Tallahassee Oral & Maxillofacial Surgery: Ricardo Ortiz MD, DMD

Everyone was extremely helpful and polite. I have been self conscious about my smile/teeth, they never once made me feel judged. We joked around and when it was time to remove my tooth, well I don’t remember that. One minute I was talking to Dr. Ortiz and the next I was being woke up. I was walked out to my car with my husband waiting and was told to call if ANYTHING happens. Dr. Ortiz gives his cell phone out encase of an emergency, my surgery was on a Friday. They called and checked on me and made sure I had everything needed and reminded me about proper care while healing. I had no problems and would recommend Dr. Ortiz to anyone!

I am usually hesitant about medical appointments, but being a patient with Dr Ortiz and his staff totally eliminated my anxiety. Everyone was very kind, accommodating, and helpful. I loved my experience and am now very happy with my smile.

There are quite a few comments saying Dr. Ortiz was nice or great, but that was not our experience. He was not mean, but zero bedside manner. He was very curt and only said the bare minimum, seemed rushed and brushed off my mother’s questions about her condition without addressing them or really listening to her. No eye contact and very dismissive. No greeting like hey how ya doing, no pleases or thank yous in the conversation, just all business. Maybe he is good for a lot of people, but when undergoing a procedure, we just prefer a more personable doctor. If you are wanting a doctor who makes you feel like they care, communicates well, reassures you, or really listens to your concerns, this guy isn’t it. The nurses and office staff are VERY friendly, however. They deserve 5 stars. Offices, lobby, and rooms are very nice, clean, and updated. Maybe we caught him on an off day both times we visited the office, who knows.

My husband had surgery with Dr. Ortiz yesterday. The staff are extremely on point, friendly and helpful. The surgery went very well and his first 24 hours of recovery have gone very well, looks like he'll be healing very well. Just had a call from the staff to check in (on Saturday, July 4th!!) and answer any questions. I'm so pleased and impressed with this whole experience. 10/10. Oh, and when I was searching for a Dr to work with us Dr. Ortiz's office is the only one that had availability and took out insurance- feeling blessed that it worked out this way.

I experienced a slight feeling of apprehension concerning my upcoming surgery. The medical team provided outstanding care and meticulously addressed all of my concerns. Dr. Ortiz and his staff exhibited remarkable support and professionalism throughout the entire process. I wish to express my gratitude for the comprehensive care I received.