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Accepting new patients

Nickel City Dentistry

Nickel City Dentistry is a general dental practice with two locations in Buffalo, NY, offering comprehensive services including preventative care, general dentistry, cosmetic services, and Invisalign.

1603 Hertel Ave, Buffalo, NY 14216
4.9(429 reviews)
Call Now(716) 838-1415Book OnlineWebsiteDirections
Nickel City Dentistry

About Nickel City Dentistry

Nickel City Dentistry is a general dental practice with two locations in Buffalo, NY, offering comprehensive services including preventative care, general dentistry, cosmetic services, and Invisalign.

They serve patients of all ages with modern technology and a focus on functional dentistry that addresses both aesthetics and bite mechanics.

Treatments offered

InvisalignInvisalignTraditional BracesTraditional BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Adult braces cost guide →Teen braces cost guide →

Who They Treat

Nickel City Dentistry provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Nickel City Dentistry uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Digital Records

Orthodontists at this office

provider
headshot

Dr. Michelle Augello, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Kayla Pallotta, DMD

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Esther Cha

NPI verified · no bio or photo on file

Accepting New Patients

Insurance accepted

4 plans listed
AetnaDelta Dental PPOHumanaMedicaid / CHIP
Nickel City Dentistry accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

Patient reviews

Sourced from Google

4.9
429 reviews
5★ 18
Pete Gottfried
Pete Gottfried
3 months ago
“

We are so glad we switched to Nickel City. The entire team from Dr Pallotta on down has been nothing but professional and very helpful. Each step of the treatments have been explained to our satisfaction and every question answered. We have been extremely happy with all the work done thus far. And, they play great music in the office!

Jules Jones
Jules Jones
3 months ago
“

Highly recommend! The staff were friendly and extremely knowledgeable. My hygienist, Breanne, was thorough and made sure all of my questions were answered before I left. I look forward to visiting again!

Cathy Roland
Cathy Roland
Edited 6 months ago
“

Nickel City Dentistry is the BEST Dental experience I ever had! The whole team at the Hertel Avenue office was Amazing, Dr, Palotta was very compassionate and understanding of my concerns. But it all started with my phone call on Monday Alyssa, Receptionist was Amazing! When I walked in for my appt the next day Alyssa was attentive. Aamna, Dental Assistant was funny yet considerate, she really put me at ease. After seeing Dr. Falotta there was a cancellation so they had me see Kaitlyn, Hygienist, again Compassionate and understanding and explained everything thoroughly just as Dr Falotta did!! I’ve been telling everyone about this office! Thank you for being You 🫶 2/25/26 I’ve had two visits with Kaitlyn, Dental Hygienist since my initial appt on 1/6/26. Every visit from the moment I walk in and greeted by the Amazing Alyssa at the front desk makes you feel truly Welcomed and is very knowledgeable about Insurances. And as for Keen Kaitlyn, she made me feel comfortable and understood my worries, she is a very compassionate human-being. I can’t say enough about this Office, but again Thank You for being YOU 🙏💜

Matthew Slencsak
Matthew Slencsak
4 months ago
“

I hadn't been to the dentist in nearly a decade, and was absolutely terrified about the whole concept of dental care. Kaitlyn and Dr. Pallotta were both very kind, nonjudgmental, and helpful at getting me back on track. After a few appointments, I'm much more confident in my smile, and I know my teeth are much healthier. If you're nervous about seeing a dentist, I can't recommend them enough.

Pat Sheridan
Pat Sheridan
a month ago
“

The staff at Nickel City Dentistry is so pleasant & friendly. I recently started going there, & am so glad. They strive to make your visit there as comfortable as possible. I highly recommend Nickel City Dentistry!

Read all 429 reviews on Google →

Questions about this practice

What orthodontic treatments does Nickel City Dentistry offer?+
Nickel City Dentistry offers: Invisalign, Traditional Braces, Retainers.
Does Nickel City Dentistry accept dental insurance?+
Nickel City Dentistry accepts Aetna, Delta Dental PPO, Humana, Medicaid / CHIP.
Does Nickel City Dentistry offer free consultations?+
Yes, Nickel City Dentistry offers a free initial orthodontic consultation. Call (716) 838-1415 or book online to schedule.
Is Nickel City Dentistry accepting new patients?+
Nickel City Dentistry is currently welcoming new patients in Buffalo, NY. Call (716) 838-1415 or book online to schedule.
Where is Nickel City Dentistry located?+
Nickel City Dentistry is located at 1603 Hertel Ave. Get directions: https://maps.google.com/?cid=12154285255098304577&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Nickel City Dentistry?+
Nickel City Dentistry office hours: Mon 9:30 AM–6:00 PM, Tue 8:00 AM–4:30 PM, Wed 8:00 AM–4:30 PM, Thu 8:00 AM–4:30 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Who are the orthodontists at Nickel City Dentistry?+
Nickel City Dentistry is staffed by Dr. Michelle Augello, Dr. Kayla Pallotta, Dr. Esther Cha.
What is the patient rating for Nickel City Dentistry?+
Nickel City Dentistry has a 4.9-star rating based on 429 patient reviews on Google.
How long has Nickel City Dentistry been in practice?+
Nickel City Dentistry has been providing orthodontic care since 2015, serving the Buffalo, NY community for over 11 years.

Research with AI

ChatGPTPerplexityClaude
1603 Hertel Ave
Buffalo, NY 14216
Get Directions
(716) 838-1415
nickelcitydentistry.com/
Book Online
snyder@nickelcitydentistry.com
Open in Google Maps
Accepting new patients
Est. 2015
Free Consultation
Evening Hours
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Parking
Free Street Parking
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon9:30 AM – 6:00 PM
Tue8:00 AM – 4:30 PM
Wed8:00 AM – 4:30 PM
Thu8:00 AM – 4:30 PM
FriClosed
SatClosed
SunClosed

Social Profiles

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Back to Buffalo Orthodontists

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