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Board CertifiedAAO MemberAccepting new patients

Embrace Orthodontics

Embrace Orthodontics provides comprehensive orthodontic treatment using advanced technology including Damon braces, Invisalign clear aligners, and digital impressions.

500 Kenwood Ave, Delmar, Bethlehem, NY 12054
4.8(64 reviews)
Call Now(518) 439-9339WebsiteDirections

About Embrace Orthodontics

Evening and weekend responses to patient questions, plus Dr. Andrew Palermo now leading care after a prior doctor's departure, mark this Delmar practice.

Embrace Orthodontics draws attention for answering calls and emails outside normal office hours, including fixing a retainer from another practice when no one else would. Dr. Andrew Palermo is noted for consulting with other orthodontists on a complex birth-defect case to plan non-invasive care, and families mention using the practice across several children's braces over the years. The Delmar location is called convenient and set in a quiet residential area, and several reviews note treatment for anxious kids and patients transferring mid-treatment from elsewhere.

Summary of 61 patient reviews, September 2018–September 2026, updated September 2026

Embrace Orthodontics provides comprehensive orthodontic treatment using advanced technology including Damon braces, Invisalign clear aligners, and digital impressions.

Dr. Andrew Palermo treats patients of all ages—children, teens, and adults—in a warm, boutique environment with customized care.

Treatments offered

Early TreatmentEarly TreatmentInvisalignInvisalignSelf-Ligating BracesSelf-Ligating BracesClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear BracesSurgical OrthodonticsSurgical OrthodonticsRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Embrace Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Embrace Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning

Orthodontists at this office

provider
headshot

Dr. Andrew Palermo, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients

Insurance accepted

9 plans listed
AetnaBlue Cross Blue ShieldCignaDelta DentalGuardianMetLifePrincipal FinancialUnited Concordia
The office accepts insurance and will file claims as a courtesy. Patients should bring their insurance card to the initial consultation to determine coverage. Insurance policies vary and not all plans cover orthodontic treatment.

What patients say

Latest review 8 weeks ago

What patients praise

  • Reviews mention the practice responding to questions during evenings and weekends and resolving issues like a retainer from another office.
  • Dr. Andrew Palermo is described going out of his way, including seeing a child same-day during a snowstorm and consulting outside orthodontists on a complex case.
  • Several reviews describe handling anxious or nervous patients, including reducing a high-anxiety child's coaxing time significantly during appointments.

Things to know

  • A few reviews mention frustration when the orthodontist declined to coordinate with an outside specialist on a complex case.

Who it suits

  • Families with multiple children in treatment
  • Patients transferring mid-treatment from another practice
  • Anxious or nervous patients

Doctors patients mention

  • Dr. Andrew Palermo · 30 reviews
Last 12 months
9 reviews
averaging 5.0★
Owner replies
36% of reviews
Reviews per month
8
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20236
Dec 20230
Jan 20243
Feb 20241
Mar 20240
Apr 20240
May 20240
Jun 20242
Jul 20242
Aug 20240
Sep 20241
Oct 20242
Nov 20248
Dec 20240
Jan 20251
Feb 20255
Mar 20251
Apr 20250
May 20250
Jun 20253
Jul 20251
Aug 20251
Sep 20251
Oct 20250
Nov 20251
Dec 20250
Jan 20260
Feb 20261
Mar 20261
Apr 20261
May 20261
Jun 20262
Jul 20260
Aug 20260
Sep 20262
Star ratings
  • 5★67
  • 4★0
  • 3★0
  • 2★1
  • 1★2
Average rating by year
  • 20175.0
  • 20185.0
  • 20195.0
  • 20204.5
  • 20215.0
  • 20225.0
  • 20235.0
  • 20244.6
  • 20255.0
  • 20265.0
1★5★
Treatments patients mention
  • Braces21
  • Invisalign / clear aligners5
What patients talk about
PraiseCriticism
  • Friendly staff32
  • The orthodontist26 / 3
  • Treatment results18 / 1
  • Great with kids14
  • Clear explanations10
  • Scheduling & wait times8 / 1
  • Gentle, comfortable care7
  • Office & technology6
What patients talk about
ThemePraiseCriticism
Friendly staff320
The orthodontist263
Treatment results181
Great with kids140
Clear explanations100
Scheduling & wait times81
Gentle, comfortable care70
Office & technology60

