Tap to connect directly with this practice
CarolinasDentist provides orthodontic treatment in Cary, NC, with a 4.
About CarolinasDentist
Proactive insurance checks and sliding-scale fee waivers help families afford Invisalign and urgent dental care alike at this Cary practice.
CarolinasDentist is a general dental practice in Cary that also offers Invisalign and clear aligners, with several reviews describing an ongoing aligner journey with regular check-ins to correct crooked teeth. Reviews mention proactive insurance checks, sliding-scale fees, and financing help more than the usual friendly-staff praise, though a handful of reviewers describe billing confusion or feeling an unnecessary treatment was recommended. Dr. Lauren Steddum is described as diligent through Invisalign treatment, and same-day or next-day emergency visits come up often, including for urgent child injuries.
Summary of 205 patient reviews, January 2025–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
CarolinasDentist provides orthodontic treatment for the following age groups:
What patients say
Latest review 5 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Reviews describe an ongoing Invisalign process with regular four-week check-ins used to correct crooked bottom teeth, sometimes as part of a larger treatment plan involving crown work or wisdom teeth removal beforehand. One reviewer felt steered toward Invisalign for an issue that turned out unrelated.
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 0 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 0 |
| Sep 2024 | 0 |
| Oct 2024 | 1 |
| Nov 2024 | 20 |
| Dec 2024 | 23 |
| Jan 2025 | 22 |
| Feb 2025 | 17 |
| Mar 2025 | 17 |
| Apr 2025 | 22 |
| May 2025 | 16 |
| Jun 2025 | 15 |
| Jul 2025 | 20 |
| Aug 2025 | 28 |
| Sep 2025 | 18 |
| Oct 2025 | 22 |
| Nov 2025 | 22 |
| Dec 2025 | 24 |
| Jan 2026 | 20 |
| Feb 2026 | 17 |
| Mar 2026 | 28 |
| Apr 2026 | 34 |
| May 2026 | 22 |
| Jun 2026 | 39 |
| Jul 2026 | 17 |
| Aug 2026 | 19 |
| Sep 2026 | 17 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 97 | 1 |
| The dentist | 51 | 4 |
| Gentle, comfortable care | 40 | 1 |
| Clear explanations | 30 | 1 |
| Cost, insurance & financing | 14 | 7 |
| Scheduling & wait times | 18 | 0 |
| Office & technology | 17 | 0 |
| Treatment results | 11 | 3 |
Languages Spoken
Recent reviews from Google
Gave me ultimately a great experience. I haven't been to the dentist in ten plus years and I was welcomed and all of my concerns and questions were answered. I'm especially appreciative to the people that helped work with my insurance and I will be back next week to get my crown at a much more affordable price than I thought it may be.
Kristen is super friendly and great at explaining everything. It had been 6 years since I've gone to any kind of dental appointment and she took great care of making sure I was comfortable. I also felt no judgment for the amount of time that I allowed to pass without having my teeth professionally cleaned.
They have a very welcoming environment and everyone there was very nice. Unfortunately, after seeing other dentists I was told I did not need some of the work done that I was told I needed here. Unsure what caused the confusion or such a large difference in what was needed. I was told I needed a crown and multiple more fillings that two other dentists I saw said they saw no need for. I had a filling done as well that then cracked my tooth, and when I went back in they told me that the filling was done too large which caused it to crack, but they still charged for the crown I then needed, even after admitting it was their fault. They also made an error in billing for my insurance and it caused a lot of confusion on what I owed and went back and forth on whether I overpaid or underpaid. I do believe I got some work done that was not needed which is unfortunate and I regret not getting a second opinion. My now dentist said I had zero work that needed to be done which is vastly different from CarolinasDentist. I do believe they are operating just for profit.
Oh My Gosh. I had a real dental emergency at 10:30pm on Thursday night this week. My right canine tooth just crumbled and fell out of my mouth. I was actually stunned as I had just been to my regular dentist a few months ago and had all the x-rays, etc. with no findings. I was also starting a brand-new job that following Monday. So here I am looking like a scary jack o'lantern, going into a weekend. Of course, I called my usual dentist and no one called me back. I called again, in the am, and no one called me back. So I called Carolina Dentists and was directed to the website to find the emergency appointment link. I did and found an opening in Cary. Got there at 11:30am on Friday. I was terrified they would tell me there was nothing they could do. Instead a Dental Assistant named Jenny introduced herself and just got going. She was like a fantastic, competent angel. Dentist David Dudleck then came in and the same. OMG. They were fast, thorough, kind, funny, and reassuring. I left around 1pm and told to come back to finish the repair at 3pm. I left at 5:15 with a brand-new perfect canine tooth. No drama, no surprises, no pain. The office staff were also lovely. Guess what. I now have a new dental service. I am very grateful and so appreciative. What a find. I would drive over an hour to see these folks. Kevin Huckshorn, Ph.D., MSN, RN, ICADC Chapel Hill
Friendly, clean, and professional. Best dentist office I've ever been in 💯 would recommend
Questions about this practice
Research with AI
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listing