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Accepting new patients
West Dentistry: West Jacqueline DMD
West Dentistry is a cosmetic and restorative dental practice in Jacksonville, FL, led by Dr.
2301 Park St, Jacksonville, FL 32204
4.9(275 reviews)
About West Dentistry: West Jacqueline DMD
A spa-like renovated office with massage chairs and noise-canceling headphones makes cleanings and cosmetic work notably relaxed under Dr. Jacqueline West.
West Dentistry is a general dental practice that also offers clear aligners and TMJ treatment alongside its core services. Reviews point to a recently renovated office described as calming and spa-like, with massaging chairs and headphones used to ease anxious patients through appointments. Dr. West is frequently credited with explaining findings and treatment options thoroughly, including catching issues other dentists had missed, and several reviews mention her taking over long-running family dental relationships from a retiring predecessor. A handful of reviews raise billing surprises, with charges exceeding what patients say they were originally quoted.
Summary of 204 patient reviews, June 2014–September 2026, updated September 2026
West Dentistry is a cosmetic and restorative dental practice in Jacksonville, FL, led by Dr.
Jacqueline West. They offer clear aligners, dental implants, veneers, crowns, teeth whitening, and emergency dental care in a spa-like setting.
Treatments offered
TMJ TreatmentClear Aligners
Who They Treat
West Dentistry: West Jacqueline DMD provides orthodontic treatment for the following age groups:
Adults
Ages 18+
Technology & Equipment
West Dentistry: West Jacqueline DMD uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Cone Beam CT (3D X-Ray)
iTero/TRIOS
CBCT
Orthodontists at this office
provider
headshot
headshot
Dr. Jacqueline West, DMD
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot
headshot
Erminy
NPI verified · no bio or photo on file
Accepting New Patients
Insurance accepted
The practice accepts insurance and mentions helping patients verify coverage, but no specific insurance carriers or plans are named on the provided content.
What patients say
Latest review 7 weeks ago
What patients praise
- The office is described as recently renovated with a spa-like feel, massaging chairs, and noise-canceling headphones for comfort.
- Dr. West is praised for thorough explanations of exam findings and treatment plans, including catching problems missed elsewhere.
- Same-day and emergency appointments come up repeatedly, including a broken crown handled quickly and a holiday callback to check on a patient.
Things to know
- A few reviews describe billing amounts coming in higher than what was originally quoted.
Who it suits
- Adults seeking cosmetic or restorative work
- Anxious patients who want a calming environment
- Patients transferring from a previous longtime dentist
Doctors patients mention
- Dr. Jacqueline West · 163 reviews
Orthodontic care in reviews
A small number of reviews mention Invisalign treatment completed at the practice, describing step-by-step explanations and satisfaction with the process.
- Last 90 days
- 13 reviews
- averaging 5.0★
- Last 12 months
- 35 reviews
- averaging 5.0★
- Owner replies
- 2% of reviews
- typically within 23 days
- Compared with Jacksonville
- Higher rated than 60%
- of 30 practices we track
9
Oct 2023Sep 2026
| Oct 2023 | 2 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 0 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 1 |
| Sep 2024 | 5 |
| Oct 2024 | 0 |
| Nov 2024 | 6 |
| Dec 2024 | 2 |
| Jan 2025 | 1 |
| Feb 2025 | 6 |
| Mar 2025 | 5 |
| Apr 2025 | 4 |
| May 2025 | 4 |
| Jun 2025 | 3 |
| Jul 2025 | 1 |
| Aug 2025 | 9 |
| Sep 2025 | 5 |
| Oct 2025 | 3 |
| Nov 2025 | 1 |
| Dec 2025 | 1 |
| Jan 2026 | 3 |
| Feb 2026 | 2 |
| Mar 2026 | 1 |
| Apr 2026 | 4 |
| May 2026 | 4 |
| Jun 2026 | 3 |
| Jul 2026 | 7 |
| Aug 2026 | 3 |
| Sep 2026 | 3 |
- 5★282
- 4★2
- 3★0
- 2★1
- 1★5
- 20135.0
- 20145.0
- 20155.0
- 20165.0
- 20185.0
- 20195.0
- 20205.0
- 20214.5
- 20225.0
- 20234.9
- 20244.8
- 20254.7
- 20265.0
1★5★
- Invisalign / clear aligners4
PraiseCriticism
- The dentist56 / 2
- Friendly staff41 / 4
- Gentle, comfortable care31 / 1
- Office & technology31
- Clear explanations22
- Scheduling & wait times20
- Treatment results16
- Cost, insurance & financing8 / 5
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 56 | 2 |
| Friendly staff | 41 | 4 |
| Gentle, comfortable care | 31 | 1 |
| Office & technology | 31 | 0 |
| Clear explanations | 22 | 0 |
| Scheduling & wait times | 20 | 0 |
| Treatment results | 16 | 0 |
| Cost, insurance & financing | 8 | 5 |
Recent reviews from Google
4.9
275 reviews
Ryan Schoenfeld
a month ago
Always a great experience. Friendly and helpful staff . I would recommend them for anyone looking for a dentist .
