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Thompson Family Dentistry is a family dental practice in Billings, Montana, serving patients of all ages with general dentistry services including preventative care, restorative treatments, implants, and orthodontics.

About Thompson Family Dentistry
A smooth handoff from Dr. Dorow and Dr. Shaub to Dr. Lisa Thompson, paired with quick weekend fixes for broken teeth, marks this Billings practice.
Thompson Family Dentistry is a general dental practice that also offers Invisalign, and reviews often highlight how quickly the team responds to problems, from weekend tooth repairs to expedited retainers for a traveling patient. Several reviewers describe the transition from Dr. Dorow and Dr. Shaub to Dr. Lisa Thompson as smooth, with care quality holding steady under her. Reviews also note an absence of high-pressure sales tactics, with the office contrasted favorably against more money-driven practices, and a comfortable atmosphere for anxious patients.
Summary of 200 patient reviews, April 2018–August 2026, updated September 2026
Thompson Family Dentistry is a family dental practice in Billings, Montana, serving patients of all ages with general dentistry services including preventative care, restorative treatments, implants, and orthodontics.
Dr. Lisa Thompson is a Certified Invisalign Provider offering teeth straightening as an alternative to traditional braces.
Treatments offered
Who They Treat
Thompson Family Dentistry provides orthodontic treatment for the following age groups:
Orthodontists at this office
Dr. Lisa Thompson, DDS
NPI verified · no bio or photo on file
Dr. Gregory Dorow
NPI verified · no bio or photo on file
Dr. Daniel Shaub
NPI verified · no bio or photo on file
Insurance accepted
What patients say
Latest review 7 weeks ago
What patients praise
Who it suits
Doctors patients mention
Orthodontic care in reviews
The few reviews mentioning Invisalign describe expedited retainer work for a traveling patient, numbing shots used during aligner glue removal to reduce discomfort, and one treatment completed in under a year with attention to detail.
| Oct 2023 | 2 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 1 |
| Jan 2024 | 2 |
| Feb 2024 | 3 |
| Mar 2024 | 5 |
| Apr 2024 | 3 |
| May 2024 | 1 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 2 |
| Sep 2024 | 1 |
| Oct 2024 | 0 |
| Nov 2024 | 5 |
| Dec 2024 | 5 |
| Jan 2025 | 5 |
| Feb 2025 | 3 |
| Mar 2025 | 4 |
| Apr 2025 | 6 |
| May 2025 | 4 |
| Jun 2025 | 6 |
| Jul 2025 | 7 |
| Aug 2025 | 3 |
| Sep 2025 | 6 |
| Oct 2025 | 3 |
| Nov 2025 | 6 |
| Dec 2025 | 4 |
| Jan 2026 | 1 |
| Feb 2026 | 4 |
| Mar 2026 | 3 |
| Apr 2026 | 12 |
| May 2026 | 4 |
| Jun 2026 | 1 |
| Jul 2026 | 2 |
| Aug 2026 | 6 |
| Sep 2026 | 1 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 77 | 1 |
| The dentist | 59 | 1 |
| Gentle, comfortable care | 33 | 0 |
| Clear explanations | 21 | 0 |
| Scheduling & wait times | 22 | 1 |
| Responsiveness | 17 | 0 |
| Cost, insurance & financing | 11 | 2 |
| Office & technology | 10 | 0 |
Recent reviews from Google
I always enjoy the friendly top notch dentistry experience that I receive from this wonderful organization…🩷👍
Very friendly and professional. Genuinely care about your dental needs.
I've been going here for about 5 years now. I have a pain condition that the staff have been incredibly considerate of every single visit, to the point that I no longer dread the after effects of a simple dental checkup. I've also had a couple fillings needed that Dr. Thompson took care of over the years and she and her staff were so incredibly efficient and gentle that I would almost call it relaxing (if it weren't for the whole tooth drilling thing).
Friendly people who were genuinely interested in me and my concerns. A careful thorough cleaning of my teeth and explanation of the condition of my teeth and gums. Took pictures of my teeth so that I could see the issues that needed attention. I was impressed.
First experience at Thompson Family Dentistry was wonderful! Usually X-rays are a horrible experience for me but Alex was so patient and kind without rushing or dragging out the process. Dr Thompson was also kind in giving her diagnosis and walking through what my future appointments will be like. I didn’t feel like anyone was trying to sell me on services I didn’t need, just giving it to me straight with no judgement. The wonderful ladies at the desk were amazing at letting me know what I can expect for scheduling and cost. I’m very happy to have found this dentist office, they make me look forward to my next visit! Thank you!!
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