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Board CertifiedAccepting new patients
TS Orthodontics - Asheville
TS Orthodontics provides comprehensive orthodontic treatment including braces, Invisalign, and in-house oral surgery for patients in Western North Carolina since 2009.
76 Peachtree Rd #100, Asheville, NC 28803
4.9(354 reviews)
About TS Orthodontics - Asheville
Early 7am slots, Saturday hours, and multiple Asheville-area locations make it easier for busy families to keep appointments with Dr. Tim Scanlan.
Scheduling flexibility stands out here, with early morning and Saturday appointment times, short waits, and quick emergency fixes for broken brackets or wires. Multiple office locations around Asheville add convenience for families juggling school and work schedules. Dr. Tim Scanlan is described as taking extra time before starting treatment, explaining plans clearly, and avoiding overtreatment, while phase 1 treatment for young children and grant-funded care for an overbite that resolved bullying are noted among the orthodontic outcomes.
Summary of 200 patient reviews, August 2018–July 2026, updated September 2026
TS Orthodontics provides comprehensive orthodontic treatment including braces, Invisalign, and in-house oral surgery for patients in Western North Carolina since 2009.
The practice serves children, teens, and adults with personalized treatment plans and flexible financing options.
Treatments offered
Who They Treat
TS Orthodontics - Asheville provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
TS Orthodontics - Asheville uses modern orthodontic technology to deliver precise, comfortable treatment.
Custom Wire Technology
SureSmile
Orthodontists at this office
provider
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Dr. Tim Scanlan
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
provider
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Dr. Renee Carlson
NPI verified · no bio or photo on file
Accepting New Patients
provider
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Dr. HANNAH GABRIELLE ROTHBACK, DDS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients3 yrs experience
What patients say
Latest review 4 months ago
What patients praise
- Early 7am and Saturday appointment slots along with short wait times make scheduling easier for families balancing school and work.
- Dr. Tim Scanlan is described as conservative and honest about treatment timing, giving families extra time before committing to a plan.
- Multiple office locations around Asheville add convenience, with one family noting a new location closer to home.
Things to know
- A few reviews mention billing issues, including confusion over addresses and unexpected outside-referral costs.
- A few reviews describe feeling pressured or perceiving the office as focused on money, though others note staff held off recommending braces until needed.
Who it suits
- Families with several children in treatment
- Young children starting early treatment
- Adults pursuing orthodontic treatment
Doctors patients mention
- Dr. Tim Scanlan · 61 reviews
- Last 12 months
- 9 reviews
- averaging 4.3★
- Owner replies
- 10% of reviews
- Compared with Asheville
- Higher rated than 52%
- of 21 practices we track
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- 5★343
- 4★4
- 3★4
- 2★0
- 1★5
- 20145.0
- 20155.0
- 20165.0
- 20175.0
- 20185.0
- 20193.7
- 20205.0
- 20214.9
- 20224.3
- 20234.5
- 20244.5
- 20255.0
- 20263.8
1★5★
- Braces46
- Retainers6
- Early (phase 1) treatment5
- Invisalign / clear aligners4
PraiseCriticism
- Friendly staff73 / 2
- The orthodontist46 / 2
- Great with kids43 / 1
- Scheduling & wait times38 / 1
- Treatment results33 / 2
- Clear explanations23
- Office & technology20
- Gentle, comfortable care17
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 73 | 2 |
| The orthodontist | 46 | 2 |
| Great with kids | 43 | 1 |
| Scheduling & wait times | 38 | 1 |
| Treatment results | 33 | 2 |
| Clear explanations | 23 | 0 |
| Office & technology | 20 | 0 |
| Gentle, comfortable care | 17 | 0 |
Recent reviews from Google
4.9
354 reviews
Andrew Friend
2 months ago
Very high tech. My 7-year-old got a retainer here. Never before have we experienced such kindness and universal friendliness from a medical staff. TS Ortho makes parents and children totally comfortable, they educate you on what's happening, and they generally make every step easy as pie. You will love going there.
Paloma Simon
3 months ago
Customer service sucks. We have updated our address two times now and they still sent us bills to the old address, and did not contact us in any other way. Staff seemed completely apathetic to the issue and had an attitude. Now you may be thinking that I am being the jerk, but this was handled very poorly by the staff, plus the nurse spoke to my child like she was 4, she is 16. Orthodontists make too damn much money for this crap.
Malinda Fisher
6 months ago
its a very welcoming space to be in.the movies you put on for the kids are so cool too! we love being one of your custumers.
Hannah O’Connor
8 months ago
They were very professional and completed my daughter’s consult within a timely manner. However, I did get a second opinion from another orthodontist that is highly rated and we have decided not to go ahead with TS orthodontist based on our second consult. I just want other parents to know it doesn’t hurt to get a second opinion and there are plenty of orthodontists that are willing to provide a free consult.
Anne Stefan
8 months ago
My retainer broke and they were able to get me a last minute appointment/consult right before closing for the holidays. Everyone was SO sweet. The Dr was super helpful and kind, and I felt very informed before making a decision about treatment. Overall great experience!
Questions about this practice
What orthodontic treatments does TS Orthodontics - Asheville offer?
TS Orthodontics - Asheville offers: Invisalign, Lingual Braces, Clear Aligners, Traditional Braces, Clear Braces, Retainers.
Does TS Orthodontics - Asheville offer free consultations?
Yes, TS Orthodontics - Asheville offers a free initial orthodontic consultation. Call (828) 270-7638 or book online to schedule.
Is TS Orthodontics - Asheville accepting new patients?
TS Orthodontics - Asheville is currently welcoming new patients in Asheville, NC. Call (828) 270-7638 or book online to schedule.
Where is TS Orthodontics - Asheville located?
TS Orthodontics - Asheville is located at 76 Peachtree Rd #100. Get directions: https://maps.google.com/?cid=2043747694749043915&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for TS Orthodontics - Asheville?
TS Orthodontics - Asheville office hours: Mon 7:00 AM–6:00 PM, Tue 7:00 AM–6:00 PM, Wed 7:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does TS Orthodontics - Asheville offer payment plans?
Yes, TS Orthodontics - Asheville offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at TS Orthodontics - Asheville?
TS Orthodontics - Asheville is staffed by Dr. Tim Scanlan, Dr. Renee Carlson, Dr. HANNAH GABRIELLE ROTHBACK. The practice is board-certified.
What is the patient rating for TS Orthodontics - Asheville?
TS Orthodontics - Asheville has a 4.9-star rating based on 354 patient reviews on Google.
How long has TS Orthodontics - Asheville been in practice?
TS Orthodontics - Asheville has been providing orthodontic care since 2009, serving the Asheville, NC community for over 17 years.
Other TS Orthodontics - Asheville locations
Research with AI
Accepting new patients
Est. 2009
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Evening Hours
Virtual Consultations
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:00 AM – 6:00 PM
Tue7:00 AM – 6:00 PM
Wed7:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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