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Smart Orthodontics, located in Charlotte, North Carolina, provides orthodontic care for children, teens, and adults seeking customized treatment options.

About Smart Orthodontics
Dr. Danette Smart is described as calm and patient with anxious, autistic, and young children, and treats families across generations.
Reviews here point to Dr. Danette Smart's steady hand with a wide range of patients, from young children and teens to adults, including several who transferred mid-treatment after a second opinion. Many describe long braces journeys, some running three to four years, that moved along smoothly with regular updates and finished with results parents and patients were happy with. Reviewers also mention the practice working with cost-conscious families and navigating insurance or financial hardship, and note a clean, modern office with a distinct, welcoming atmosphere.
Summary of 200 patient reviews, September 2025–September 2026, updated September 2026
Smart Orthodontics, located in Charlotte, North Carolina, provides orthodontic care for children, teens, and adults seeking customized treatment options.
Dr. Danette Smart, a member of the American Association of Orthodontists, leads the practice in delivering evidence-based orthodontic solutions tailored to individual patient needs. The practice offers Invisalign clear aligner therapy and self-ligating braces, which reduce friction and may require fewer adjustment appointments compared to traditional brackets. Digital impression technology using iTero or equivalent intraoral scanners eliminates the need for conventional putty molds, creating precise digital models for treatment planning and appliance fabrication. This technology supports accurate diagnosis and allows patients to visualize anticipated outcomes before treatment begins. Dr. Smart and her team serve patients throughout the Charlotte area, providing complimentary initial consultations to evaluate orthodontic concerns and discuss treatment options. The practice accepts dental insurance and Medicaid, and offers multiple payment solutions including CareCredit financing and in-house payment plans to help make treatment accessible. Online booking is available for scheduling convenience. With a 4.9 Google rating based on 1,193 reviews, Smart Orthodontics has established a documented record of patient feedback in the Charlotte community. Prospective patients should schedule a consultation to determine which treatment approach aligns with their specific clinical needs and personal preferences.
Treatments offered
Who They Treat
Smart Orthodontics provides orthodontic treatment for the following age groups:
Technology & Equipment
Smart Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Danette Smart
NPI verified · no bio or photo on file
Danette Osbourne
NPI verified · no bio or photo on file
Danette Osbourne-Smart
NPI verified · no bio or photo on file
Insurance accepted
5 plans listedWhat patients say
Latest review 6 weeks ago
What patients praise
Who it suits
Doctors patients mention
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| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 68 | 0 |
| The orthodontist | 47 | 0 |
| Great with kids | 40 | 0 |
| Clear explanations | 33 | 0 |
| Gentle, comfortable care | 29 | 1 |
| Treatment results | 24 | 0 |
| Scheduling & wait times | 17 | 1 |
| Office & technology | 16 | 0 |
Recent reviews from Google
Highly recommend this practice for orthodontic care. The clinical team provides comprehensive progress updates following each visit, and their accommodating scheduling options are ideal for busy, full-time parents.
I just took my 9YO to get braces for the first time. Their whole staff is very friendly professional and very informative. My daughter said the dentist was very careful and did not injure her and was very nice.
Really good first experience. Everyone was friendly, welcoming, and made my daughter feel comfortable. The appointment went smoothly, and we’re looking forward to coming back for future visits!
This was our first time here and had a great experience. My son felt comfortable during the visit and They explained everything clearly to us. Everyone there were all nice and welcoming. Great place
I have been trying to schedule my child for a consultation with this office for several weeks now and basically been given the run around with inconsistent reasons for the delay and no follow-up. I was expecting an exceptional experience based on previous reviews, but instead this was a disappointment, waste of time, and a lesson to look elsewhere for needed services.
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