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Accepting new patients
ODL Orthodontic Lab
ODL is an orthodontic laboratory specializing in custom-made appliances and devices including fixed and removable appliances, clear aligners (VIVID), and specialized expansion devices (MARPE, RPE).
155 Chandler St Suite 2a, Buffalo, NY 14207
5.0(59 reviews)
About ODL Orthodontic Lab
Fast turnaround on rush orders and appliances that reviewers say fit correctly the first time set this orthodontic lab apart.
Reviews of ODL Orthodontic Lab focus heavily on speed and reliability rather than the day-to-day office experience typical of patient-facing practices. Many mention laser-sintered bands, RPEs, and retainers arriving with a close, accurate fit, and quick handling of rush or emergency requests comes up often. The digital submission process and EasyRx integration are also called out as smooth, and support staff are frequently noted for helpfulness during onboarding.
Summary of 64 patient reviews, May 2017–June 2026, updated September 2026
ODL is an orthodontic laboratory specializing in custom-made appliances and devices including fixed and removable appliances, clear aligners (VIVID), and specialized expansion devices (MARPE, RPE).
The practice manufactures products designed for clinicians treating patients across pediatric and adult populations.
Treatments offered
Who They Treat
ODL Orthodontic Lab provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
ODL Orthodontic Lab uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
In-House 3D Printing
TADs / Mini-Screws
Digital Records
3D printing
TADs
What patients say
Latest review 5 months ago
What patients praise
- Rush and expedited orders are repeatedly described as turned around same-day or next-day, even years into a customer relationship.
- Bands, RPEs, and retainers are often described as fitting correctly on the first try.
- Calls and voice messages, including issue resolution, are reported to get quick responses.
- Last 12 months
- 15 reviews
- averaging 4.9★
- Owner replies
- 96% of reviews
- Compared with Buffalo
- Higher rated than 91%
- of 16 practices we track
7
Oct 2023Sep 2026
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| May 2026 | 7 |
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| Jul 2026 | 0 |
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- 5★70
- 4★0
- 3★1
- 2★0
- 1★0
- 20175.0
- 20195.0
- 20205.0
- 20215.0
- 20235.0
- 20245.0
- 20255.0
- 20264.8
1★5★
PraiseCriticism
- Friendly staff35
- Treatment results25
- Treatment timeline22
- Responsiveness19
- Office & technology10
- Cost, insurance & financing1 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 35 | 0 |
| Treatment results | 25 | 0 |
| Treatment timeline | 22 | 0 |
| Responsiveness | 19 | 0 |
| Office & technology | 10 | 0 |
| Cost, insurance & financing | 1 | 1 |
Recent reviews from Google
5.0
59 reviews
Ashley Larson
3 months ago
The texting feature is awesome and the support team goes the extra mile every time!
Joseph Parker
3 months ago
Great quality and fit of appliances. Been using them for 3+ years. Highly recommend.
Jamie Vera
3 months ago
We have been using ODL for over 6 years now and have never looked back! Appliances are always great. Their customer service is superb. Lindsey and Brittney are always amazing and helpful, so appreciative of them!
Haley Smith
3 months ago
ODL is timely, knowledgeable, and incredibly easy to work with. They consistently provide high quality appliances with very few errors, and any concerns are handled promptly and professionally. We especially love their laser sintered RPEs, they fit great and have been extremely reliable for our patients. Special thanks to Lindsey for always being so responsive, helpful, and a pleasure to work with! <3
Michelle McClelland
4 months ago
Today was my first experience with ODL labs and I must say the customer services I received was excellent! I was in a real pinch time wise and Yas helped me navigate the process of getting an express ordered submitted without any issues! Thank you Yas for your patience & your professionalism! 10/10
Questions about this practice
What orthodontic treatments does ODL Orthodontic Lab offer?
ODL Orthodontic Lab offers: Early Treatment, Surgical Orthodontics, Clear Aligners, Lingual Braces, Retainers.
Is ODL Orthodontic Lab accepting new patients?
ODL Orthodontic Lab is currently welcoming new patients in Buffalo, NY. Call (716) 839-1900 or book online to schedule.
Where is ODL Orthodontic Lab located?
ODL Orthodontic Lab is located at 155 Chandler St Suite 2a. Get directions: https://maps.google.com/?cid=15725806036901146750&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for ODL Orthodontic Lab?
ODL Orthodontic Lab office hours: Mon 8:30 AM–4:30 PM, Tue 8:30 AM–4:30 PM, Wed 8:30 AM–4:30 PM, Thu 8:30 AM–4:30 PM, Fri 8:30 AM–4:30 PM, Sat Closed–Closed, Sun Closed–Closed.
What is the patient rating for ODL Orthodontic Lab?
ODL Orthodontic Lab has a 5-star rating based on 59 patient reviews on Google.
How long has ODL Orthodontic Lab been in practice?
ODL Orthodontic Lab has been providing orthodontic care since 1902, serving the Buffalo, NY community for over 124 years.
Research with AI
Accepting new patients
Est. 1902
Weekend Hours
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Parking
Free Lot Parking
Free Street Parking
Cash
Mon8:30 AM – 4:30 PM
Tue8:30 AM – 4:30 PM
Wed8:30 AM – 4:30 PM
Thu8:30 AM – 4:30 PM
Fri8:30 AM – 4:30 PM
SatClosed
SunClosed
Social Profiles
- Google reviews synced
- SOURCED
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