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Distinctive Dentistry by Mullens & Nguyen is a general dental practice in Jacksonville, FL founded in 1991, offering comprehensive dental services including cosmetic dentistry, dental implants, and emergency care.
About Distinctive Dentistry by Mullens & Nguyen
Dr. Mullens and Dr. Nguyen are noted for finding fixes when other dentists called a problem unfixable, using nitrous and gentle techniques for anxious patients.
Distinctive Dentistry by Mullens & Nguyen is a general dental practice that also offers Invisalign, traditional braces, clear aligners, and TMJ treatment. Reviews often mention Dr. Mullens and Dr. Nguyen working through complex or previously unresolved dental problems, including jaw alignment and denture fit issues, and offering options like nitrous, blankets, and headphones to ease anxious patients through procedures. Several reviews also note same-day emergency care for broken teeth or urgent pain, and a newer addition to the team, Dr. Petrie, has been welcomed by patients.
Summary of 202 patient reviews, April 2023–September 2026, updated September 2026
Distinctive Dentistry by Mullens & Nguyen is a general dental practice in Jacksonville, FL founded in 1991, offering comprehensive dental services including cosmetic dentistry, dental implants, and emergency care.
The practice emphasizes personalized, patient-centered care with advanced technology and a focus on creating beautiful, functional smiles.
Treatments offered
Who They Treat
Distinctive Dentistry by Mullens & Nguyen provides orthodontic treatment for the following age groups:
Technology & Equipment
Distinctive Dentistry by Mullens & Nguyen uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Richard C. Mullens, DDS
NPI verified · no bio or photo on file
Dr. James H. Nguyen
NPI verified · no bio or photo on file
Insurance accepted
5 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Who it suits
Doctors patients mention
Orthodontic care in reviews
A couple of reviews mention retainer-related work, including removing a broken permanent retainer at a lower cost than an orthodontist's quote and sealing a permanent retainer in-house rather than returning to an orthodontist.
| Oct 2023 | 6 |
|---|---|
| Nov 2023 | 4 |
| Dec 2023 | 4 |
| Jan 2024 | 12 |
| Feb 2024 | 10 |
| Mar 2024 | 8 |
| Apr 2024 | 5 |
| May 2024 | 8 |
| Jun 2024 | 7 |
| Jul 2024 | 10 |
| Aug 2024 | 9 |
| Sep 2024 | 9 |
| Oct 2024 | 20 |
| Nov 2024 | 8 |
| Dec 2024 | 0 |
| Jan 2025 | 1 |
| Feb 2025 | 3 |
| Mar 2025 | 15 |
| Apr 2025 | 9 |
| May 2025 | 12 |
| Jun 2025 | 11 |
| Jul 2025 | 8 |
| Aug 2025 | 15 |
| Sep 2025 | 9 |
| Oct 2025 | 16 |
| Nov 2025 | 9 |
| Dec 2025 | 14 |
| Jan 2026 | 21 |
| Feb 2026 | 12 |
| Mar 2026 | 18 |
| Apr 2026 | 10 |
| May 2026 | 14 |
| Jun 2026 | 12 |
| Jul 2026 | 21 |
| Aug 2026 | 13 |
| Sep 2026 | 9 |
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 70 | 0 |
| Friendly staff | 49 | 0 |
| Gentle, comfortable care | 28 | 0 |
| Office & technology | 23 | 0 |
| Clear explanations | 17 | 0 |
| Scheduling & wait times | 12 | 0 |
| Treatment results | 11 | 0 |
| Responsiveness | 11 | 0 |
Recent reviews from Google
I had a appointment with Dr Mullins to do a bridge on the left side of my mouth. No one looks forward to going to the dentist. However, the entire office does a great job of taking that anxiety level down. I had a 3 hour appointment that went smooth with great results. He and assistant took very good care of me. Thank you Dr Mullins and Staff
Dr. Nguyen and the team at Distinctive Dentistry provide exceptional care from the moment you walk through the door. Everyone is kind, considerate, and genuinely focused on making patients feel comfortable. They take the time to explain every step of the process, ensuring you know exactly what to expect. As a new patient, I was even given a tour of the office before my appointment, which was a wonderful touch. The office is spotless, and the entire staff is welcoming, friendly, and helpful. I was truly impressed and highly recommend Distinctive Dentistry!
So pleased with Distinctive Dentistry. The staff is knowledgeable & thorough. Heather went out of her way to address all my questions & Dr Mullens provided excellent care & reassurance. What a team!
I’ve been a patient of Dr. Mullins for many years, and I couldn’t be happier with the care I receive. I recently visited for Botox treatment, and as always, Dr. Mullins was professional, friendly, and made me feel completely comfortable throughout the appointment. His office is always spotless, clean, and well organized, and the entire staff is welcoming and kind. It’s an excellent practice, and I highly recommend Dr. Mullins to anyone looking for outstanding dental care and aesthetic treatments
Everyone is friendly and attentive. I didn’t have to wait up on arriving to my appointment. My wife came with me and we were so impressed with the service, equipment and over all cleanliness we decided to bring the whole family for future care.
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