Smiles of Cary Family Dentistry

Just had my initial visit with Alicia and Dr. Lee and I have nothing but good things to say. The front staff, hygienist, and dentist mentioned above were welcoming, thorough, and put me at ease. They listened and actually cared!

Been coming here for years and all the dentists and staff are super helpful and knowledgeable. Highly Recommend!

I am writing to share my excellent experience at your practice today. The professionalism and empathy displayed by your staff completely alleviated my concerns. The treatment was exceptional, and the clear communication regarding my care plan was greatly appreciated. Please extend my thanks to the team for their outstanding service.

Excellent service, the hygienist was friendly and efficient with time. They didn't seem to push unneeded services

Tried to schedule an appointment for nutritional testing with KMBO. the receptionist (Juana i believe was her name?) had me email my insurance card to see if they took it. I called back later after emailing it, she couldnt locate the email, so i provided her with multiple things (subject line, my email address) she finally located the email after putting me on a 5 minute hold, reconnecting with me even though I had asked to speak with someone who may better understand what I was asking for. She then asked if I needed a cleaning or to see a doctor….? I stated multiple times I was calling to ask about their KMBO testing. She asked if she could give me a call back, at this point I had been on the phone for 12+ mins just to see if they even took my insurance. She told me she needed to confirm if they did this type of testing (even though its literally listed on their website). I tried asking for a manager and was told that she was waiting on him. I have never had such a hard time just trying to schedule an appointment. Unless you like being talked down to, good luck making an appointment for services other than dental services.