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AAO MemberAccepting new patients

East Idaho Orthodontics

East Idaho Orthodontics is an AAO member orthodontic practice in Idaho Falls, ID.

1900 John Adams Parkway, Idaho Falls, ID 83401
5.0(175 reviews)
Call Now(208) 524-0644WebsiteDirections

About East Idaho Orthodontics

Handles complex surgical cases and corrects mistakes from previous orthodontists, with Dr. Higham personally attending every appointment.

East Idaho Orthodontics draws praise for tackling difficult cases, including fused molars, horizontally growing canines, and impacted teeth requiring surgical extraction, often after another orthodontist's work fell short. Dr. Higham, who has taken over patient care as Dr. Baker moves toward retirement, is noted for personally seeing every patient and even coming in after hours for an injury. Families mention flexible payment plans and pricing described as more affordable than other orthodontists, and several note that multiple children or even whole families completed braces treatment here.

Summary of 119 patient reviews, May 2012–September 2026, updated September 2026

Photos

Treatments offered

Clear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear BracesLingual BracesLingual BracesSelf-Ligating BracesSelf-Ligating BracesRetainersRetainers
GuidesClear aligner costs explained →Adult braces cost guide →Teen braces cost guide →

Who They Treat

East Idaho Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Insurance accepted

2 plans listed
UHC / UnitedHealthcareUnited Healthcare
East Idaho Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 7 weeks ago

What patients praise

  • Reviews describe the practice correcting complex cases, including fused molars, impacted canines, and poor results from prior orthodontic work.
  • Dr. Higham is noted for personally attending appointments and, in one case, coming in after hours to treat an injury.
  • Families with multiple children in treatment mention efficient scheduling, with siblings' braces sometimes completed within an hour.

Things to know

  • A few reviews mention longer than expected wait times, including one describing over an hour without explanation.
  • A couple of reviews note that treatment took longer than anticipated in cases involving surgical complexity.

Who it suits

  • Families with several kids in treatment
  • Adults seeking braces
  • Patients transferring mid-treatment from another orthodontist

Doctors patients mention

  • Dr. Higham · 41 reviews
  • Dr. Baker · 10 reviews
Last 90 days
15 reviews
averaging 4.8★
Last 12 months
63 reviews
averaging 4.9★
Owner replies
42% of reviews
Compared with Idaho Falls
Higher rated than 80%
of 5 practices we track
Reviews per month
14
Oct 2023Sep 2026
Reviews per month
Oct 20234
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Dec 20234
Jan 20244
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Mar 20242
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Jun 20242
Jul 20241
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Jan 20251
Feb 202511
Mar 20257
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Oct 20253
Nov 20252
Dec 20251
Jan 20263
Feb 20260
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Apr 202614
May 202612
Jun 202611
Jul 20266
Aug 20266
Sep 20263
Star ratings
  • 5★171
  • 4★3
  • 3★1
  • 2★1
  • 1★0
Average rating by year
  • 20125.0
  • 20155.0
  • 20175.0
  • 20185.0
  • 20195.0
  • 20215.0
  • 20225.0
  • 20235.0
  • 20245.0
  • 20254.9
  • 20264.9
1★5★
Treatments patients mention
  • Braces42
  • Early (phase 1) treatment3
What patients talk about
PraiseCriticism
  • The orthodontist36
  • Friendly staff32 / 1
  • Treatment results27
  • Great with kids20
  • Scheduling & wait times16 / 3
  • Clear explanations16
  • Cost, insurance & financing9
  • Gentle, comfortable care7 / 1
What patients talk about
ThemePraiseCriticism
The orthodontist360
Friendly staff321
Treatment results270
Great with kids200
Scheduling & wait times163
Clear explanations160
Cost, insurance & financing90
Gentle, comfortable care71

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Recent reviews from Google

5.0
175 reviews
Alicia McGrath
Alicia McGrath
a month ago
“

We love the office and staff. Everyone is always friendly and accommodating. My daughters journey with her braces has easy breezy

Review from Google

Catherine Gwilliam
Catherine Gwilliam
a month ago
“

We’ve been coming since 1992. Our children and now our grand children also come. We love making the track over from Jackson because everyone is so kind and helpful. Especially Karla, over the years we have appreciated her support and love. A very friendly and welcoming place. Love our teeth!

