Tap to connect directly with this practice
Board CertifiedAccepting new patients
Family Orthodontics Worcester
Family Orthodontics of Worcester (formerly OMG Braces) offers braces and Invisalign clear aligner treatments for children, teens, and adults at multiple locations in Worcester, Milford, Westborough, and Grafton, Massachusetts.
388 Park Ave, Worcester, MA 01610
4.9(369 reviews)
About Family Orthodontics Worcester
Anxious or special-needs kids often settle in quickly here, with staff described as calming and playful during exams and adjustments.
This orthodontic practice sees a large share of young children, and reviews often mention staff who stay patient with nervous or special-needs kids during exams and adjustments. Many reviews describe the orthodontist laying out a clear treatment plan and walking through X-rays on screen before starting braces or Invisalign, and several note noticeable smile changes by the end of treatment. A handful of reviews mention scheduling friction or slower follow-up when reaching the office for a quick fix.
Summary of 200 patient reviews, February 2017–September 2026, updated September 2026
Family Orthodontics of Worcester (formerly OMG Braces) offers braces and Invisalign clear aligner treatments for children, teens, and adults at multiple locations in Worcester, Milford, Westborough, and Grafton, Massachusetts.
The practice provides personalized orthodontic care with cutting-edge techniques and treatment plans tailored to meet diverse patient needs.
Treatments offered
Who They Treat
Family Orthodontics Worcester provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Family Orthodontics Worcester uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Digital Records
iTero/TRIOS
Orthodontists at this office
provider
headshot
headshot
Dr. JASUN MAHAFFEY --, D.M.D.
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients16 yrs experience
provider
headshot
headshot
Dr. MINDY VU NGUYEN, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients7 yrs experience
provider
headshot
headshot
GRACE KIMEUNHYE KWON, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
23 plans listedAetnaAltusAmeritasAssurantBlue Cross Blue ShieldCareingtonCignaCt Husky Health
We accept most major insurances. In-network with several insurance providers. Team available to help maximize insurance benefits and answer insurance questions.
What patients say
Latest review 7 weeks ago
What patients praise
- Staff are frequently described as calming and patient with young children, including those who are anxious or have special needs.
- Reviews often mention the orthodontist laying out a treatment plan clearly and using screen imaging to explain X-rays.
- Several reviews describe noticeable improvement in smiles after multi-year braces or Invisalign treatment.
Things to know
- A few reviews describe difficulty getting quick fixes or timely follow-up, including one mention of records not transferring smoothly after a move.
- Some reviews mention scheduling frustrations, including reduced hours or limited availability with one provider.
Who it suits
- Young children
- Anxious or special-needs patients
- Families with several kids in treatment
Doctors patients mention
- Dr. Kim · 4 reviews
- Last 90 days
- 29 reviews
- averaging 4.9★
- Last 12 months
- 120 reviews
- averaging 4.9★
- Owner replies
- 89% of reviews
- Compared with Worcester
- Higher rated than 63%
- of 15 practices we track
19
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 1 |
| Jan 2024 | 0 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 0 |
| May 2024 | 0 |
| Jun 2024 | 2 |
| Jul 2024 | 4 |
| Aug 2024 | 8 |
| Sep 2024 | 8 |
| Oct 2024 | 2 |
| Nov 2024 | 2 |
| Dec 2024 | 1 |
| Jan 2025 | 1 |
| Feb 2025 | 0 |
| Mar 2025 | 2 |
| Apr 2025 | 1 |
| May 2025 | 7 |
| Jun 2025 | 3 |
| Jul 2025 | 6 |
| Aug 2025 | 2 |
| Sep 2025 | 7 |
| Oct 2025 | 8 |
| Nov 2025 | 6 |
| Dec 2025 | 4 |
| Jan 2026 | 19 |
| Feb 2026 | 13 |
| Mar 2026 | 6 |
