Clearsmile Orthodontics (South End)

I would rate my overall experience as average. Most of the doctors and ladies in the office have been pleasant, kind, and professional during my visits, and I appreciate the care I received from them. However, my experience has become more disappointing due to some communication issues. I had a situation where I was being charged due to what appeared to be a miscommunication with my insurance company on the office’s end, which was frustrating to resolve. More recently, I experienced another communication issue regarding my treatment and a re-initiation fee. While I understand policies are in place and I take responsibility for needing to reschedule appointments, I was disappointed that I was not informed beforehand that I was approaching a point where a significant additional fee would apply. My concern is less about the policy itself and more about the lack of communication surrounding it. Orthodontic treatment is already a significant financial commitment, as most people understand, so clear communication about potential additional costs is especially important. A simple message or conversation could have helped prevent the situation from escalating. What started as a positive experience has unfortunately become more frustrating because of these communication challenges. I hope the office can improve communication with patients moving forward, as the staff and doctors themselves have generally been pleasant to work with.

I had a fabulous experience at Clearsmile! All the staff were friendly and helpful, and the treatment plan recommended to me was extremely affordable and easy to navigate with zero interest payment plans. I was impressed with the technology they use to take “impressions,” no more messy gooey trays, they used a handheld device that just scanned my teeth and created a digital impression. I would recommend this place if you are considering improving your smile!

Clearsmile on South Blvd has been an absolute joy to work with. Each person in the office has ensured that I’ve had the best experience. For anyone who is debating on whether or not they should go ahead get their treatment started, do it.

Kiannah did a great god giving my teeth insiviline horns! Super fast, but still attentive!

everyone here is super supportive and kind, especially the dentist i was assigned (her name is kameron for anyone wondering) the service was outstanding and it barely took 20 minutes!