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Yellowstone Family Dental in Billings, Montana, provides orthodontic care for children and adults seeking straighter teeth and improved oral health.

About Yellowstone Family Dental
Cozy blankets, gentle numbing, and calm explanations from doctors like Dr. Matthew Larsen and Dr. Havens help ease young kids and worried patients through visits.
Yellowstone Family Dental is a general dental practice that also offers Invisalign for patients interested in straightening their teeth. Reviews often mention a calm, kid-friendly atmosphere, with cozy touches like blankets and goodie bags helping anxious patients and young children get through appointments. The office is regularly described as clean and equipped with modern technology, and doctors are noted for explaining treatment options and answering questions before moving forward. Some reviews raise concerns about billing surprises and long waits for routine scheduling.
Summary of 200 patient reviews, March 2020–September 2026, updated September 2026
Yellowstone Family Dental in Billings, Montana, provides orthodontic care for children and adults seeking straighter teeth and improved oral health.
Dr. Matthew Larsen, Dr. Luke Highley, and Dr. Chase Pearson offer Invisalign treatment for patients who prefer a clear aligner system. The practice uses digital impressions and intraoral scanning technology to capture precise images of patients' teeth without traditional molds. Yellowstone Family Dental serves as an in-network provider for most major dental insurance plans. The practice files claims on behalf of patients and provides a complimentary benefits evaluation during the first visit. Payment plans are available for those who need flexible financing options, and the practice accepts CareCredit for orthodontic treatment costs. New patients can schedule a free consultation to discuss treatment goals and financial arrangements. Online booking is available for patients in the Billings area who want to schedule appointments electronically. The practice has received a 4.7 rating based on 813 Google reviews. Treatment planning depends on individual diagnostic findings and patient-specific factors that can only be determined through clinical examination.
Treatments offered
Who They Treat
Yellowstone Family Dental provides orthodontic treatment for the following age groups:
Technology & Equipment
Yellowstone Family Dental uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Matthew Larsen, DMD
NPI verified · no bio or photo on file
Dr. Luke Highley, DMD
NPI verified · no bio or photo on file
Dr. Chase Pearson
NPI verified · no bio or photo on file
Insurance accepted
30 plans listedWhat patients say
Latest review 6 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
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| Sep 2026 | 17 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 85 | 13 |
| The dentist | 32 | 8 |
| Gentle, comfortable care | 28 | 6 |
| Cost, insurance & financing | 8 | 17 |
| Scheduling & wait times | 10 | 12 |
| Clear explanations | 12 | 6 |
| Treatment results | 11 | 3 |
| Responsiveness | 8 | 7 |
Recent reviews from Google
I went to YellowstoneFamily Dental today. I was expecting the worse. But to my surprise I was treated like they knew me as if we were friends. When Dr Havens came in, he shook my hand. He let me tell him what I thought I wanted. Then he gave me idea's he had. Kattie and Mac were so understanding. I will be having my dental work done only there. If you have dentist nervous problems. Please give Yellowstone Family Dental a try. You won't regret it. Thank you M, Wilson
Do not let Dr. Havens perform procedures on your loved ones. He was so aggressive giving anesthetic injections to my wife that she was literally writhing in pain in the dental chair while he was giving the injections and he made no effort to acknowledge the pain and discomfort he was clearly causing or change his technique. Some of the anesthesia also went down my wife's throat during the injection procedure. My wife was left in tears and visibly shaken from the trauma he caused when he was finished. He also aggressively reached into my wife's lap and snatched her napkins she had brought with her out of her lap and threw them in the garbage with no explanation. A man aggressively reaching into a woman's lap is extremely unprofessional. When we asked him to apologize to my wife for the trauma he had caused when giving her the injections his response was "I have nothing to apologize for" and he then left the exam room. I do not recommend this dentist for anyone. We will not be returning to this dental practice. Update to Owner's Response: I accompanied my wife to this clinic and witnessed an incredibly unprofessional experience. The dentist administered numbing injections so aggressively that my wife was reduced to tears, which has never happened in her 25 years of dental visits. The dentist ignored her obvious pain, refused to adjust his technique, and later refused to apologize for the trauma caused. Furthermore, after the injections, he reached into my wife's lap without permission or explanation to snatch her personal tissues and throw them away so she couldn't wipe her tears. Management's response to our complaint was completely inaccurate, falsely claiming there was a language barrier and blaming the patient instead of taking accountability. Avoid this place if you expect gentle care and professional boundaries.
Just had to leave a review two people will know what this place is all about. Very unprofessional they lie about co-pays and bills ! When I went to get a scan for my jaw it was very uncomfortable, the doctors assistant asked me don't you want to see if you have cavities? Very degrading and she laughed. Please people do not go here they are horrible and they should be shut down, on top of I had to wait over a half hour after my scheduled appointment time
I just had a teeth cleaning today by Chanelle, and it was a pleasant experience from start to finish. She was gentle yet thorough, and I could really feel the difference afterward—my teeth felt smooth, fresh, and noticeably cleaner.
I have always had anxiety over dental visits. My experience with everyone at Yellowstone Family Dental has been so positive that I no longer have any qualms at all. They are pain free, pleasant, and supportive. I highly recommend them.
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