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Smiles Change Lives is an AAO member orthodontic practice in Kansas City, MO.

About Smiles Change Lives
A low-cost braces program charging around $650 instead of thousands, though families report waitlists stretching four to five years.
Smiles Change Lives operates as a subsidized orthodontic program built for cost-conscious families, with braces priced near $650 rather than the typical out-of-pocket rate. Reviews often mention the long wait to get an appointment, sometimes four to five years, and several note that communication about waitlist status can be sparse or slow. When treatment does begin, reviews describe corrected overcrowding and noticeable improvement within months, along with a positive effect on children's self-image.
Summary of 28 patient reviews, August 2018–May 2026, updated September 2026
Treatments offered
Who They Treat
Smiles Change Lives provides orthodontic treatment for the following age groups:
What patients say
Latest review 6 months ago
What patients praise
Things to know
Who it suits
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| Theme | Praise | Criticism |
|---|---|---|
| Cost, insurance & financing | 4 | 7 |
| Treatment timeline | 3 | 8 |
| Responsiveness | 1 | 5 |
| Great with kids | 5 | 0 |
| Friendly staff | 3 | 1 |
| Clear explanations | 1 | 1 |
| Treatment results | 2 | 0 |
| Gentle, comfortable care | 1 | 0 |
Recent reviews from Google
Totally legitimate. My daughter just got her braces put in and we’re so grateful that what should have cost thousands of dollars only cost $650 because of this program. Also it took only 5 months from application to when she got her braces.
I’m in the same situation as many others stated with older children. My daughter’s hopes were up thinking she would get braces. Every month for nearly 4 years I would receive an email stating she was still on the waitlist. No response to any emails inquiring on the status. But, they had no problem reading to me the email I sent to them once I finally was able to speak with someone. I never looked for alternative options being I continuously received emails stating “my daughter is still on the waitlist”. Mind you, I applied when she was 15. Now at 19 years old, no notice stating she has aged out until I called them. If you cannot assist once a child ages out, then you should refund the application fee. The lack of communication is poor business. If your low income can afford to throw away $30, by all means apply. Otherwise, I wouldn’t bother with the program. Don’t lead people on to then rip them off & not communicate.
This "organization" is a joke and a scam, they don't respond to emails for months until you pay. Then they respond and say the have nothing in your area, when asked for a refund they simply stopped responding to emails again. I have all the emails to prove it. Reporting to my bank for fraud.
This is not a scam...I thought about it being a scam but I tried it and my daughter has been happy she finally has her braces....truly a blessing and all it cost me was $650. I really appreciate these people they have been a blessing and the orthodontist is wonderful as well that the work with.
100% SCAM! My daughter has been on the waiting list for four years. The only communication I've received is an email every six months, informing us that she is still on the waiting list. They never call or provide any other options. I regret wasting my money on these scammers. Don't let yourself be cheated by these crooks!
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