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Accepting new patients

Horizon Family Dental Care

Horizon Family Dental Care is a general and cosmetic dental practice in Baltimore, MD, offering services including Invisalign clear aligners, TMJ treatment, and periodontal disease management.

1712 Whetstone Way, Baltimore, MD 21230
4.7(437 reviews)
Call Now(410) 332-9998Book OnlineWebsiteDirections
Horizon Family Dental Care

About Horizon Family Dental Care

Free parking and two locations make routine visits easy, while hygienists get singled out by name for gentle cleanings with young children.

Horizon Family Dental Care is a general dental practice that also offers Invisalign, clear aligners, traditional braces, early treatment, and TMJ treatment alongside routine dental care. Reviews mention Invisalign and clear aligner treatment more often than at many general practices, and several reviewers point to the convenience of two locations with free parking behind the office. Hygienists are frequently singled out by name for gentle, careful cleanings, and a number of reviews describe young children settling comfortably into their first visits. A change in dentists during the pandemic left at least one reviewer less satisfied with a later provider.

Summary of 200 patient reviews, July 2019–September 2026, updated September 2026

Horizon Family Dental Care is a general and cosmetic dental practice in Baltimore, MD, offering services including Invisalign clear aligners, TMJ treatment, and periodontal disease management.

They serve patients of various ages and accept most dental insurance plans.

Treatments offered

InvisalignInvisalignTMJ TreatmentTMJ TreatmentEarly TreatmentEarly TreatmentClear AlignersClear AlignersTraditional BracesTraditional Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Horizon Family Dental Care provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Horizon Family Dental Care uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Laser Dentistry
iTero/TRIOS

Orthodontists at this office

provider
headshot

Dr. Arif Masood, MSD

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients

Insurance accepted

20 plans listed
AetnaAllegeantAmeritasAssurantBlue Cross Blue ShieldCareingtonCignaDelta Dental
Accepts and files most dental insurance plans and all PPO plans. Offers Smile Club discount program for uninsured patients.

What patients say

Latest review 7 weeks ago

What patients praise

  • Families note young children settling in comfortably for their first visits and cleanings.
  • Multiple reviewers appreciate free parking and easy access across the practice's two locations.
  • Hygienists are often called out by name for gentle, patient care during cleanings.

Things to know

  • Some reviews describe unexpected charges or billing surprises, including X-rays not covered by insurance and shifting price quotes for procedures like mouthguards.
  • A number of reviews mention feeling pressured toward additional treatments, such as Invisalign, night guards, or fluoride treatments, even after declining.

Who it suits

  • Anxious or nervous patients
  • Young children
  • Families with several kids in treatment

Orthodontic care in reviews

A few reviews mention orthodontic treatment specifically, including Invisalign patients who found the aligners helpful and a night guard used successfully for TMJ discomfort. One long-term Invisalign patient described delays in getting new sets of trays.

Last 90 days
5 reviews
averaging 3.6★
Last 12 months
29 reviews
averaging 4.3★
Owner replies
22% of reviews
Reviews per month
6
Oct 2023Sep 2026
Reviews per month
Oct 20232
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Jan 20241
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Oct 20252
Nov 20251
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Jan 20262
Feb 20266
Mar 20264
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Sep 20262
Star ratings
  • 5★405
  • 4★15
  • 3★4
  • 2★7
  • 1★21
Average rating by year
  • 20135.0
  • 20151.0
  • 20165.0
  • 20174.8
  • 20184.7
  • 20194.9
  • 20204.9
  • 20214.5
  • 20224.7
  • 20234.7
  • 20244.1
  • 20254.1
  • 20264.4
1★5★
Treatments patients mention
  • Invisalign / clear aligners9
  • Early (phase 1) treatment6
What patients talk about
PraiseCriticism
  • Friendly staff101 / 4
  • The dentist40 / 8
  • Gentle, comfortable care30 / 5
  • Clear explanations25 / 3
  • Office & technology23
  • Scheduling & wait times16 / 5
  • Cost, insurance & financing8 / 14
  • Sales pressure2 / 14
What patients talk about
ThemePraiseCriticism
Friendly staff1014
The dentist408
Gentle, comfortable care305
Clear explanations253
Office & technology230
Scheduling & wait times165
Cost, insurance & financing814
Sales pressure214

