Inner Harbor Dental Associates

The staff and services are outstanding. I felt very comfortable about being there, not nervous like I've been at other dental offices that I've been to. I highly recommend Inner Harbor Dental Associates.

This is the worse experience I have ever had with a dental office. They an answering service company that handles calls and no from the actual dentist office returns calls they allow weeks to go by before returning a call if they do return your call. The follow up is terrible

I’ve been coming to this dentist office for over 20 years. Consistently friendly and the hygienists are always very warm and helpful.

I’ve visited this dentist office a few times, but my last visit was a complete disaster. I arrived at 9:47 am, parked on the street because their website doesn’t list the parking garages they accept. However, they have a printout at the office counter, which doesn’t help patients like me who can’t find parking on arrival. After getting checked in, I waited for at least 30 minutes and asked how much longer I’d have to wait. They told me it was about 20 minutes, but they were behind schedule. I was disappointed that they didn’t show any consideration for my inconvenience. Finally, I was called back to the back. The dental assistant wasn’t apologetic about my wait, and when the doctor finally came, he introduced himself to me over my shoulder, never walking to face me. He asked me if I was okay, which was a nice gesture, but it didn’t make up for the long wait and lack of apology. I had to wait so long to be seen, but they charged my card as soon as I arrived. It didn’t make sense to me. After all the dental work, I went to the front to check out and was scheduled for my next appointment without consulting me first. They told me it was a placeholder, but I didn’t agree. I had made a comment suggesting that everyone must have shown up for their appointments to be running behind, and the desk rep who I wasn’t even dealing with slid her chair over and said, “I truly hope you enjoy the rest of your day.” Which seemed very passive aggressive. I informed her that I would, but it didn’t have a great start due to the inconvenience and long wait. Dental offices serves patients, so they need to show a bit more care and consideration for their patients’ time and money. We come to get a service to keep our teeth healthy, not to be inconvenienced and have our time wasted. And deal with snarky comments instead of being apologetic about their shortcomings.

The manager is so rude and unprofessional, this establishment will make you want to just leave your teeth crooked for life. Her communication skills are awful and judgmental.