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Accepting new patients

Yellowstone Family Dental

Yellowstone Family Dental in Billings, Montana, provides orthodontic care for children and adults seeking straighter teeth and improved oral health.

1045 N 27th St, Billings, MT 59101
4.7(813 reviews)
Call Now(406) 489-9120WebsiteDirections
Yellowstone Family Dental

About Yellowstone Family Dental

Cozy blankets, gentle numbing, and calm explanations from doctors like Dr. Matthew Larsen and Dr. Havens help ease young kids and worried patients through visits.

Yellowstone Family Dental is a general dental practice that also offers Invisalign for patients interested in straightening their teeth. Reviews often mention a calm, kid-friendly atmosphere, with cozy touches like blankets and goodie bags helping anxious patients and young children get through appointments. The office is regularly described as clean and equipped with modern technology, and doctors are noted for explaining treatment options and answering questions before moving forward. Some reviews raise concerns about billing surprises and long waits for routine scheduling.

Summary of 200 patient reviews, March 2020–September 2026, updated September 2026

Yellowstone Family Dental in Billings, Montana, provides orthodontic care for children and adults seeking straighter teeth and improved oral health.

Dr. Matthew Larsen, Dr. Luke Highley, and Dr. Chase Pearson offer Invisalign treatment for patients who prefer a clear aligner system. The practice uses digital impressions and intraoral scanning technology to capture precise images of patients' teeth without traditional molds. Yellowstone Family Dental serves as an in-network provider for most major dental insurance plans. The practice files claims on behalf of patients and provides a complimentary benefits evaluation during the first visit. Payment plans are available for those who need flexible financing options, and the practice accepts CareCredit for orthodontic treatment costs. New patients can schedule a free consultation to discuss treatment goals and financial arrangements. Online booking is available for patients in the Billings area who want to schedule appointments electronically. The practice has received a 4.7 rating based on 813 Google reviews. Treatment planning depends on individual diagnostic findings and patient-specific factors that can only be determined through clinical examination.

Treatments offered

InvisalignInvisalign
GuidesHow much does Invisalign cost? →Payment options & financing →

Who They Treat

Yellowstone Family Dental provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Adults
Ages 18+

Technology & Equipment

Yellowstone Family Dental uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Cone Beam CT (3D X-Ray)

Orthodontists at this office

provider
headshot

Dr. Matthew Larsen, DMD

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Luke Highley, DMD

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Chase Pearson

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

30 plans listed
AllegianceAmeritasBlue Cross Blue ShieldCignaCovenent ServicesDearborn NationalDelta DentalDelta Dental PPO
In-network providers for listed plans. We file most claims for patients. Complimentary benefits evaluation provided at first visit.

What patients say

Latest review 6 weeks ago

What patients praise

  • Comfort measures like blankets, gentle numbing, and calm reassurance help anxious patients and young children get through procedures.
  • The office is frequently described as clean and outfitted with modern equipment, including ceiling TVs during procedures.
  • Doctors are noted for walking patients through treatment options and answering questions before recommending procedures.

Things to know

  • A number of reviews describe unexpected costs or confusion over insurance coverage, including one report of a much higher quote than expected.
  • Some reviews mention long waits for routine scheduling, including cleanings booked out many months in advance.

Who it suits

  • Anxious or nervous patients
  • Young children

Doctors patients mention

  • Dr. Matthew Larsen · 7 reviews
  • Dr. Luke Highley · 3 reviews
  • Dr. Havens · 6 reviews

Orthodontic care in reviews

Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.

Last 90 days
20 reviews
averaging 4.6★
Last 12 months
46 reviews
averaging 4.2★
Owner replies
45% of reviews
Reviews per month
17
Oct 2023Sep 2026
Reviews per month
Oct 202314
Nov 20232
Dec 20230
Jan 20240
Feb 20242
Mar 20243
Apr 20240
May 20241
Jun 20241
Jul 20240
Aug 20245
Sep 20242
Oct 20246
Nov 20241
Dec 20241
Jan 20251
Feb 202512
Mar 20254
Apr 20250
May 20251
Jun 20252
Jul 20252
Aug 20254
Sep 20256
Oct 20252
Nov 20254
Dec 20253
Jan 20263
Feb 20269
Mar 20263
Apr 20261
May 20260
Jun 20261
Jul 20260
Aug 20263
Sep 202617
Average rating by year
  • 20184.8
  • 20194.8
  • 20204.8
  • 20214.5
  • 20224.0
  • 20234.0
  • 20243.7
  • 20254.2
  • 20264.3
1★5★
What patients talk about
PraiseCriticism
  • Friendly staff85 / 13
  • The dentist32 / 8
  • Gentle, comfortable care28 / 6
  • Cost, insurance & financing8 / 17
  • Scheduling & wait times10 / 12
  • Clear explanations12 / 6
  • Treatment results11 / 3
  • Responsiveness8 / 7
What patients talk about
ThemePraiseCriticism
Friendly staff8513
The dentist328
Gentle, comfortable care286
Cost, insurance & financing817
Scheduling & wait times1012
Clear explanations126
Treatment results113
Responsiveness87

