Miller Orthodontics - Grand Rapids

It was a big step forward for me to do this at 54, but I could not be happier. They were clear about every single step of the process, the staff are the absolute best, from the front desk to the billing coordinator, to his assistants to the Dr. himself. Dr Miller is truly exceptional in patient care, his chair-side manner, and how he sincerely listened to every word of input I had. He gave me everything I asked for and more to give me a smile filled with confidence. His staff, in particular Staysha, felt like lifelong friends due to their level of understanding, gentle care, kindness, compassion, and respect. Bottom line, this was an exceptional experience that far exceeded my expectations. Don’t hesitate to entrust your smiles to Dr. Miller and staff. You’ll thank yourself for a good decision afterward.

I was referred to Miller Orthodontics by my dentist years ago and I am grateful I was! Dr. Miller and his staff are welcoming, attentive and show genuine care for their patients. I received Invisalign treatment and the process was straight forward, affordable and they helped me achieve the exact results I wanted. Even after my treatment, months and sometimes years after, Dr. Miller has always been ready and willing to listen to other concerns or problems I was having and the staff has always been able to get me into the office rather quickly. I would highly recommend Miller Orthodontics to anyone looking for a clean, professional and reliable office to address dental and orthodontic concerns and treatment!

Dr Miller & his staff are friendly and professional, and got me in and out in a timely manner. I am finishing up with Invisalign braces, and it’s been truly a pleasure working with them! Bev B

Terrific care! Dr Miller is wonderful and the staff takes great care of my daughter's teeth! Highly recommend!

I am super displeased with the work Miller Orthodontics did on my teeth. This was the third time I had braces and the second time I had Invisalign-style braces (actually, they did Spark). At the beginning of my treatment, I discussed my insecurity about going this route because I was so displeased with my second round of braces. As a child, I had horribly crooked teeth. I got metal braces when I was 19, and I was extremely happy with the results in just 11 months. Miller Orthodontics had my “braces” on for over a year for no reason whatsoever. My teeth had barely shifted from not having my retainers. There was no need to have me in trays for that long. I was incredibly sick at the time I had my work done at their office - I had lost my voice and could barely stand up for myself. Now, my whole face is crooked, my smile is uneven, and my two front teeth are uneven. They pulled back my jaw so much that my smile isn’t as pronounced, which is the exact opposite of what I discussed before treatment and contradicts the pictures I showed. At month ten of my treatment, I expressed my concerns on the floor during a session, and the orthodontist working on my teeth responded nastily, compromising any professional demeanor and leaving me so uncomfortable that I didn’t know how to react. I then spoke by phone with Dr. Miller, who had originally done my evaluation for the braces, but I hadn’t seen him since. He made me feel better, but the work never got better. My chin is no longer in line with my nose, and the right side of my mouth sits higher than the left. This was never, ever the case in my entire life. I have no idea what their purpose of keeping me in trays for so long was, but this was hands down the worst experience I ever had with orthodontia. So bad that I can’t stand looking at myself, and I am forced to do this review over a year later. In addition, they did not utilize my insurance, claiming the banding date was after it was activated, which is funny, because when I bought the insurance, the office informed me to notify them when it became active (It took a year for the insurance to go into effect after my original purchase). I recommend that no one use this office or orthodontist to “fix” their teeth. You will be highly displeased!