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Bouchard Dental
Bouchard Dental in West Springfield, Massachusetts, provides orthodontic care for children and adults seeking alignment solutions.
103 Van Deene Ave, West Springfield, MA 01089
4.9(264 reviews)
About Bouchard Dental
Dr. Bouchard's team pairs modern equipment like laser gum treatment with gentle care that helps even anxious patients feel at ease.
Bouchard Dental is a general dental practice in West Springfield that also offers Invisalign for patients seeking straighter teeth. Reviews often point to the clean, modern office and up-to-date equipment, including laser gum treatment, as a notable feature. Dr. Bouchard is regularly credited with gentle, thorough exams and taking time to walk through diagnosis and options, while several reviews mention patients driving long distances to stay with the practice. A few reviews describe billing or insurance communication issues, though most visits are described as smooth.
Summary of 187 patient reviews, March 2018–September 2026, updated September 2026
Bouchard Dental in West Springfield, Massachusetts, provides orthodontic care for children and adults seeking alignment solutions.
The practice serves patients throughout the greater West Springfield area who require specialized orthodontic treatment. The practice offers Invisalign treatment as a core service modality. This clear aligner system allows patients to address orthodontic concerns with a less visible alternative to traditional metal braces. The approach accommodates both adolescent and adult patients who prefer removable appliances during their treatment course. Bouchard Dental has earned a 4.9 rating based on 264 Google reviews, reflecting consistent patient feedback about their clinical experience. The practice maintains an online booking system that allows prospective and existing patients to schedule appointments through their digital platform without requiring phone contact during business hours. Patients throughout West Springfield and surrounding Massachusetts communities can access orthodontic consultation and treatment at this location. Individual assessment determines appropriate treatment recommendations based on specific orthodontic needs and case complexity.
Treatments offered
Who They Treat
Bouchard Dental provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Adults
Ages 18+
What patients say
Latest review 7 weeks ago
What patients praise
- The office is frequently described as clean and modern, with mentions of up-to-date equipment like laser gum treatment.
- Dr. Bouchard is repeatedly praised for gentle, thorough exams and clear explanations of diagnosis and treatment options.
- Anxious patients and those with dental fear report feeling put at ease during visits.
Things to know
- A few reviews describe confusion or dissatisfaction around billing and insurance communication.
Who it suits
- Anxious or nervous patients
- Patients transferring mid-treatment from another practice
- Families with several kids in treatment
Doctors patients mention
- Dr. Bouchard · 81 reviews
- Dr. Chou · 5 reviews
Orthodontic care in reviews
The two orthodontic-focused reviews describe Invisalign treatment taking about two years with a refinement phase for minor imperfections, and note the timeline being adjusted to accommodate a personal event.
- Last 90 days
- 17 reviews
- averaging 5.0★
- Last 12 months
- 59 reviews
- averaging 5.0★
- Owner replies
- 90% of reviews
- Compared with West Springfield
- Higher rated than 90%
- of 5 practices we track
9
Oct 2023Sep 2026
| Oct 2023 | 2 |
|---|---|
| Nov 2023 | 5 |
| Dec 2023 | 5 |
| Jan 2024 | 4 |
| Feb 2024 | 4 |
| Mar 2024 | 7 |
| Apr 2024 | 1 |
| May 2024 | 6 |
| Jun 2024 | 6 |
| Jul 2024 | 3 |
| Aug 2024 | 4 |
| Sep 2024 | 8 |
