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Accepting new patients

Edwards, Cavendish & Jones Jacksonville Dentistry

Edwards, Cavendish & Jones is a general dentistry practice in downtown Jacksonville offering comprehensive dental services including orthodontics, Invisalign, cosmetic dentistry, dental implants, and children's dentistry.

137 W Adams St, Jacksonville, FL 32202
5.0(470 reviews)
Call Now(904) 353-3303WebsiteDirections
Edwards, Cavendish & Jones Jacksonville Dentistry

About Edwards, Cavendish & Jones Jacksonville Dentistry

Anxious patients mention weighted blankets, heated massage chairs, and nitrous options at this downtown Jacksonville dental practice offering Invisalign and TMJ treatment.

Edwards, Cavendish & Jones is a general dentistry practice in downtown Jacksonville that also offers Invisalign and TMJ treatment alongside its broader services. Reviews describe an office built around comfort for nervous patients, with heated vibrating chairs, blankets, headphones, and nitrous or anti-anxiety options offered before procedures. Same-day emergency care comes up often, including crown reattachments and broken teeth handled on short notice, and the three dentists, Dr. Michele Cavendish, Dr. Brittany Lin Jones, and Dr. Robin Ford Edwards, are each named individually for careful, thorough work. Some reviewers mention the parking and downtown setting as part of what makes visits easy despite the drive.

Summary of 202 patient reviews, November 2020–September 2026, updated September 2026

Edwards, Cavendish & Jones is a general dentistry practice in downtown Jacksonville offering comprehensive dental services including orthodontics, Invisalign, cosmetic dentistry, dental implants, and children's dentistry.

The all-female practice serves patients of all ages with state-of-the-art technology and a focus on personalized, compassionate care.

Treatments offered

InvisalignInvisalignTMJ TreatmentTMJ Treatment
GuidesHow much does Invisalign cost? →

Who They Treat

Edwards, Cavendish & Jones Jacksonville Dentistry provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Edwards, Cavendish & Jones Jacksonville Dentistry uses modern orthodontic technology to deliver precise, comfortable treatment.

Laser Dentistry

Orthodontists at this office

provider
headshot

Dr. Robin Ford Edwards

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients
provider
headshot

Dr. Brittany Lin Jones

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Michele Cavendish, DMD

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

What patients say

Latest review 7 weeks ago

What patients praise

  • Reviewers describe heated massage chairs, weighted blankets, and nitrous or anti-anxiety medication offered to ease dental anxiety.
  • Same-day emergency care comes up repeatedly, from crown reattachments to broken teeth fixed on short notice, including on a weekend.
  • Dr. Cavendish, Dr. Jones, and Dr. Edwards are each described for quick, thorough work with little discomfort and clear treatment planning.

Things to know

  • A few reviews describe front desk phone scheduling as rude or dismissive.

Who it suits

  • Anxious or nervous patients
  • Families with several kids in treatment

Doctors patients mention

  • Dr. Michele Cavendish · 32 reviews
  • Dr. Brittany Lin Jones · 17 reviews
  • Dr. Robin Ford Edwards · 13 reviews

Orthodontic care in reviews

A small number of reviews mention Invisalign completed here, including one patient who went through the process twice, and braces offered as part of the practice's broader dental services.

Last 90 days
34 reviews
averaging 4.9★
Last 12 months
116 reviews
averaging 4.9★
Owner replies
77% of reviews
Compared with Jacksonville
Higher rated than 85%
of 30 practices we track
Reviews per month
25
Oct 2023Sep 2026
Reviews per month
Oct 20235
Nov 202310
Dec 20233
Jan 20246
Feb 20245
Mar 20246
Apr 20245
May 20249
Jun 20248
Jul 202410
Aug 202411
Sep 20248
Oct 20244
Nov 202411
Dec 202411
Jan 20259
Feb 20258
Mar 202513
Apr 202511
May 202511
Jun 202516
Jul 202510
Aug 202514
Sep 202514
Oct 20254
Nov 20250
Dec 20250
Jan 20260
Feb 20261
Mar 202623
Apr 202625
May 202618
Jun 202612
Jul 202614
Aug 20268
Sep 20268
Star ratings
  • 5★494
  • 4★2
  • 3★1
  • 2★0
  • 1★3
Average rating by year
  • 20195.0
  • 20205.0
  • 20215.0
  • 20224.9
  • 20235.0
  • 20245.0
  • 20255.0
  • 20264.9
1★5★
What patients talk about
PraiseCriticism
  • The dentist53
  • Friendly staff41 / 1
  • Gentle, comfortable care29
  • Clear explanations13
  • Scheduling & wait times11 / 2
  • Treatment results10
  • Office & technology11
  • Responsiveness8 / 1
What patients talk about
ThemePraiseCriticism
The dentist530
Friendly staff411
Gentle, comfortable care290
Clear explanations130
Scheduling & wait times112
Treatment results100
Office & technology110
Responsiveness81

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Recent reviews from Google

5.0
470 reviews
Julie Prushinski
Julie Prushinski
a month ago
“

Best dental care I’ve ever had!!!! I absolutely love the staff, from the front desk, to the hygienists to billing (yes, even billing is fantastic). Dr. Jones is by far THE BEST dentist I have ever had in my 63 years!!! She is so caring, gentle and smart!!! I am so happy I found her and the practice. I can’t recommend enough!

