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AAO MemberAccepting new patients

OrthoCare Orthodontics

OrthoCare Orthodontics, led by Dr.

3010 Baucom Rd #100, Charlotte, NC 28269
4.6(370 reviews)
Call Now(704) 509-4999Book OnlineWebsiteDirections

About OrthoCare Orthodontics

Underbites and crossbites resolved without jaw surgery are a recurring theme in reviews of Dr. Ford S. Cooper's treatment plans.

Reviews here focus heavily on results, with many describing corrected crowding, underbites, and crossbites, sometimes avoiding jaw surgery through a customized brace plan. Dr. Ford S. Cooper is repeatedly described as meticulous and detail-oriented, walking families through each stage of a plan before starting. Longer or more complicated cases, including multi-year braces treatments and patients transferring mid-treatment with custom brackets, appear often in the notes. Some reviewers mention feeling at ease even when facing the possibility of surgery, though a smaller number describe a more intimidating demeanor.

Summary of 200 patient reviews, June 2012–July 2026, updated September 2026

OrthoCare Orthodontics, led by Dr.

Ford S. Cooper, provides comprehensive orthodontic treatment including clear braces, metal braces, Invisalign clear aligners, and corrective jaw surgery. They serve teens and adults with a focus on personalized care plans and a warm, comfortable treatment environment.

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

OrthoCare Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Dr. Ford S. Cooper, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. THOMAS NMN ARKLE III, DDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients18 yrs experience
provider
headshot

Dr. CHRISTOPHER TRAVIS HARRIS --, D.D.S., M.S.

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients19 yrs experience
provider
headshot

Mr. FORD SAWYER COOPER, DDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients18 yrs experience

Insurance accepted

5 plans listed
AetnaCignaDenteMaxHumanaRenaissance Dental
OrthoCare Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 3 months ago

What patients praise

  • Reviews describe complex bite issues—underbites, crossbites, and long-standing overbites—corrected without needing jaw surgery.
  • Dr. Ford S. Cooper is noted for a meticulous, perfectionist approach and for laying out each step of treatment in advance.
  • The practice regularly handles multi-year braces cases and patients transferring treatment from other orthodontists, including custom bracket work.

Things to know

  • A number of reviews describe long wait times, difficulty rescheduling, and calls going unanswered.
  • Some reviews mention inconsistent front-desk attitude or disorganization alongside otherwise positive staff experiences.

Who it suits

  • Adults pursuing orthodontic treatment later in life
  • Families managing treatment for several children at once
  • Patients transferring mid-treatment from another orthodontist

Doctors patients mention

  • Dr. Ford S. Cooper · 134 reviews
Last 12 months
39 reviews
averaging 4.9★
Owner replies
21% of reviews
Reviews per month
11
Oct 2023Sep 2026
Reviews per month
Oct 20232
Nov 20230
Dec 20231
Jan 20241
Feb 20240
Mar 20240
Apr 20240
May 20240
Jun 20241
Jul 20243
Aug 20249
Sep 20242
Oct 20243
Nov 20247
Dec 20244
Jan 202510
Feb 20256
Mar 20258
Apr 202510
May 202510
Jun 20257
Jul 20256
Aug 202511
Sep 20256
Oct 202511
Nov 202510
Dec 20252
Jan 20263
Feb 20260
Mar 20262
Apr 20265
May 20262
Jun 20260
Jul 20262
Aug 20260
Sep 20260
Star ratings
  • 5★330
  • 4★16
  • 3★2
  • 2★5
  • 1★26
Average rating by year
  • 20125.0
  • 20134.9
  • 20145.0
  • 20152.3
  • 20162.3
  • 20174.3
  • 20184.5
  • 20194.8
  • 20204.6
  • 20214.2
  • 20224.7
  • 20233.5
  • 20244.6
  • 20254.8
  • 20265.0
1★5★
Treatments patients mention
  • Braces90
  • Early (phase 1) treatment6
  • Jaw surgery5
  • Invisalign / clear aligners4
  • Retainers4
What patients talk about
PraiseCriticism
  • Treatment results78 / 3
  • The orthodontist71 / 6
  • Friendly staff62 / 14
  • Scheduling & wait times11 / 18
  • Great with kids21 / 3
  • Clear explanations20 / 1
  • Gentle, comfortable care16 / 1
  • Responsiveness5 / 9
What patients talk about
ThemePraiseCriticism
Treatment results783
The orthodontist716
Friendly staff6214
Scheduling & wait times1118
Great with kids213
Clear explanations201
Gentle, comfortable care161
Responsiveness59

