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Superior Orthodontics - Eastpointe is a board-certified orthodontic practice in St.
About Superior Orthodontics - Eastpointe
Dr. Kole-James builds custom treatment plans, and reviews often cite pricing $1,000 to $1,800 below competitors along with flexible payment options.
Reviews at this orthodontic practice frequently point to affordability, with payment plans and referral discounts helping families manage the cost of braces. Dr. Kole-James comes up often for building individualized treatment plans and walking anxious patients through each step before starting. Many notes describe gentle wire adjustments and a modern office atmosphere, though a number of reviewers mention scheduling hiccups and slow responses to billing questions.
Summary of 147 patient reviews, June 2018–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Superior Orthodontics - Eastpointe provides orthodontic treatment for the following age groups:
Technology & Equipment
Superior Orthodontics - Eastpointe uses modern orthodontic technology to deliver precise, comfortable treatment.
Insurance accepted
1 plan listedWhat patients say
Latest review 6 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
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| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 61 | 5 |
| The orthodontist | 31 | 4 |
| Scheduling & wait times | 15 | 9 |
| Great with kids | 17 | 1 |
| Treatment results | 13 | 1 |
| Cost, insurance & financing | 10 | 5 |
| Gentle, comfortable care | 13 | 0 |
| Office & technology | 11 | 2 |
Recent reviews from Google
What a wonderful Jesus filled orthodontics office. The staff is super amazing and Dr. Kole-James is so wonderful. Thank you for helping my daughter the way you have. ♥️
The staff here was amazing. Very personable and knowledgeable. We were welcomed and treated with care from the moment we entered the building. Would highly recommend
Left a review couple years ago i definitely deleted it. Hi, this is Monique White. I so unhappy with my teeth after getting my braces off 3 weeks ago. I felt incredibly rushed through the removal process, are my braces been paid off and I had to reschedule a couple appointments due to car issues when I finally went to the appointment they told me that I was getting my braces off which I never knew. I told them like hey I don’t want them off today and they told me well that’s not how that works the doctor never actually looked at my teeth to see if I was satisfied with my smile. I have noticeable gaps, overlapping, and uneven edges. They wanted to rescan my teeth for my retainer so I made an appointment when I got there the doctor was not even there I was told on my next appointment he would look at my teeth to see my gaps and things that I don’t like but I asked them why would yall scan my teeth for a retainer when I don’t like it he needs to do something about it. I didn’t even go back to get my teeth scanned because honestly, I don’t even think that he’s gonna do anything about it usually orthodontist see if you like your smile shave some of your teeth down to make it pretty even just make it look good. He did nothing. They literally just took my Braces off and sent me on my way so now I’m googling orthodontist because I think I should get my braces back on because I absolutely hate my teeth I definitely would not recommend this place.
Wonderful experience with Jazz she took real good care of my kids. And the staff in general is awesome. Always on top of everything and make sure you are good when you leave the office!
Superior orthodontist, I would highly recommend to any ethnicity, gender, race, etc. you have an amazing staff. I feel at home when I’m there and feel like I’m talking to my own aunties and uncles and grandmas and also long life friends at this orthodontist. This orthodontist not only strengthens and brightens your smile, but Also strengthens and brighten your character from start to finish and superior will always get 5+ stars from me . it’s good to see a business ran so smoothly and organized and understanding (SatchTMD)💯
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