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Recent reviews from Google

4.7
437 reviews
Kemi Kunle
Kemi Kunle
2 months ago
“

I was quoted $325 for a mouthguard when I wanted to schedule to have one done in a few months ago, but I had to get a wisdom tooth repaired first. I called ahead in June to confirm the pricing of $325 mouthguard and was quoted the same price. I came in shortly after for a different issue but decided to proceed, and now the price of the mouthguard had jumped to $700. No apology for the multiple prior incorrect quotes, just no that’s wrong it’s $700. In keeping with the unnecessary work and various referrals that have been suggested to me attending this dentist clinic when my prior dentists had none of these suggestions, this behavior was unfair and inconsiderate. I will be taking my business elsewhere.

Review from Google

Aracelis Velez
Aracelis Velez
3 months ago
“

Favorite dental practice I've ever had! Courteous staff, nice facilities, and just a great dentist!

Review from Google

Punya Jain
Punya Jain
4 months ago
“

Fraudulent practices. DO NOT GO. I went in for a simple cleaning that was covered by insurance. The dentist recommended a deep cleaning, but the hygienist who didn't even do the exam overrode her decision and refused to do any cleaning unless I bought a second add-on cleaning that I didn't need. They billed my insurance for having done a full exam, but they did not even check for cavities or do anything other than take X-rays. They tried to sell me in invisilines and got mad when I refused and said I just want my cleaning. Without having any services carried out, I tried to get my records so I could take my X-rays to a legitimate dental practice, and they have refused to send me my records or X-rays. TOTAL SCAM.

Review from Google

Tara Walker
Tara Walker
4 months ago
“

Everyone was so nice and pleasant to myself and husband. The front desk, the dental hygienists, my dentist Dr. Hyatt, and also Shandell the office manager. They all paid special attention to us, and explained everything in great detail. We’re were very pleased and satisfied with our first visit to Horizan Family Dental.

Review from Google

Germie Guuush
Germie Guuush
4 months ago
“

Do not take yourself or your loved ones to this establishment. Unnecessary fillings, misinformation, and discomfort throughout.

Review from Google

Read all 437 reviews on Google →

Questions about this practice

What orthodontic treatments does Horizon Family Dental Care offer?+
Horizon Family Dental Care offers: Invisalign, TMJ Treatment, Early Treatment, Clear Aligners, Traditional Braces.
Does Horizon Family Dental Care accept dental insurance?+
Horizon Family Dental Care accepts Aetna, Allegeant, Ameritas, Assurant, Blue Cross Blue Shield, and others.
Is Horizon Family Dental Care accepting new patients?+
Horizon Family Dental Care is currently welcoming new patients in Baltimore, MD. Call (410) 332-9998 or book online to schedule.
Where is Horizon Family Dental Care located?+
Horizon Family Dental Care is located at 1712 Whetstone Way. Get directions: https://maps.google.com/?cid=9472731131144086877&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Horizon Family Dental Care?+
Horizon Family Dental Care office hours: Mon 8:00 AM–6:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–4:00 PM, Thu 7:00 AM–7:00 PM, Fri 8:00 AM–1:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Horizon Family Dental Care offer payment plans?+
Yes, Horizon Family Dental Care offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Horizon Family Dental Care?+
Horizon Family Dental Care is staffed by Dr. Arif Masood.
What is the patient rating for Horizon Family Dental Care?+
Horizon Family Dental Care has a 4.7-star rating based on 437 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
1712 Whetstone Way
Baltimore, MD 21230
Get Directions
(410) 332-9998
horizonfamilydentist.com/our-dentist-office/dentist-baltimore-md/
Book Online
Open in Google Maps
Accepting new patients
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 6:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 4:00 PM
Thu7:00 AM – 7:00 PM
Fri8:00 AM – 1:00 PM
SatClosed
SunClosed

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