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Recent reviews from Google

4.6
370 reviews
Bell Johnson
Bell Johnson
4 months ago
“

After my 4th & FINAL time having braces 😩, I can truly say this experience was worth it! My teeth look PHENOMENAL, and I couldn’t be happier with my smile. Dr. Cooper was amazing throughout the entire process. He always listened to my concerns, made sure I felt comfortable, and delivered incredible results. The entire office has such a welcoming atmosphere and the workflow is always smooth and organized. Mrs. Nikki’s upbeat personality always brightened my visits, and I honestly don’t know how she remembers previous conversations with everyone, but she does — and it makes patients feel genuinely cared for. Alondra was also so intentional and skilled in her work, and you can tell she truly cares about what she does. Every staff member I encountered was kind, welcoming, and professional. It’s honestly bittersweet that my journey with them is ending. Thank you all for helping me regain my confidence and giving me a smile I absolutely love!

Review from Google

Hanna Branciforte
Hanna Branciforte
4 months ago
“

Dr. Cooper did a wonderful job with my daughter ‘s teeth and bite. After the treatment I can truly see the wonderful results. Also, all the staff at his office was always kind and very helpful when answering questions. Excellent customer service! Thank you OrthoCare Orthodontics!

Review from Google

Christopher Ewell
Christopher Ewell
5 months ago
“

I am amazed by the results. They did a great job with my braces and making things go smooth for me during my visit. They took care of all my needs and made sure I was comfortable throughout the entire appointment. I definitely appreciate their help throughout this journey!

Review from Google

Jasmine Fagan
Jasmine Fagan
5 months ago
“

I had such an amazing experience!! Al of my children and myself have gone here. The staff is amazing and thorough and kind!

Review from Google

Ezekiel S
Ezekiel S
6 months ago
“

I came in with a bad underbite and Dr. Cooper and all of the kind people who work here worked to help me and kept me from getting surgery. I just got my braces off today with a better smile than I could’ve ever imagined. I’m so thankful for all of the help and care i received here!

Review from Google

Read all 370 reviews on Google →

Questions about this practice

What orthodontic treatments does OrthoCare Orthodontics offer?+
OrthoCare Orthodontics offers: Invisalign, Clear Aligners, Traditional Braces, Clear Braces.
Does OrthoCare Orthodontics accept dental insurance?+
OrthoCare Orthodontics accepts Aetna, Cigna, DenteMax, Humana, Renaissance Dental.
Does OrthoCare Orthodontics offer free consultations?+
Yes, OrthoCare Orthodontics offers a free initial orthodontic consultation. Call (704) 509-4999 or book online to schedule.
Is OrthoCare Orthodontics accepting new patients?+
OrthoCare Orthodontics is currently welcoming new patients in Charlotte, NC. Call (704) 509-4999 or book online to schedule.
Where is OrthoCare Orthodontics located?+
OrthoCare Orthodontics is located at 3010 Baucom Rd #100. Get directions: https://maps.google.com/?cid=13757944599546110936&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for OrthoCare Orthodontics?+
OrthoCare Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does OrthoCare Orthodontics offer payment plans?+
Yes, OrthoCare Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at OrthoCare Orthodontics?+
OrthoCare Orthodontics is staffed by Dr. Ford S. Cooper, Dr. THOMAS NMN ARKLE III, Dr. CHRISTOPHER TRAVIS HARRIS --, Mr. FORD SAWYER COOPER. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for OrthoCare Orthodontics?+
OrthoCare Orthodontics has a 4.6-star rating based on 370 patient reviews on Google.
How long has OrthoCare Orthodontics been in practice?+
OrthoCare Orthodontics has been providing orthodontic care since 2004, serving the Charlotte, NC community for over 22 years.

Research with AI

ChatGPTPerplexityClaude
3010 Baucom Rd #100
Charlotte, NC 28269
Get Directions
(704) 509-4999
drcooperortho.com/
Book Online
Open in Google Maps
Accepting new patients
Est. 2004
Free Consultation
Payment Plans Available
Online Booking Available

Programs & Discounts

Referral Program

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed

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