| Apr 2026 | 15 |
| May 2026 | 7 |
| Jun 2026 | 12 |
| Jul 2026 | 9 |
| Aug 2026 | 11 |
| Sep 2026 | 6 |
- 5★391
- 4★10
- 3★1
- 2★2
- 1★10
- 20164.9
- 20175.0
- 20184.9
- 20194.8
- 20205.0
- 20214.8
- 20223.4
- 20234.3
- 20244.8
- 20255.0
- 20264.9
1★5★
- Braces38
- Jaw surgery5
- Invisalign / clear aligners3
PraiseCriticism
- Friendly staff115 / 7
- The orthodontist38 / 4
- Great with kids33 / 1
- Gentle, comfortable care25 / 2
- Treatment results20 / 1
- Scheduling & wait times13 / 5
- Office & technology16 / 2
- Clear explanations15 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 115 | 7 |
| The orthodontist | 38 | 4 |
| Great with kids | 33 | 1 |
| Gentle, comfortable care | 25 | 2 |
| Treatment results | 20 | 1 |
| Scheduling & wait times | 13 | 5 |
| Office & technology | 16 | 2 |
| Clear explanations | 15 | 1 |
Recent reviews from Google
4.9
369 reviews
Kate Felix Vazquez
a month ago
I love the staff and service. My daughter loves Carmen. She is friendly and has a way with children and parents. Amazing. I Am glad I chose OMG Braces Family Orthodontic of Worcester. Sad to know the Doctor Kim is leaving. I wish you the very best.
Sheena Harper
Edited a month ago
Very polite. Very courteous and very well explained everything. My granddaughter Gabriella Harper likes going there. This is all I wanted to say. Look forward to seeing the next appointment
Stacey Brown
Edited a month ago
Anthony and the guys at this office is absolutely amazing. The best orthodontist in Worcester. Always a pleasure seeing you guys. Especially the two ladies at the front desk . You guys are awesome
Stanley Ibau
2 months ago
It was awesome and therapeutic. Educative and looking forward to meeting you next time.
S Santiago (BrooklynSzBee)
Edited 2 months ago
Friendly and professional staff as well as great atmosphere. Very clean.
Questions about this practice
What orthodontic treatments does Family Orthodontics Worcester offer?
Family Orthodontics Worcester offers: Invisalign, Clear Aligners, Traditional Braces, Self-Ligating Braces, Early Treatment, Retainers.
Does Family Orthodontics Worcester accept dental insurance?
Family Orthodontics Worcester accepts Aetna, Altus, Ameritas, Assurant, Blue Cross Blue Shield, and others.
Does Family Orthodontics Worcester offer free consultations?
Yes, Family Orthodontics Worcester offers a free initial orthodontic consultation. Call (508) 798-6565 or book online to schedule.
Is Family Orthodontics Worcester accepting new patients?
Family Orthodontics Worcester is currently welcoming new patients in Worcester, MA. Call (508) 798-6565 or book online to schedule.
Where is Family Orthodontics Worcester located?
Family Orthodontics Worcester is located at 388 Park Ave. Get directions: https://maps.google.com/?cid=15344109835439229778&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Family Orthodontics Worcester?
Family Orthodontics Worcester office hours: Mon 9:00 AM–5:00 PM, Tue 9:00 AM–5:00 PM, Wed 9:00 AM–5:00 PM, Thu 9:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Family Orthodontics Worcester offer payment plans?
Yes, Family Orthodontics Worcester offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Family Orthodontics Worcester?
Family Orthodontics Worcester is staffed by Dr. JASUN MAHAFFEY --, Dr. MINDY VU NGUYEN, GRACE KIMEUNHYE KWON. The practice is board-certified.
What is the patient rating for Family Orthodontics Worcester?
Family Orthodontics Worcester has a 4.9-star rating based on 369 patient reviews on Google.
How long has Family Orthodontics Worcester been in practice?
Family Orthodontics Worcester has been providing orthodontic care since 2002, serving the Worcester, MA community for over 24 years.
Other Family Orthodontics Worcester locations
Research with AI
Accepting new patients
Est. 2002
Free Consultation
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 5:00 PM
Tue9:00 AM – 5:00 PM
Wed9:00 AM – 5:00 PM
Thu9:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listing