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Bates Orthodontics
Bates Orthodontics offers comprehensive orthodontic care for the entire family, including early intervention, adolescent treatment, and adult orthodontics.
2701 University Ave SE # 101, Minneapolis, MN 55414
4.0(39 reviews)
About Bates Orthodontics
Dr. Sean P. Bates has advised against an extraction another provider recommended, and the practice sees a steady mix of adults and mid-treatment transfer patients.
Bates Orthodontics draws a notable share of adults and patients transferring in partway through treatment elsewhere, and reviews often single out Dr. Sean P. Bates for walking through the reasoning behind a treatment plan, including one case where he disagreed with another provider's extraction recommendation. Retainer issues come up more here than typical, with several reviews noting quick same-day repairs alongside one account of a refit that led to a long-term bite problem. A handful of reviews mention rudeness at the front desk, a contrast to the warmth described toward the clinical staff.
Summary of 36 patient reviews, April 2015–August 2026, updated September 2026
Bates Orthodontics offers comprehensive orthodontic care for the entire family, including early intervention, adolescent treatment, and adult orthodontics.
Located in Hugo and Minneapolis, Minnesota, the practice uses state-of-the-art technology and traditional methods to deliver personalized treatment in a friendly, relaxing environment.
Treatments offered
Who They Treat
Bates Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Dr. Sean P. Bates
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
Insurance accepted
8 plans listedAetnaCignaDelta Dental PPODelta Dental PremierDenteMaxHumanaRenaissance DentalUnited Concordia
Bates Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 3 months ago
What patients praise
- Dr. Sean P. Bates is repeatedly noted for explaining treatment options thoroughly, including at least one instance of steering a patient away from an extraction another provider had suggested.
- The practice sees a notable number of adults and patients transferring mid-treatment from other offices.
- Broken or fallen retainers have reportedly been repaired same-day, in one case in under 30 minutes.
Things to know
- Several reviews describe the front desk as rude, even when the clinical experience was positive.
- A couple of reviews mention an insensitive comment from the doctor during an evaluation.
Who it suits
- Adults seeking orthodontic treatment
- Patients transferring mid-treatment from another provider
Doctors patients mention
- Dr. Sean P. Bates · 28 reviews
- Last 12 months
- 11 reviews
- averaging 4.6★
- Owner replies
- 0% of reviews
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- 5★33
- 4★1
- 3★1
- 2★1
- 1★8
- 20155.0
- 20175.0
- 20195.0
- 20203.0
- 20213.0
- 20223.8
- 20234.3
- 20243.6
- 20253.7
- 20264.6
1★5★
- Braces8
- Retainers4
PraiseCriticism
- The orthodontist24 / 2
- Friendly staff9 / 6
- Treatment results7 / 1
- Clear explanations4
- Gentle, comfortable care4
- Cost, insurance & financing3 / 1
- Scheduling & wait times2 / 1
- Office & technology2
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 24 | 2 |
| Friendly staff | 9 | 6 |
| Treatment results | 7 | 1 |
| Clear explanations | 4 | 0 |
| Gentle, comfortable care | 4 | 0 |
| Cost, insurance & financing | 3 | 1 |
| Scheduling & wait times | 2 | 1 |
| Office & technology | 2 | 0 |
Recent reviews from Google
4.0
39 reviews
Dennis Such
a month ago
Had a broken permanent retainer, and they got me fixed up quickly. Feels good as new!
Hunter Vang
2 months ago
I can't recommend Dr. Bates and his team highly enough! I've been coming here for nearly three years, finished my braces 2 years ago and have been on my retainers and the results have been absolutely fantastic. Dr. Bates is exceptional at what he does. He's always kind and takes the time to explain everything in detail. The support staff and assistants are equally amazing. Every time I visit, they greet me warmly, make sure I'm comfortable, and handle all the prep work with such care before Dr. Bates comes in for the main adjustments. I know the front desk staff can sometimes receive mixed reviews, but the front desk lady here has been nothing short of wonderful! She's always friendly, welcoming, and even takes a moment to chat with me about our shared interests while I check in or wait. If you're looking for top-notch orthodontic care in Minneapolis from a team that genuinely cares about their patients, this is definitely the place to go! 💯
Anna Bottesini
3 months ago
I would highly recommend Bates Orthodontics! After moving, I needed a new orthodontist. Dr. Bates did wonderful. The staff were always friendly and professional.
Hafza Da'ud
4 months ago
Dr Bates is a very honest person. I was told by another orthodontist that I'd have to remove teeth but he said it wasnt necessary. he also continuously asked me if im happy with my teeth progress and his staff are all very kind and polite:) I feel like my teeth are so perfect now that they almost appear fake. its actually unreal!!
Colleen Levy
4 months ago
It was easy to schedule an appointment within a week. This clinic has a very friendly team and they were transparent about their approach and pricing. Thank you!
Questions about this practice
What orthodontic treatments does Bates Orthodontics offer?
Bates Orthodontics offers: Early Treatment, Surgical Orthodontics, Traditional Braces.
Does Bates Orthodontics accept dental insurance?
Bates Orthodontics accepts Aetna, Cigna, Delta Dental PPO, Delta Dental Premier, DenteMax, and others.
Is Bates Orthodontics accepting new patients?
Bates Orthodontics is currently welcoming new patients in Minneapolis, MN. Call (612) 379-2424 or book online to schedule.
Where is Bates Orthodontics located?
Bates Orthodontics is located at 2701 University Ave SE # 101. Get directions: https://maps.google.com/?cid=10068092419033388657&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Bates Orthodontics?
Bates Orthodontics office hours: Mon 7:00 AM–5:00 PM, Tue 7:00 AM–5:00 PM, Wed 7:00 AM–5:00 PM, Thu 7:00 AM–5:00 PM, Fri 7:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Bates Orthodontics offer payment plans?
Yes, Bates Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Bates Orthodontics?
Bates Orthodontics is staffed by Dr. Sean P. Bates. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Bates Orthodontics?
Bates Orthodontics has a 4-star rating based on 39 patient reviews on Google.
Research with AI
Accepting new patients
Payment Plans Available
Evening Hours
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:00 AM – 5:00 PM
Tue7:00 AM – 5:00 PM
Wed7:00 AM – 5:00 PM
Thu7:00 AM – 5:00 PM
Fri7:00 AM – 5:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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