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Accepting new patients

Embark Dental - Asheville

Embark Dental is a general and family dental practice in Asheville offering comprehensive dental care including preventive, cosmetic, restorative, and orthodontic services.

745 Biltmore Ave #101, Asheville, NC 28803
4.9(485 reviews)
Call Now(828) 771-6319WebsiteDirections

About Embark Dental - Asheville

Dr. Marc Gonzalez and the team are noted for coming in on weekends and squeezing in same-day fixes for broken crowns and dental emergencies.

Embark Dental - Asheville is a general dental practice that also offers Invisalign and retainers alongside its restorative work. Reviews highlight quick emergency turnaround, including a Saturday visit for a dental emergency and same-day appointments for patients turned away elsewhere. Dr. Marc Gonzalez is frequently mentioned for explaining procedures thoroughly and using laser technology to numb and fill without injections, and the office is often described as modern and calming with a coffee bar. Some reviews note billing or insurance confusion, but most describe upfront cost estimates and helpful front desk support.

Summary of 201 patient reviews, June 2024–September 2026, updated September 2026

Embark Dental is a general and family dental practice in Asheville offering comprehensive dental care including preventive, cosmetic, restorative, and orthodontic services.

They serve patients of all ages and utilize advanced technologies such as CEREC digital scanning and intraoral scanning capabilities.

Treatments offered

InvisalignInvisalignRetainersRetainers
GuidesHow much does Invisalign cost? →Payment options & financing →

Who They Treat

Embark Dental - Asheville provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Adults
Ages 18+

Technology & Equipment

Embark Dental - Asheville uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Cone Beam CT (3D X-Ray)
In-House 3D Printing
Laser Dentistry
iTero/TRIOS
CBCT
3D printing
laser

Orthodontists at this office

provider
headshot

Dr. Marc Gonzalez, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Vivian Nguyen, DMD

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

2 plans listed
AetnaCareington
Embark Dental - Asheville does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 7 weeks ago

What patients praise

  • Patients often mention getting worked in same-day or even on a weekend for urgent dental issues like broken crowns or emergencies.
  • Dr. Marc Gonzalez is noted for using laser technology to numb and fill teeth without injections and for thorough, unhurried explanations.
  • Anxious patients describe feeling at ease thanks to nitrous oxide, distraction videos, and staff patience with dental phobia.

Things to know

  • A few reviews describe billing surprises, including insurance verification issues and questions about a new patient exam fee.
  • Some reviews mention scheduling friction, such as appointments canceled over confirmation policies or no-show fees during rescheduling.

Who it suits

  • Anxious or nervous patients
  • Patients transferring mid-treatment

Doctors patients mention

  • Dr. Marc Gonzalez · 56 reviews
  • Dr. Vivian Nguyen · 9 reviews
  • Dr. Frank · 6 reviews

Orthodontic care in reviews

A handful of reviews describe Invisalign treatment with Dr. Gonzalez, including satisfaction with results over more than two years and quick scheduling for aligner adjustments.

Last 90 days
65 reviews
averaging 4.9★
Last 12 months
243 reviews
averaging 4.8★
Owner replies
98% of reviews
typically within 28 days
Compared with Asheville
Higher rated than 52%
of 21 practices we track
Reviews per month
27
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20230
Dec 20230
Jan 20240
Feb 20245
Mar 202416
Apr 20248
May 202414
Jun 202415
Jul 202414
Aug 202415
Sep 202413
Oct 20243
Nov 20245
Dec 202414
Jan 202517
Feb 202513
Mar 20257
Apr 202515
May 202512
Jun 202522
Jul 202519
Aug 202518
Sep 202517
Oct 202526
Nov 202522
Dec 202513
Jan 202624
Feb 202611
Mar 202621
Apr 202627
May 202616
Jun 202615
Jul 202618
Aug 202626
Sep 202619
Star ratings
  • 5★471
  • 4★10
  • 3★1
  • 2★3
  • 1★15
Average rating by year
  • 20245.0
  • 20254.8
  • 20264.8
1★5★
Treatments patients mention
  • Invisalign / clear aligners4
What patients talk about
PraiseCriticism
  • Friendly staff69 / 1
  • The dentist69
  • Gentle, comfortable care38
  • Clear explanations34
  • Responsiveness23 / 3
  • Scheduling & wait times20 / 4
  • Cost, insurance & financing13 / 7
  • Office & technology21
What patients talk about
ThemePraiseCriticism
Friendly staff691
The dentist690
Gentle, comfortable care380
Clear explanations340
Responsiveness233
Scheduling & wait times204
Cost, insurance & financing137
Office & technology210