Tim Holley
2 months ago
I have been going to Dr. West for years and it has always been a great experience.
Cassandra Anderson
2 months ago
This is an actual human providing a review. Not some bot doing autochatGPT nonsense.. My first visit to West Dentistry was a success! It all started with Dawn, who got me in the door. She was incredible and made the admin process painless. Dr. West has been in practice for over 21 years, and it shows in the quality of care she provides. Her small, personable team made me feel comfortable from the moment I arrived. You never feel like you’re just another patient being rushed through. Instead, they take the time to explain everything, educate you about your options, and make sure you have a voice in your treatment decisions. It’s refreshing to find a dental office that truly values patient care over volume. I’ll definitely be returning and highly recommend West Dentistry!
elizabeth Walsh
3 months ago
My daughter and I had an excellent experience. We would never go anywhere else.. I would strongly suggest anyone looking for a wonderful dental office to visit this one. They take such excellent care of us.
Jana Lynn Vernese
4 months ago
Hygienist Kelly is a gem. I’m very particular about who cleans my teeth, Often I will keep a dentist or not because of the hygienist!! Kelly is very thorough, fun, kind, bubbly and encouraging. Also honest and upfront. Dr. West is amazing (I would still stay if Kelly didn’t LOL!) Dr. West is thorough and has impeccable chairside mannner. She is honest and upfront as well. Her practice and staff is excellent, kind, clean, with outstanding customer service and care, truly 5 stars here!!
Questions about this practice
What orthodontic treatments does West Dentistry: West Jacqueline DMD offer?
West Dentistry: West Jacqueline DMD offers: TMJ Treatment, Clear Aligners.
Is West Dentistry: West Jacqueline DMD accepting new patients?
West Dentistry: West Jacqueline DMD is currently welcoming new patients in Jacksonville, FL. Call (904) 387-3333 or book online to schedule.
Where is West Dentistry: West Jacqueline DMD located?
West Dentistry: West Jacqueline DMD is located at 2301 Park St. Get directions: https://maps.google.com/?cid=182676696572684984&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for West Dentistry: West Jacqueline DMD?
West Dentistry: West Jacqueline DMD office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–3:00 PM, Thu 8:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does West Dentistry: West Jacqueline DMD offer payment plans?
Yes, West Dentistry: West Jacqueline DMD offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at West Dentistry: West Jacqueline DMD?
West Dentistry: West Jacqueline DMD is staffed by Dr. Jacqueline West, Erminy.
What is the patient rating for West Dentistry: West Jacqueline DMD?
West Dentistry: West Jacqueline DMD has a 4.9-star rating based on 275 patient reviews on Google.
How long has West Dentistry: West Jacqueline DMD been in practice?
West Dentistry: West Jacqueline DMD has been providing orthodontic care since 2016, serving the Jacksonville, FL community for over 10 years.
Research with AI
Accepting new patients
Est. 2016
Payment Plans Available
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 3:00 PM
Thu8:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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