Review from Google

Whitney Thornock
Whitney Thornock
a month ago
“

7/27/26 I'm really frustrated. I understand the orthodontist is busy, but it's incredibly frustrating that neither location ever seems to have availability for emergency repairs. My son has a broken bracket that's loose and just sliding around on the wire, and the earliest appointment they can offer is Thursday at 8:00 a.m. How are braces supposed to work properly when broken brackets can't be repaired for days—or sometimes even weeks? This isn't just an inconvenience. It's painful and extremely distressing for a child with ADHD and OCD, who is constantly bothered by something loose in his mouth. Waiting several days feels unreasonable. If there's truly no way to get him in sooner, we're honestly considering removing the loose bracket ourselves because we don't want him to keep suffering. Is there any possibility of an earlier appointment, a cancellation list, or another option to help him before Thursday?

Review from Google

Amber Fellows
Amber Fellows
2 months ago
“

The staff & Dr Higham are absolutely the BEST They are always so kind and spend that extra time with their patients making sure my kids are comfortable and understand the next steps, his staff are thorough and just radiate kindness 🥰

Review from Google

Lindsey Greenwood
Lindsey Greenwood
Edited 2 months ago
“

Dr. Higham has put braces on four of my kids so far, and they definitely haven’t been the easiest patients—but he has handled every situation with incredible skill and care. My older son had a molar that was fused to his jawbone and required oral surgery to remove it. After everything he went through, Dr. Higham gave him an amazing smile. My older daughter had a canine tooth growing horizontally in the roof of her mouth and also needed surgery. They attached a chain to the tooth and slowly pulled it down, and when it finally came into place, it turned out to be backwards. Dr. Higham was still able to correct it and get it perfectly aligned, which was incredible to see. We’re hoping my younger son will have a more “normal” braces experience with just one phase, but no matter what comes, we know he’s in the best hands. My other daughter just got her braces off today after her first phase, and we’ll finish everything up once all her adult teeth come in. Even my youngest, who is only 7, constantly asks when it will be her turn for braces—that says a lot about how positive the experience has been for our family! East Idaho Orthodontics provides such a welcoming and supportive environment. The assistants are always kind, patient, and encouraging, and the front desk staff is amazing to work with. Dr. Higham is truly a perfectionist, and it shows in his work. He takes the time to do things right and make sure each smile turns out beautifully. If you’re trying to decide on an orthodontist, I can’t recommend Dr. Higham and his team enough. We are so grateful for the care they’ve given our family.

Review from Google

Read all 175 reviews on Google →

Questions about this practice

What orthodontic treatments does East Idaho Orthodontics offer?+
East Idaho Orthodontics offers: Clear Aligners, Traditional Braces, Clear Braces, Lingual Braces, Self-Ligating Braces, Retainers.
Does East Idaho Orthodontics accept dental insurance?+
East Idaho Orthodontics accepts UHC / UnitedHealthcare, United Healthcare.
Does East Idaho Orthodontics offer free consultations?+
Yes, East Idaho Orthodontics offers a free initial orthodontic consultation. Call (208) 524-0644 to schedule.
Is East Idaho Orthodontics accepting new patients?+
East Idaho Orthodontics is currently welcoming new patients in Idaho Falls, ID. Call (208) 524-0644 to schedule.
Where is East Idaho Orthodontics located?+
East Idaho Orthodontics is located at 1900 John Adams Parkway. Get directions: https://maps.google.com/?cid=6874862520224954563&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for East Idaho Orthodontics?+
East Idaho Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–4:00 PM, Sat Closed–Closed, Sun Closed–Closed.
What is the patient rating for East Idaho Orthodontics?+
East Idaho Orthodontics has a 5-star rating based on 175 patient reviews on Google.

Research with AI

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1900 John Adams Parkway
Idaho Falls, ID 83401
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(208) 524-0644
eastidahoorthodontics.com/
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Accepting new patients
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Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 4:00 PM
SatClosed
SunClosed

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East Idaho Orthodontics on TikTok
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