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Embrace Orthodontics provides comprehensive orthodontic treatment using advanced technology including Damon braces, Invisalign clear aligners, and digital impressions.
About Embrace Orthodontics
Evening and weekend responses to patient questions, plus Dr. Andrew Palermo now leading care after a prior doctor's departure, mark this Delmar practice.
Embrace Orthodontics draws attention for answering calls and emails outside normal office hours, including fixing a retainer from another practice when no one else would. Dr. Andrew Palermo is noted for consulting with other orthodontists on a complex birth-defect case to plan non-invasive care, and families mention using the practice across several children's braces over the years. The Delmar location is called convenient and set in a quiet residential area, and several reviews note treatment for anxious kids and patients transferring mid-treatment from elsewhere.
Summary of 61 patient reviews, September 2018–September 2026, updated September 2026
Embrace Orthodontics provides comprehensive orthodontic treatment using advanced technology including Damon braces, Invisalign clear aligners, and digital impressions.
Dr. Andrew Palermo treats patients of all ages—children, teens, and adults—in a warm, boutique environment with customized care.
Treatments offered
Who They Treat
Embrace Orthodontics provides orthodontic treatment for the following age groups:
Technology & Equipment
Embrace Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Andrew Palermo, DDS
NPI verified · no bio or photo on file
Insurance accepted
9 plans listedWhat patients say
Latest review 8 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
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| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 32 | 0 |
| The orthodontist | 26 | 3 |
| Treatment results | 18 | 1 |
| Great with kids | 14 | 0 |
| Clear explanations | 10 | 0 |
| Scheduling & wait times | 8 | 1 |
| Gentle, comfortable care | 7 | 0 |
| Office & technology | 6 | 0 |
Recent reviews from Google
I am using my husband’s phone to write this review on Embrace Orthodontics. I was referred to Dr. Palermo for a third opinion. He examined my teeth, answered my questions, and gave me his expert opinion. This was all free of charge. He and his staff are highly professional. I would definitely recommend the Embrace Orthodontics Team. Paulette Mahar
I’ve been a patient at Embrace Orthodontics for 4 years, and they’ve treated us like family every time we come in. Would recommend for anyone looking for a good orthodontist in the capital region!
Dr. Palermo and all of his staff are SO nice, friendly, professional and efficient!! I had Invisaligns made and they checked my progression frequently over 1 1/2 years, with follow ups continuing until we are both completely satisfied. ⭐⭐⭐⭐⭐ Thank you
I can’t say enough wonderful things about Embrace Orthodontics. From the moment you walk in, you’re treated like family. The entire team creates such a warm, welcoming environment that immediately puts you at ease. One of the things I appreciate most is that you never feel rushed. They take the time to answer every question thoroughly and make sure you feel comfortable and confident with your treatment. No concern ever feels too small or bothersome, which really speaks to how much they care about their patients. The office itself is immaculate—clean, modern, and well-organized—and the staff is not only incredibly kind, but also highly knowledgeable and professional. You can tell they take pride in both their work and the experience they provide. Their attention to detail, genuine compassion, and commitment to excellence truly set them apart. I would highly recommend Embrace Orthodontics to anyone looking for top-quality care in a supportive and friendly environment.
We cannot have enough great things to say about Dr. Palermo and the entire staff at Embrace. They were very thorough about what to expect for orthodontics, clearly laid out the treatment plan and happily answered all our questions thoughtfully. The transformation in our teenagers teeth was unbelievable and faster than what our expectations were. Lastly, and most important in my opinion, everyone here actually cares!! We needed to be seen same day due to a conflicting appointment, during a snowstorm, and Dr. Palermo went out of his way and well beyond what was necessary to see our child. He stayed late and got our child’s work done without hesitation. Customer service may be non-existent many places these days, but it’s thriving here! Thank you Dr. Palermo and team, you all rock!
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