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Bains Orthodontics
Bains Orthodontics is a family-oriented orthodontic practice serving the Lansing and Okemos communities, offering braces, Invisalign, retainers, and other treatments for children, teens, and adults.
4911 W St Joseph Hwy, Lansing, MI 48917
5.0(408 reviews)
About Bains Orthodontics
Dr. Balraj Bains and his staff are noted for calming anxious, sensory-sensitive children through expanders and early treatment, easing first-visit nerves.
Bains Orthodontics draws attention for how it handles kids who are nervous about appliances, with expanders and early treatment appearing more often in reviews than typical. Dr. Balraj Bains is described as gentle and unhurried, someone who explains each step and reviews insurance details before a family leaves the office. Many reviews come from households managing several children through treatment at once, and results with braces and Invisalign are described as satisfying, including cases where teeth ended up straight and gap-free.
Summary of 200 patient reviews, January 2025–September 2026, updated September 2026
Bains Orthodontics is a family-oriented orthodontic practice serving the Lansing and Okemos communities, offering braces, Invisalign, retainers, and other treatments for children, teens, and adults.
Led by Dr. Balraj Bains, who is ABO certified, the practice emphasizes personalized care and treating patients like family.
Treatments offered
Who They Treat
Bains Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
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Dr. Balraj Bains, DMD, MS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
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headshot
Ward, DDS MS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
3 plans listedDelta Dental Medicare AdvantageDelta Dental PPODelta Dental Premier
Bains Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 3 weeks ago
What patients praise
- Reviews describe Dr. Bains as patient with sensory-sensitive or anxious children, helping them work through fear of expanders and appliances over time.
- The office reviews insurance coverage and treatment steps with families before they leave, and appointments are noted for running with little wait.
- Multiple reviews mention finished results, including straight, gap-free smiles after braces or Invisalign.
Who it suits
- Families with several kids in treatment at once
- Anxious or sensory-sensitive children
- Young children starting early or phase-one treatment
Doctors patients mention
- Dr. Balraj Bains · 119 reviews
- Dr. Ward · 1 review
- Last 90 days
- 37 reviews
- averaging 5.0★
- Last 12 months
- 184 reviews
- averaging 5.0★
- Owner replies
- 42% of reviews
- Compared with Lansing
- Higher rated than 90%
- of 10 practices we track
28
Oct 2023Sep 2026
| Oct 2023 | 24 |
|---|---|
| Nov 2023 | 12 |
| Dec 2023 | 9 |
| Jan 2024 | 28 |
| Feb 2024 | 14 |
| Mar 2024 | 15 |
| Apr 2024 | 7 |
| May 2024 | 9 |
| Jun 2024 | 9 |
| Jul 2024 | 10 |
| Aug 2024 | 13 |
| Sep 2024 | 13 |
| Oct 2024 | 15 |
| Nov 2024 | 12 |
| Dec 2024 | 6 |
| Jan 2025 | 8 |
| Feb 2025 | 9 |
| Mar 2025 | 7 |
| Apr 2025 | 4 |
| May 2025 | 8 |
| Jun 2025 | 6 |
| Jul 2025 | 9 |
| Aug 2025 | 7 |
| Sep 2025 | 7 |
| Oct 2025 | 7 |
| Nov 2025 | 27 |
| Dec 2025 | 13 |
| Jan 2026 | 20 |
| Feb 2026 | 15 |
| Mar 2026 | 22 |
| Apr 2026 | 15 |
| May 2026 | 17 |
| Jun 2026 | 10 |
| Jul 2026 | 16 |
| Aug 2026 | 14 |
| Sep 2026 | 7 |
- 5★448
- 4★8
- 3★0
- 2★0
- 1★1
- 20235.0
- 20245.0
- 20255.0
- 20264.9
1★5★
- Braces38
- Expanders & appliances6
- Invisalign / clear aligners5
- Early (phase 1) treatment5
- Retainers4
PraiseCriticism
- The orthodontist40
- Great with kids35
- Clear explanations32
- Friendly staff30
- Gentle, comfortable care24
- Scheduling & wait times18 / 1
- Treatment results17
- Cost, insurance & financing9
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 40 | 0 |
| Great with kids | 35 | 0 |
| Clear explanations | 32 | 0 |
| Friendly staff | 30 | 0 |
| Gentle, comfortable care | 24 | 0 |
| Scheduling & wait times | 18 | 1 |
| Treatment results | 17 | 0 |
| Cost, insurance & financing | 9 | 0 |
Recent reviews from Google
5.0
408 reviews
Arianna Shearer (Ari)
4 weeks ago
They did such a great job! I got braces, they have sooo many colors. They offer a monthly payment. They are superrr nice & make sure you’re comfortable!
Nick Salinas
a month ago
Dr Bains and the whole team are great. My daughter is “tough” on her braces and every time we needed a wire snipped, or bracket fixed, they got her in asap to fix it up.
Taylor Dungerow
2 months ago
Dr. Bains and staff were wonderful. My 8yo and 6yo were put at ease by their friendly manner and our appointment was quick and pleasant. All the detail were explained well and we had plenty of time to ask questions. 10/5 totally recommend!!!
P
3 months ago
Dr. Bains and staff are always kind, friendly and patient. It feels like a family when we visit. The quality of work is above and beyond there. They truly care about their patients. We are so grateful to have found them.
Crystal Lowe
3 months ago
Dr Bains and his team have been phenomenal when it comes to my 12 year old son! They have walked him and I through every process accordingly, have been beyond patient when it came to any questions that I may have had, as well as making sure he felt comfortable before leaving the chair. Thank you so very much for all of your care!
Questions about this practice
What orthodontic treatments does Bains Orthodontics offer?
Bains Orthodontics offers: Invisalign, Traditional Braces, Early Treatment, Retainers.
Does Bains Orthodontics accept dental insurance?
Bains Orthodontics accepts Delta Dental Medicare Advantage, Delta Dental PPO, Delta Dental Premier.
Does Bains Orthodontics offer free consultations?
Yes, Bains Orthodontics offers a free initial orthodontic consultation. Call (517) 886-6550 or book online to schedule.
Is Bains Orthodontics accepting new patients?
Bains Orthodontics is currently welcoming new patients in Lansing, MI. Call (517) 886-6550 or book online to schedule.
Where is Bains Orthodontics located?
Bains Orthodontics is located at 4911 W St Joseph Hwy. Get directions: https://maps.google.com/?cid=16593855995487172286&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Bains Orthodontics?
Bains Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Who are the orthodontists at Bains Orthodontics?
Bains Orthodontics is staffed by Dr. Balraj Bains, Ward. The practice is board-certified.
What is the patient rating for Bains Orthodontics?
Bains Orthodontics has a 5-star rating based on 408 patient reviews on Google.
Other Bains Orthodontics locations
Research with AI
Accepting new patients
Free Consultation
Virtual Consultations
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
Social Profiles
- Google reviews synced
- SOURCED
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