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Recent reviews from Google

4.7
813 reviews
Liz Wilson
Liz Wilson
2 weeks ago
“

I went to YellowstoneFamily Dental today. I was expecting the worse. But to my surprise I was treated like they knew me as if we were friends. When Dr Havens came in, he shook my hand. He let me tell him what I thought I wanted. Then he gave me idea's he had. Kattie and Mac were so understanding. I will be having my dental work done only there. If you have dentist nervous problems. Please give Yellowstone Family Dental a try. You won't regret it. Thank you M, Wilson

Review from Google

Chris Wood
Chris Wood
Edited a month ago
“

Do not let Dr. Havens perform procedures on your loved ones. He was so aggressive giving anesthetic injections to my wife that she was literally writhing in pain in the dental chair while he was giving the injections and he made no effort to acknowledge the pain and discomfort he was clearly causing or change his technique. Some of the anesthesia also went down my wife's throat during the injection procedure. My wife was left in tears and visibly shaken from the trauma he caused when he was finished. He also aggressively reached into my wife's lap and snatched her napkins she had brought with her out of her lap and threw them in the garbage with no explanation. A man aggressively reaching into a woman's lap is extremely unprofessional. When we asked him to apologize to my wife for the trauma he had caused when giving her the injections his response was "I have nothing to apologize for" and he then left the exam room. I do not recommend this dentist for anyone. We will not be returning to this dental practice. Update to Owner's Response: I accompanied my wife to this clinic and witnessed an incredibly unprofessional experience. The dentist administered numbing injections so aggressively that my wife was reduced to tears, which has never happened in her 25 years of dental visits. The dentist ignored her obvious pain, refused to adjust his technique, and later refused to apologize for the trauma caused. Furthermore, after the injections, he reached into my wife's lap without permission or explanation to snatch her personal tissues and throw them away so she couldn't wipe her tears. Management's response to our complaint was completely inaccurate, falsely claiming there was a language barrier and blaming the patient instead of taking accountability. Avoid this place if you expect gentle care and professional boundaries.

Review from Google

Joe
Joe
5 months ago
“

Just had to leave a review two people will know what this place is all about. Very unprofessional they lie about co-pays and bills ! When I went to get a scan for my jaw it was very uncomfortable, the doctors assistant asked me don't you want to see if you have cavities? Very degrading and she laughed. Please people do not go here they are horrible and they should be shut down, on top of I had to wait over a half hour after my scheduled appointment time

Review from Google

Baan Thai Bodyworks
Baan Thai Bodyworks
5 months ago
“

I just had a teeth cleaning today by Chanelle, and it was a pleasant experience from start to finish. She was gentle yet thorough, and I could really feel the difference afterward—my teeth felt smooth, fresh, and noticeably cleaner.

Review from Google

Elaine Nelson
Elaine Nelson
6 months ago
“

I have always had anxiety over dental visits. My experience with everyone at Yellowstone Family Dental has been so positive that I no longer have any qualms at all. They are pain free, pleasant, and supportive. I highly recommend them.

Review from Google

Read all 813 reviews on Google →

Questions about this practice

What orthodontic treatments does Yellowstone Family Dental offer?+
Yellowstone Family Dental offers: Invisalign.
Does Yellowstone Family Dental accept dental insurance?+
Yellowstone Family Dental accepts Allegiance, Ameritas, Blue Cross Blue Shield, Cigna, Covenent Services, and others.
Does Yellowstone Family Dental offer free consultations?+
Yes, Yellowstone Family Dental offers a free initial orthodontic consultation. Call (406) 489-9120 to schedule.
Is Yellowstone Family Dental accepting new patients?+
Yellowstone Family Dental is currently welcoming new patients in Billings, MT. Call (406) 489-9120 to schedule.
Where is Yellowstone Family Dental located?+
Yellowstone Family Dental is located at 1045 N 27th St. Get directions: https://maps.google.com/?cid=552438266850905008&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Yellowstone Family Dental?+
Yellowstone Family Dental office hours: Mon 7:00 AM–5:00 PM, Tue 7:00 AM–5:00 PM, Wed 7:00 AM–5:00 PM, Thu 7:00 AM–5:00 PM, Fri 8:00 AM–3:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Yellowstone Family Dental offer payment plans?+
Yes, Yellowstone Family Dental offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Yellowstone Family Dental?+
Yellowstone Family Dental is staffed by Dr. Matthew Larsen, Dr. Luke Highley, Dr. Chase Pearson.
What is the patient rating for Yellowstone Family Dental?+
Yellowstone Family Dental has a 4.7-star rating based on 813 patient reviews on Google.
How long has Yellowstone Family Dental been in practice?+
Yellowstone Family Dental has been providing orthodontic care since 2003, serving the Billings, MT community for over 23 years.

Research with AI

ChatGPTPerplexityClaude
1045 N 27th St
Billings, MT 59101
Get Directions
(406) 489-9120
billingsmtdentist.com/
Open in Google Maps
Accepting new patients
Est. 2003
Free Consultation
Payment Plans Available
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon7:00 AM – 5:00 PM
Tue7:00 AM – 5:00 PM
Wed7:00 AM – 5:00 PM
Thu7:00 AM – 5:00 PM
Fri8:00 AM – 3:00 PM
SatClosed
SunClosed

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