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Embark Dental is a general and family dental practice in Asheville offering comprehensive dental care including preventive, cosmetic, restorative, and orthodontic services.
About Embark Dental - Asheville
Dr. Marc Gonzalez and the team are noted for coming in on weekends and squeezing in same-day fixes for broken crowns and dental emergencies.
Embark Dental - Asheville is a general dental practice that also offers Invisalign and retainers alongside its restorative work. Reviews highlight quick emergency turnaround, including a Saturday visit for a dental emergency and same-day appointments for patients turned away elsewhere. Dr. Marc Gonzalez is frequently mentioned for explaining procedures thoroughly and using laser technology to numb and fill without injections, and the office is often described as modern and calming with a coffee bar. Some reviews note billing or insurance confusion, but most describe upfront cost estimates and helpful front desk support.
Summary of 201 patient reviews, June 2024–September 2026, updated September 2026
Embark Dental is a general and family dental practice in Asheville offering comprehensive dental care including preventive, cosmetic, restorative, and orthodontic services.
They serve patients of all ages and utilize advanced technologies such as CEREC digital scanning and intraoral scanning capabilities.
Treatments offered
Who They Treat
Embark Dental - Asheville provides orthodontic treatment for the following age groups:
Technology & Equipment
Embark Dental - Asheville uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Marc Gonzalez, DDS
NPI verified · no bio or photo on file
Dr. Vivian Nguyen, DMD
NPI verified · no bio or photo on file
Insurance accepted
2 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
A handful of reviews describe Invisalign treatment with Dr. Gonzalez, including satisfaction with results over more than two years and quick scheduling for aligner adjustments.
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| Sep 2026 | 19 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 69 | 1 |
| The dentist | 69 | 0 |
| Gentle, comfortable care | 38 | 0 |
| Clear explanations | 34 | 0 |
| Responsiveness | 23 | 3 |
| Scheduling & wait times | 20 | 4 |
| Cost, insurance & financing | 13 | 7 |
| Office & technology | 21 | 0 |
Recent reviews from Google
I had my first visit and was impressed with every aspect of my appointment, starting with check-in, where my insurance was reviewed and coverage explained. Kortney the hygienist was great and one of the most thorough cleanings I have ever had, but gentle. She explained everything during my cleaning and explained several issues with my teeth that even dentists have never explained to me, considering that I have had them for decades. Dr. Marc’s exam was thorough and informative and improved the appearance of an old filling that other dentists have wanted to replace for cosmetic reasons only. The technology in the office is cutting edge as well, with the handheld x-ray machines for very low exposure. I was almost disappointed that there is nothing that needs treatment, so now I have to wait 6 months before I can go back.
Embark dental provides excellent care. Everyone I've ever interacted with has been friendly, helpful, attentive and meticulous in their work. My introduction to the practice was a tooth extraction, and I still happily came back for my next appointment, which is saying something!
Had a GREAT experience with Embark Dental! Courtney, who works in the front office area was particularly sweet and kind and very understanding of my situation. The Dr. was FABULOUS and very caring and compassionate! I had to have a molar extracted and it was a great experience, as far as extractions can be! His dental hygienist was just as great and let me hold her hand during the procedure!! Highly Recommend Embark Dental!!!
I relocated to Asheville and had a concern from a previous treatment in another city. I was able to get scheduled and seen in a matter of a couple of days. The team on site were fantastic. From the check in process with Maria and Courtney, and Thomas, my dental assistant, and Dr. Frank and Dr. Marc. When my concern was still being assessed, Dr. Frank had Dr. Marc step in and he immediately recognized what my underlying issue was. In a matter of minutes, it was corrected and I was sent on my way pain free. I have scheduled my new patient exam and cleaning, and am excited to have found this amazing team and convenient office. Great job to all involved. It was much appreciated and anxiety free. THANK YOU!!
I had such a great experience! From the moment I walked in until the moment I left, everyone was incredibly welcoming and kind. My hygienist was so gentle and made me feel completely at ease, and the dentist took the time to explain everything, gave me options, and never made me feel pressured. It's refreshing to find a dental office that truly cares about their patients. I highly recommend them!
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