Review from Google

Page Simpson
Page Simpson
a month ago
“

Edwards, Cavendish & Jones have been our families dentist for MANY HAPPY years!!! Truly, no better team, start to finish, to help keep our dental health at its best!

Review from Google

William Cannaday
William Cannaday
2 months ago
“

Professional and thoughtful. Everyone works as a team through each process. Each step is explained and never rushed. They always make me feel welcome and appreciated. Very refreshing to not feel like I'm just a number.

Review from Google

LaFarrah Davis
LaFarrah Davis
Edited 2 months ago
“

Saddened to say Today (8/28/2025) I left my dental appointment disappointed and dissatisfied after 10+ years of receiving dental service at the Edwards, Cavendish & Jones. Today’s Service was not completed thoroughly, I was asked to sit in the lobby to get more xrays pictures because the young lady who I seen wasn’t able to get certain angles/pictures of what she needed. She expressed I would only have to wait 5 minutes. 5 minutes, 10 minutes passed by and no one came out to call me back to finish the X-rays pictures that couldn’t be captured the first time. So, eventually I got up and stated to the young lady behind the desk no one has come back out to get me; however I need to go. The young lady who I spoke to apologized and stated the service today will be canceled from my insurance and we can reschedule. I walked to my car after my appointment to drive home but, before I actually drive off I look in the mirror to see my smile and cleaning work. I realized that there is chip in the Front left tooth that was not there before my appointment. I turned my car off and walked back to the dentist office to see if I can speak to one of the main dentist such as Doctor Edwards or Doctor Cavendish, the young lady who I spoke to before informing her I’d been sitting there and no one came back out for me and the same lady that told me my insurance will not be billed for today’s service, told me that she will send me a text and for me to send the picture I showed her of my chipped tooth that I believe to have been caused by my cleaning service. I sent the picture with dialogue and no reply to follow.

Review from Google

Judith Coleman
Judith Coleman
2 months ago
“

The staff and doctors are amazing - very knowledgeable, thorough and friendly. The office is extremely clean. I moved away for 10 years and now I'm back and I couldn't be happier to be back with the ladies of EC&J! Best dental practice I've ever used, I cannot say enough good things about them.

Review from Google

Read all 470 reviews on Google →

Questions about this practice

What orthodontic treatments does Edwards, Cavendish & Jones Jacksonville Dentistry offer?+
Edwards, Cavendish & Jones Jacksonville Dentistry offers: Invisalign, TMJ Treatment.
Is Edwards, Cavendish & Jones Jacksonville Dentistry accepting new patients?+
Edwards, Cavendish & Jones Jacksonville Dentistry is currently welcoming new patients in Jacksonville, FL. Call (904) 353-3303 to schedule.
Where is Edwards, Cavendish & Jones Jacksonville Dentistry located?+
Edwards, Cavendish & Jones Jacksonville Dentistry is located at 137 W Adams St. Get directions: https://maps.google.com/?cid=50954366543562815&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Edwards, Cavendish & Jones Jacksonville Dentistry?+
Edwards, Cavendish & Jones Jacksonville Dentistry office hours: Mon 8:00 AM–5:00 AM, Tue 8:00 AM–5:00 AM, Wed 8:00 AM–5:00 AM, Thu 8:00 AM–5:00 AM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Who are the orthodontists at Edwards, Cavendish & Jones Jacksonville Dentistry?+
Edwards, Cavendish & Jones Jacksonville Dentistry is staffed by Dr. Robin Ford Edwards, Dr. Brittany Lin Jones, Dr. Michele Cavendish.
What is the patient rating for Edwards, Cavendish & Jones Jacksonville Dentistry?+
Edwards, Cavendish & Jones Jacksonville Dentistry has a 5-star rating based on 470 patient reviews on Google.
How long has Edwards, Cavendish & Jones Jacksonville Dentistry been in practice?+
Edwards, Cavendish & Jones Jacksonville Dentistry has been providing orthodontic care since 1992, serving the Jacksonville, FL community for over 34 years.

Research with AI

ChatGPTPerplexityClaude
137 W Adams St
Jacksonville, FL 32202
Get Directions
(904) 353-3303
ecjdentistry.com/
info@ecjdentistry.com
Open in Google Maps
Accepting new patients
Est. 1992
Weekend Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Paid Parking Available
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 AM
Tue8:00 AM – 5:00 AM
Wed8:00 AM – 5:00 AM
Thu8:00 AM – 5:00 AM
FriClosed
SatClosed
SunClosed

Social Profiles

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