Better Smile

According to them you're supposed to know 24 hours in advance that you're going to be sick in the morning or a storm that wasn't supposed to happen happens. Also that you're going to be called into work. They dropped both my daughters for these 2 reasons. Yes called to reschedule. Yet they can cancel your appointment well you're sitting in the office waiting.

Absolutely the worst dental office! No professionalism, ridiculous appointment wait times. Lied and said we've missed appts even though I've taken her every single time and this mama is never late for anything. Don't waste your time. If I could give less then 1 star, I definitely would.

About ten minutes ago I called this office to schedule a new patient or emergency appointment for my daughter, who has a tooth that became sharp and is cutting into her tongue. I asked about getting her in the office tomorrow. The receptionist's deadpan response (in contrary to the "Emergency services" their own office lists on this very Google profile page): "We're not doin' any emergency appointments, ma'am." Click. Be better. I even pushed "6" for New Patient... because my kid *was* about to be a new patient. Not any more.

first time at 1520 sheridan location, the staff was very nice and professional, I had problems with my teeth including broken and cracked tooth , it was painful but my hygienist was understandable, gave norvacaine jell form to numb my gums ,was very attentive and concerned, very informative on every step done, I met a dentist young lady explained my situation and options, I have a follow up appt ,waiting for their call after insurance information is returned from carrier, office is very clean, will see them again. for a further cleaning and then procedure to follow on broken tooth , was recommended to keep taking advil for pain, until my next appt, i will be happy to have my teeth repaired to normal.

I wanna thank you better smiles of wyn I was comfortable with the doctor who performed my procedure i didn't feel thing and they were quick and knowledgeable best dentist experience I've ever had thank you