The Braces Place

The front desk was being so mean on the phone with an attitude this place needs better front desk workers

I like everything about this place, they always treat me good and help me with questions I have

I’m a patient there and they always treat me good The recepcionists are always greeting me good and offer good service and the assistants are very attentive I would reccommend!

Great customer service, overall From front desk to the back are great And they did great work on my teeth Very recommendable ✅

in the main lobby i was not greeted whatsoever. the couch is very dirty and there are multiple rips in it too. the carpet in the lobby is stained with this sticky residue and you can hear the front desk people talking in a foreign language like gossiping of some sort instead of doing their job. i keep getting weird looks by some of the crew mates whenever they walk by the lobby as if i'm not minding my business. however the staff are pretty nice for the most part, or at least the person who took me in was. the doctor is not at all however. all i hear him say is "open" and he doesn't greet you nor have any manners. when they took me in, the lady was nice but she took photos of my teeth on a digital camera, which was lowkey not professional? and you can tell the tools that are being used have not been cleansed or sanitized in a long time. instead of cleaning their tools, they put a plastic covering over it instead of actually properly cleaning the equipment, which i find not only extremely unhygienic.but this place in general does not give me a good vibe. i overheard the other doctors arguing with the staff and people at the front desk for some reason. i would not recommend this place to get braces done as the environment doesn't feel welcoming, nor pleasant, it feels weird, eery, non professional and more like a jail cell rather.