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Nickel City Dentistry
1603 Hertel Ave, Buffalo, NY 14216
4.9(429 reviews)
About Nickel City Dentistry
Nickel City Dentistry is a general dental practice with two locations in Buffalo, NY, offering comprehensive services including preventative care, general dentistry, cosmetic services, and Invisalign.
They serve patients of all ages with modern technology and a focus on functional dentistry that addresses both aesthetics and bite mechanics.
Services Offered
Invisalign
Who They Treat
Nickel City Dentistry provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Nickel City Dentistry uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Meet the Orthodontists
D
Dr. Michelle Augello, DDS
Lead OrthodontistAccepting New Patients
D
Dr. Kayla Pallotta, DMD
NPI VerifiedAccepting New Patients
D
Dr. Esther Cha
Accepting New Patients
Insurance Accepted
Nickel City Dentistry accepts 3 insurance plans. Contact the office to verify your specific coverage.
Aetna
Delta Dental PPO
Humana
Accepts all PPO benefit plans and submits claims. Does not participate with Medicaid or HMO plans.
Patient Reviews
4.9(429 reviews)
C
Cathy Roland
2 weeks ago
Nickel City Dentistry is the BEST Dental experience I ever had! The whole team at the Hertel Avenue office was Amazing, Dr, Palotta was very compassionate and understanding of my concerns. But it all started with my phone call on Monday Alyssa, Receptionist was Amazing! When I walked in for my appt the next day Alyssa was attentive. Aamna, Dental Assistant was funny yet considerate, she really put me at ease. After seeing Dr. Falotta there was a cancellation so they had me see Kaitlyn, Hygienist, again Compassionate and understanding and explained everything thoroughly just as Dr Falotta did!! I’ve been telling everyone about this office! Thank you for being You 🫶 2/25/26 I’ve had two visits with Kaitlyn, Dental Hygienist since my initial appt on 1/6/26. Every visit from the moment I walk in and greeted by the Amazing Alyssa at the front desk makes you feel truly Welcomed and is very knowledgeable about Insurances. And as for Keen Kaitlyn, she made me feel comfortable and understood my worries, she is a very compassionate human-being. I can’t say enough about this Office, but again Thank You for being YOU 🙏💜
M
Melissa honeybee Maldovan
5 months ago
I’ve always loved this place, everyone is super friendly and attentive. They’ve always cared and catered to my needs. I was so happy when they opened up near my neighborhood, besides being in Snyder, it made life so much easier when I had young kids. Even though my husband and I grew up in Snyder. He chose to stay at that location. We’ve both been happy. However I had a 6 month cleaning this week and was very disappointed to find out that Dr. Augello will no longer be coming there on Tuesdays. I honestly would have liked a heads up ahead of my scheduled day especially since I’ve been seeing her for many years.
c
curtis johnson
a month ago
Very good service in and out walked in in a lot of pain and they were very attentive and was pain free in less than 5 minutes after I sat in chair this is my first visit and now my new dentist
S
Sandra Pallotta
5 months ago
Dr. Pallotta installed my Invisalign and was very thorough with instructions and after care. There was no pain at all during application and it only took a half hour. I highly recommend Nickle City Dentistry and Dr. Pallotta to anyone that is considering Invisalign.
J
Jennifer Lawrence
2 weeks ago
Completely unhelpful. Did not listen to my needs. Condemned to continue existing in extreme pain. (Did NOT ask for drugs.)
Frequently Asked Questions
Nickel City Dentistry offers the following orthodontic treatments: Invisalign. Contact the office to discuss which option is right for you.
Nickel City Dentistry accepts several insurance plans including Aetna, Delta Dental PPO, Humana. Contact the office to verify your specific plan is accepted.
Yes, Nickel City Dentistry offers a free initial orthodontic consultation. Call or book online to schedule your appointment.
Nickel City Dentistry is currently welcoming new patients in Buffalo, NY. Call (716) 838-1415 or book online to schedule your first visit.
Nickel City Dentistry is located at 1603 Hertel Ave, Buffalo, NY 14216. Get directions: https://maps.google.com/?cid=12154285255098304577&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
Nickel City Dentistry office hours: Mon 9:30 AM–6:00 PM, Tue 8:00 AM–4:30 PM, Wed 8:00 AM–4:30 PM, Thu 8:00 AM–4:30 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Contact Nickel City Dentistry to learn about payment options and financing.
Nickel City Dentistry is staffed by Dr. Michelle Augello, Dr. Kayla Pallotta, Dr. Esther Cha.
Nickel City Dentistry has a 4.9 out of 5 star rating based on 429 patient reviews on Google.
Nickel City Dentistry has been providing orthodontic care since 2015, serving the Buffalo, NY community for over 11 years.
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Contact Information
Practice Info
Est. 2015
Free Consultation
Evening Hours
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Parking
Free Street Parking
Payment Methods
Cash
Credit Cards
Debit Cards
Contactless / NFC
CareCredit
Office Hours
Mon9:30 AM – 6:00 PM
Tue8:00 AM – 4:30 PM
Wed8:00 AM – 4:30 PM
Thu8:00 AM – 4:30 PM
FriClosed
SatClosed
SunClosed
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