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Healthy Smile
Healthy Smile provides orthodontic treatment in Grand Rapids, MI, with a 4.
2021 44th St SE, Grand Rapids, MI 49508
4.8(266 reviews)
About Healthy Smile
Dr. Ona and the team are noted for calming anxious kids and special needs patients through fillings and first visits without shots or tears.
Healthy Smile is a general dental practice that also offers traditional braces and clear aligners, though most reviews focus on routine and pediatric dental visits. Dr. Ona and the staff are repeatedly credited with putting young children, anxious patients, and special needs kids at ease, including performing fillings on a four-year-old without shots and comforting a child after a playground dental injury. Reviewers also point to upfront, itemized billing and help navigating insurance or Medicare deductions as a recurring positive, alongside praise for a clean, modern office.
Summary of 201 patient reviews, August 2018–September 2026, updated September 2026
Treatments offered
Who They Treat
Healthy Smile provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Adults
Ages 18+
Insurance accepted
3 plans listedAetnaCignaRenaissance Dental
Healthy Smile does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 weeks ago
What patients praise
- Reviewers describe Dr. Ona and staff calming young children and special needs patients during procedures, including fillings on a four-year-old with no shots.
- Several reviews mention the practice walking families through insurance and Medicare deductions with billing described as upfront and free of surprises.
- The office is noted for a clean, modern space with digital scanning technology and comfortable waiting areas.
Things to know
- A few reviews describe long waits past scheduled appointment times, including one report of a two-and-a-half-hour delay.
- A couple of reviews mention feeling pushed toward treatments they didn't want, such as extra fillings or screenings.
Who it suits
- Anxious or nervous patients
- Young children
- Families with several kids in treatment
Doctors patients mention
- Dr. Ona · 87 reviews
- Dr. Trapp · 4 reviews
Orthodontic care in reviews
The limited orthodontic-specific feedback mentions a senior patient receiving upper and lower retainers with care, and a free consultation offered for clear aligners.
- Last 90 days
- 18 reviews
- averaging 5.0★
- Last 12 months
- 88 reviews
- averaging 4.8★
- Owner replies
- 2% of reviews
15
Oct 2023Sep 2026
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 0 |
| Jan 2024 | 7 |
| Feb 2024 | 8 |
| Mar 2024 | 7 |
| Apr 2024 | 8 |
| May 2024 | 6 |
| Jun 2024 | 11 |
| Jul 2024 | 6 |
| Aug 2024 | 4 |
| Sep 2024 | 9 |
| Oct 2024 | 6 |
| Nov 2024 | 7 |
| Dec 2024 | 2 |
| Jan 2025 | 4 |
| Feb 2025 | 11 |
| Mar 2025 | 3 |
| Apr 2025 | 4 |
| May 2025 | 5 |
| Jun 2025 | 5 |
| Jul 2025 | 10 |
| Aug 2025 | 7 |
| Sep 2025 | 3 |
| Oct 2025 | 6 |
| Nov 2025 | 8 |
| Dec 2025 | 7 |
| Jan 2026 | 7 |
| Feb 2026 | 8 |
| Mar 2026 | 15 |
| Apr 2026 | 6 |
| May 2026 | 6 |
| Jun 2026 | 8 |
| Jul 2026 | 4 |
| Aug 2026 | 9 |
| Sep 2026 | 4 |
- 5★276
- 4★8
- 3★0
- 2★1
- 1★9
- 20165.0
- 20174.7
- 20185.0
- 20194.9
- 20204.6
- 20214.7
- 20225.0
- 20235.0
- 20244.8
- 20254.9
- 20264.8
1★5★
PraiseCriticism
- The dentist60 / 3
- Friendly staff58 / 1
- Gentle, comfortable care37 / 1
- Scheduling & wait times21 / 4
- Clear explanations19
- Great with kids18
- Cost, insurance & financing16 / 2
- Responsiveness13 / 3
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 60 | 3 |
| Friendly staff | 58 | 1 |
| Gentle, comfortable care | 37 | 1 |
| Scheduling & wait times | 21 | 4 |
| Clear explanations | 19 | 0 |
| Great with kids | 18 | 0 |
| Cost, insurance & financing | 16 | 2 |
| Responsiveness | 13 | 3 |
Recent reviews from Google
4.8
266 reviews
J A
2 weeks ago
Doctor Ona is incredible. She might honestly be in my top 3 favorite Healthcare professionals ever. Her patience, her tact, her skill, and her knowledge are all top notch. I had some odd my wisdom teeth extracted yesterday, and it was quick, painless, and recovery today so far has been a breeze. Thank you Dr Ona and team!!
ukinya h
3 weeks ago
New patient, had my first filing! Nice warm environment. Staff is friendly and professional.
Ashley Vasser
2 months ago
I have been going to this dentist office since 2009. That should tell you how amazing they are!
Violet Mae
Edited 3 months ago
I have had a very great experience here. And the staff is very friendly , kind and caring The whole team seems to really care about their patients. I would highly recommend this place to anyone. I Feel very blessed to have found this dentist office. Debbie Schmitz
Lovely Leslie
Edited 3 months ago
Dr. Ona and staff were, again, AWESOME! They calmed my fears and the process was smooth. Thank Dr. Ona and team for your care and concern during my procedure. 💯🙏🏿💫💕
Questions about this practice
What orthodontic treatments does Healthy Smile offer?
Healthy Smile offers: Clear Aligners, Traditional Braces.
Does Healthy Smile accept dental insurance?
Healthy Smile accepts Aetna, Cigna, Renaissance Dental.
Is Healthy Smile accepting new patients?
Healthy Smile is currently welcoming new patients in Grand Rapids, MI. Call (616) 281-8338 or book online to schedule.
Where is Healthy Smile located?
Healthy Smile is located at 2021 44th St SE. Get directions: https://maps.google.com/?cid=12381090695101402202&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Healthy Smile?
Healthy Smile office hours: Mon 8:00 AM–8:00 PM, Tue 8:00 AM–7:00 PM, Wed 8:00 AM–8:00 PM, Thu 8:00 AM–8:00 PM, Fri 8:00 AM–4:00 PM, Sat 8:00 AM–4:00 PM, Sun Closed–Closed.
Does Healthy Smile offer payment plans?
Yes, Healthy Smile offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Healthy Smile?
Healthy Smile has a 4.8-star rating based on 266 patient reviews on Google.
How long has Healthy Smile been in practice?
Healthy Smile has been providing orthodontic care since 2015, serving the Grand Rapids, MI community for over 11 years.
Research with AI
Accepting new patients
Est. 2015
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 8:00 PM
Tue8:00 AM – 7:00 PM
Wed8:00 AM – 8:00 PM
Thu8:00 AM – 8:00 PM
Fri8:00 AM – 4:00 PM
Sat8:00 AM – 4:00 PM
SunClosed
- Google reviews synced
- SOURCED
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