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Recent reviews from Google

4.8
64 reviews
Francis Mahar (Frank)
Francis Mahar (Frank)
3 months ago
“

I am using my husband’s phone to write this review on Embrace Orthodontics. I was referred to Dr. Palermo for a third opinion. He examined my teeth, answered my questions, and gave me his expert opinion. This was all free of charge. He and his staff are highly professional. I would definitely recommend the Embrace Orthodontics Team. Paulette Mahar

Review from Google

Emmett Hartman
Emmett Hartman
3 months ago
“

I’ve been a patient at Embrace Orthodontics for 4 years, and they’ve treated us like family every time we come in. Would recommend for anyone looking for a good orthodontist in the capital region!

Review from Google

Janice
Janice
4 months ago
“

Dr. Palermo and all of his staff are SO nice, friendly, professional and efficient!! I had Invisaligns made and they checked my progression frequently over 1 1/2 years, with follow ups continuing until we are both completely satisfied. ⭐⭐⭐⭐⭐ Thank you

Review from Google

Jeannine LaPorta
Jeannine LaPorta
5 months ago
“

I can’t say enough wonderful things about Embrace Orthodontics. From the moment you walk in, you’re treated like family. The entire team creates such a warm, welcoming environment that immediately puts you at ease. One of the things I appreciate most is that you never feel rushed. They take the time to answer every question thoroughly and make sure you feel comfortable and confident with your treatment. No concern ever feels too small or bothersome, which really speaks to how much they care about their patients. The office itself is immaculate—clean, modern, and well-organized—and the staff is not only incredibly kind, but also highly knowledgeable and professional. You can tell they take pride in both their work and the experience they provide. Their attention to detail, genuine compassion, and commitment to excellence truly set them apart. I would highly recommend Embrace Orthodontics to anyone looking for top-quality care in a supportive and friendly environment.

Review from Google

Matt Frank
Matt Frank
7 months ago
“

We cannot have enough great things to say about Dr. Palermo and the entire staff at Embrace. They were very thorough about what to expect for orthodontics, clearly laid out the treatment plan and happily answered all our questions thoughtfully. The transformation in our teenagers teeth was unbelievable and faster than what our expectations were. Lastly, and most important in my opinion, everyone here actually cares!! We needed to be seen same day due to a conflicting appointment, during a snowstorm, and Dr. Palermo went out of his way and well beyond what was necessary to see our child. He stayed late and got our child’s work done without hesitation. Customer service may be non-existent many places these days, but it’s thriving here! Thank you Dr. Palermo and team, you all rock!

Review from Google

Read all 64 reviews on Google →

Questions about this practice

What orthodontic treatments does Embrace Orthodontics offer?+
Embrace Orthodontics offers: Early Treatment, Invisalign, Self-Ligating Braces, Clear Aligners, Traditional Braces, Clear Braces, Surgical Orthodontics, Retainers.
Does Embrace Orthodontics accept dental insurance?+
Embrace Orthodontics accepts Aetna, Blue Cross Blue Shield, Cigna, Delta Dental, Guardian, and others.
Does Embrace Orthodontics offer free consultations?+
Yes, Embrace Orthodontics offers a free initial orthodontic consultation. Call (518) 439-9339 to schedule.
Is Embrace Orthodontics accepting new patients?+
Embrace Orthodontics is currently welcoming new patients in Bethlehem, NY. Call (518) 439-9339 to schedule.
Where is Embrace Orthodontics located?+
Embrace Orthodontics is located at 500 Kenwood Ave, Delmar. Get directions: https://maps.google.com/?cid=16571682921551649794&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Embrace Orthodontics?+
Embrace Orthodontics office hours: Mon 8:30 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 9:00 AM–6:00 PM, Thu 9:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Who are the orthodontists at Embrace Orthodontics?+
Embrace Orthodontics is staffed by Dr. Andrew Palermo. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Embrace Orthodontics?+
Embrace Orthodontics has a 4.8-star rating based on 64 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
500 Kenwood Ave, Delmar
Bethlehem, NY 12054
Get Directions
(518) 439-9339
albanycountybraces.com/
Open in Google Maps
Accepting new patients
Free Consultation
Weekend Hours
Evening Hours

Programs & Discounts

Referral Program

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:30 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed

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