Melbourne Orthodontics - Dr. Chad Reddick

I love this office. Dr. Reddick really knows how to shape a smile. He’s so friendly and has a very calming presence. All of his staff are also super friendly as well and excellent at what they do. Highly recommend!

I had to get my fixed retainer removed and Dr. Reddicks office was able to get me an appointment same day with no significant issues. Dr. Reddick himself had an extremely kind demeanor and was very helpful.

Great experience with Dr Rodrick and his team. Very professional, not to mention the classic video games in the waiting room. Only need to coffee there as well for the parents and others addicted to the glorious bean.

If you need to reschedule your appointments due to other necessary dental work, be warned: this office will remove you from their service. Even when rescheduling is unavoidable, they’ll tell you over the phone that they “understand,” but what they really mean is, “We don’t.” Let me break this down. My first cleaning appointment was delayed because I had an allergic reaction to the anesthesia—a situation entirely out of my control. By the time I realized I needed to reschedule, your office was closed for the day and the following day. Admittedly, I forgot to call back, but when your office contacted me, I immediately rescheduled and apologized for the inconvenience. Then came the next hurdle. When I tried to finalize my appointment, I expressed discomfort with the proposed date due to uncertainty around whether my dentist could complete one or two quadrants. Rather than listening to my concerns, your staff dismissed them. I understand the urgency of getting the wire back in place as soon as possible, but dismissing valid concerns is not the way to handle it. This situation highlights a bigger issue: miscommunication on both sides. However, your office’s complete lack of accountability is disappointing. I’m well aware of how rescheduling can inconvenience a practice, but this rigid, customer-blaming approach makes it clear that patient care is secondary to maintaining glowing reviews and profits. It’s a shame, really. Your priorities speak volumes.

We were on vacation and my son had a piece on his braces that twisted and was poking his cheek, creating a painful sore. We called around to orthodontists in the area, and Melbourne Orthodontics could fit us in. I’m so happy we went here, they were so friendly and helpful and fixed it right away for us! We really appreciated it!!