“

I just took my 9YO to get braces for the first time. Their whole staff is very friendly professional and very informative. My daughter said the dentist was very careful and did not injure her and was very nice.

Review from Google

Shayla Sims
Shayla Sims
2 months ago
“

Really good first experience. Everyone was friendly, welcoming, and made my daughter feel comfortable. The appointment went smoothly, and we’re looking forward to coming back for future visits!

Review from Google

Dulce Damiana Flores
Dulce Damiana Flores
3 months ago
“

This was our first time here and had a great experience. My son felt comfortable during the visit and They explained everything clearly to us. Everyone there were all nice and welcoming. Great place

Review from Google

Rem R
Rem R
3 months ago
“

I have been trying to schedule my child for a consultation with this office for several weeks now and basically been given the run around with inconsistent reasons for the delay and no follow-up. I was expecting an exceptional experience based on previous reviews, but instead this was a disappointment, waste of time, and a lesson to look elsewhere for needed services.

Review from Google

Read all 1,193 reviews on Google →

Questions about this practice

What orthodontic treatments does Smart Orthodontics offer?+
Smart Orthodontics offers: Invisalign, Self-Ligating Braces, Clear Aligners, Traditional Braces.
Does Smart Orthodontics accept dental insurance?+
Smart Orthodontics accepts Delta Dental PPO, Delta Dental Premier, DeltaCare USA, Medicaid / CHIP, Nc Medicaid.
Does Smart Orthodontics offer free consultations?+
Yes, Smart Orthodontics offers a free initial orthodontic consultation. Call (704) 549-8878 or book online to schedule.
Is Smart Orthodontics accepting new patients?+
Smart Orthodontics is currently welcoming new patients in Charlotte, NC. Call (704) 549-8878 or book online to schedule.
Where is Smart Orthodontics located?+
Smart Orthodontics is located at 8210 University Executive Park Dr #190. Get directions: https://maps.google.com/?cid=12424984522095430757&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smart Orthodontics?+
Smart Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 7:30 AM–4:00 PM, Wed 8:00 AM–5:00 PM, Thu 7:30 AM–4:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Smart Orthodontics offer payment plans?+
Yes, Smart Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Smart Orthodontics?+
Smart Orthodontics is staffed by Dr. Danette Smart, Danette Osbourne, Danette Osbourne-Smart. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Smart Orthodontics?+
Smart Orthodontics has a 4.9-star rating based on 1193 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
8210 University Executive Park Dr #190
Charlotte, NC 28262
Get Directions
(704) 549-8878
smartorthodontics.com/
Book Online
%20office@smartorthodontics.com
Open in Google Maps
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue7:30 AM – 4:00 PM
Wed8:00 AM – 5:00 PM
Thu7:30 AM – 4:00 PM
FriClosed
SatClosed
SunClosed

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