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Recent reviews from Google

4.9
485 reviews
Miles Bosworth
Miles Bosworth
3 weeks ago
“

I had my first visit and was impressed with every aspect of my appointment, starting with check-in, where my insurance was reviewed and coverage explained. Kortney the hygienist was great and one of the most thorough cleanings I have ever had, but gentle. She explained everything during my cleaning and explained several issues with my teeth that even dentists have never explained to me, considering that I have had them for decades. Dr. Marc’s exam was thorough and informative and improved the appearance of an old filling that other dentists have wanted to replace for cosmetic reasons only. The technology in the office is cutting edge as well, with the handheld x-ray machines for very low exposure. I was almost disappointed that there is nothing that needs treatment, so now I have to wait 6 months before I can go back.

Review from Google

Pausha Foley
Pausha Foley
a month ago
“

Embark dental provides excellent care. Everyone I've ever interacted with has been friendly, helpful, attentive and meticulous in their work. My introduction to the practice was a tooth extraction, and I still happily came back for my next appointment, which is saying something!

Review from Google

Amy Bessette
Amy Bessette
a month ago
“

Had a GREAT experience with Embark Dental! Courtney, who works in the front office area was particularly sweet and kind and very understanding of my situation. The Dr. was FABULOUS and very caring and compassionate! I had to have a molar extracted and it was a great experience, as far as extractions can be! His dental hygienist was just as great and let me hold her hand during the procedure!! Highly Recommend Embark Dental!!!

Review from Google

Michael Owenby
Michael Owenby
a month ago
“

I relocated to Asheville and had a concern from a previous treatment in another city. I was able to get scheduled and seen in a matter of a couple of days. The team on site were fantastic. From the check in process with Maria and Courtney, and Thomas, my dental assistant, and Dr. Frank and Dr. Marc. When my concern was still being assessed, Dr. Frank had Dr. Marc step in and he immediately recognized what my underlying issue was. In a matter of minutes, it was corrected and I was sent on my way pain free. I have scheduled my new patient exam and cleaning, and am excited to have found this amazing team and convenient office. Great job to all involved. It was much appreciated and anxiety free. THANK YOU!!

Review from Google

Nichole Powell
Nichole Powell
a month ago
“

I had such a great experience! From the moment I walked in until the moment I left, everyone was incredibly welcoming and kind. My hygienist was so gentle and made me feel completely at ease, and the dentist took the time to explain everything, gave me options, and never made me feel pressured. It's refreshing to find a dental office that truly cares about their patients. I highly recommend them!

Review from Google

Read all 485 reviews on Google →

Questions about this practice

What orthodontic treatments does Embark Dental - Asheville offer?+
Embark Dental - Asheville offers: Invisalign, Retainers.
Does Embark Dental - Asheville accept dental insurance?+
Embark Dental - Asheville accepts Aetna, Careington.
Is Embark Dental - Asheville accepting new patients?+
Embark Dental - Asheville is currently welcoming new patients in Asheville, NC. Call (828) 771-6319 to schedule.
Where is Embark Dental - Asheville located?+
Embark Dental - Asheville is located at 745 Biltmore Ave #101. Get directions: https://maps.google.com/?cid=13796942083650274911&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Embark Dental - Asheville?+
Embark Dental - Asheville office hours: Mon Closed–Closed, Tue 7:00 AM–7:00 PM, Wed 7:00 AM–7:00 PM, Thu 7:00 AM–7:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Embark Dental - Asheville offer payment plans?+
Yes, Embark Dental - Asheville offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Embark Dental - Asheville?+
Embark Dental - Asheville is staffed by Dr. Marc Gonzalez, Dr. Vivian Nguyen.
What is the patient rating for Embark Dental - Asheville?+
Embark Dental - Asheville has a 4.9-star rating based on 485 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
745 Biltmore Ave #101
Asheville, NC 28803
Get Directions
(828) 771-6319
embarkdentalnc.com/
Open in Google Maps
Accepting new patients
Payment Plans Available
Weekend Hours
Evening Hours
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
MonClosed
Tue7:00 AM – 7:00 PM
Wed7:00 AM – 7:00 PM
Thu7:00 AM – 7:00 PM
FriClosed
SatClosed
SunClosed

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