| Oct 2024 | 2 |
| Nov 2024 | 4 |
| Dec 2024 | 2 |
| Jan 2025 | 2 |
| Feb 2025 | 4 |
| Mar 2025 | 5 |
| Apr 2025 | 1 |
| May 2025 | 7 |
| Jun 2025 | 3 |
| Jul 2025 | 4 |
| Aug 2025 | 6 |
| Sep 2025 | 2 |
| Oct 2025 | 3 |
| Nov 2025 | 5 |
| Dec 2025 | 3 |
| Jan 2026 | 4 |
| Feb 2026 | 2 |
| Mar 2026 | 9 |
| Apr 2026 | 4 |
| May 2026 | 8 |
| Jun 2026 | 7 |
| Jul 2026 | 5 |
| Aug 2026 | 6 |
| Sep 2026 | 3 |
- 5★278
- 4★1
- 3★0
- 2★1
- 1★3
- 20164.0
- 20185.0
- 20205.0
- 20215.0
- 20225.0
- 20235.0
- 20244.9
- 20254.8
- 20265.0
1★5★
PraiseCriticism
- Friendly staff44 / 1
- The dentist43
- Gentle, comfortable care33
- Office & technology27
- Clear explanations19
- Scheduling & wait times11
- Treatment results8 / 1
- Responsiveness8 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 44 | 1 |
| The dentist | 43 | 0 |
| Gentle, comfortable care | 33 | 0 |
| Office & technology | 27 | 0 |
| Clear explanations | 19 | 0 |
| Scheduling & wait times | 11 | 0 |
| Treatment results | 8 | 1 |
| Responsiveness | 8 | 1 |
Recent reviews from Google
4.9
264 reviews
Kerry Jackson
2 weeks ago
I always have a great experience at Dr. Bouchard. All the staff and dental hygienists are so professional and excellent at what they do. I feel that they have the most up to date dental knowledge and feel like I’m in great hands. And it never feels like a cattle call. It’s like being a patient where they know your name and they’re not just pushing numbers through like some offices I’ve been to. I plan to.be a patient for a long time.
Jaime MacKinnon
2 months ago
Amazing all around!! I've never had cleaner and whiter teeth in my life. Everyone is so incredibly friendly and truly show they care!
Heather Godbout
2 months ago
A comforting environment, with very thoughtful and personable team. Dr.Bouchard is amazing, very knowledgeable, listens and takes complete care of her patients, only giving them her best. Performance from everyone A+++++
Tony Capua
Edited 2 months ago
I've always had a great experience at Bouchard Dental. Everyone is friendly and welcoming, and they genuinely make you feel more than just a patient. Dr. Bouchard and the team are gentle, caring, and take the time to explain everything. I always feel like I'm in good hands and leave feeling well taken care of. I highly recommend them!
John Shea
2 months ago
Dr Bouchard is one in a million.You'll not find a more professional, competent, accommodating dental practice. Can't say enough about Dr Bouchard's support staff, they are an A1 team.
Questions about this practice
What orthodontic treatments does Bouchard Dental offer?
Bouchard Dental offers: Invisalign.
Is Bouchard Dental accepting new patients?
Bouchard Dental is currently welcoming new patients in West Springfield, MA. Call (413) 733-3019 or book online to schedule.
Where is Bouchard Dental located?
Bouchard Dental is located at 103 Van Deene Ave. Get directions: https://maps.google.com/?cid=12147474026810678571&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Bouchard Dental?
Bouchard Dental office hours: Mon 7:30 AM–4:00 PM, Tue 7:30 AM–4:00 PM, Wed 7:30 AM–4:00 PM, Thu 7:30 AM–4:00 PM, Fri 8:00 AM–3:00 PM, Sat Closed–Closed, Sun Closed–Closed.
What is the patient rating for Bouchard Dental?
Bouchard Dental has a 4.9-star rating based on 264 patient reviews on Google.
How long has Bouchard Dental been in practice?
Bouchard Dental has been providing orthodontic care since 2005, serving the West Springfield, MA community for over 21 years.
Research with AI
Accepting new patients
Est. 2005
Weekend Hours
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:30 AM – 4:00 PM
Tue7:30 AM – 4:00 PM
Wed7:30 AM – 4:00 PM
Thu7:30 AM – 4:00 PM
Fri8:00 AM – 3:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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